{"id":3011,"date":"2023-12-15T03:41:35","date_gmt":"2023-12-15T03:41:35","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=3011"},"modified":"2026-03-20T11:15:53","modified_gmt":"2026-03-20T04:15:53","slug":"review-mo-hinh-crm-cua-vinamilk","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/review-mo-hinh-crm-cua-vinamilk","title":{"rendered":"Review M\u00f4 H\u00ecnh CRM C\u1ee7a Vinamilk"},"content":{"rendered":"

Vinamilk l\u00e0 m\u1ed9t trong c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 ti\u1ebfn h\u00e0nh v\u00e0 \u00e1p d\u1ee5ng r\u1ea5t th\u00e0nh c\u00f4ng m\u00f4 h\u00ecnh CRM. V\u1eady r\u1ed1t c\u1ee5c c\u00f4ng ty C\u1ed5 ph\u1ea7n S\u1eefa Vinamilk \u0111\u00e3 t\u1eadn d\u1ee5ng m\u00f4 h\u00ecnh CRM nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng? H\u00e3y c\u00f9ng Review m\u00f4 h\u00ecnh CRM c\u1ee7a Vinamilk<\/a><\/strong> trong b\u00e0i chia s\u1ebb\u00a0 ph\u1ea7n m\u1ec1m crm b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a> c\u1ee7a d\u01b0\u1edbi \u0111\u00e2y.<\/span><\/p>\n

H\u1ec7 th\u1ed1ng CRM c\u1ee7a Vinamilk<\/b><\/h2>\n

Hi\u1ec7n nay v\u1edbi vi\u1ec7c \u0111a d\u1ea1ng h\u00f3a s\u1ea3n ph\u1ea9m kinh doanh n\u00ean c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty Vinamilk c\u0169ng h\u1ebft s\u1ee9c phong ph\u00fa. Kh\u00f4ng d\u1eebng l\u1ea1i \u1edf m\u1ed9t c\u00e1 nh\u00e2n, hay \u0111\u1ea1i l\u00fd v\u00e0 c\u01a1 s\u1edf m\u00e0 n\u00f3 c\u00f2n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t doanh nghi\u1ec7p, t\u1ed5 ch\u1ee9c ho\u1eb7c l\u1edbn h\u01a1n l\u00e0 c\u1ea3 m\u1ed9t h\u1ec7 th\u1ed1ng chu\u1ed7i c\u00e1c doanh nghi\u1ec7p.\u00a0<\/span><\/p>\n

Do \u0111\u00f3 m\u00e0 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty Vinamilk s\u1ebd ph\u1ee9c t\u1ea1p v\u00e0 kh\u00f3 kh\u0103n h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi nh\u1eefng doanh nghi\u1ec7p hay c\u00f4ng ty kh\u00e1c.<\/span><\/p>\n

C\u0169ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e1c \u0111\u01a1n v\u1ecb kh\u00e1c, h\u1ec7 th\u1ed1ng CRM c\u1ee7a c\u00f4ng ty Vinamilk l\u00e0 ph\u1ea7n m\u1ec1m thu th\u1eadp v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. V\u1edbi vai tr\u00f2 l\u00e0 tr\u1ee3 gi\u00fap x\u1eed l\u00fd to\u00e0n b\u1ed9 c\u00e1c c\u00f4ng vi\u1ec7c li\u00ean quan t\u1edbi kh\u00e1ch h\u00e0ng theo t\u1eebng ti\u00eau ch\u00ed nh\u01b0 s\u1ea3n ph\u1ea9m, gi\u00e1 c\u1ea3, chi\u1ebft kh\u1ea5u, k\u00eanh ph\u00e2n ph\u1ed1i,\u2026<\/span><\/p>\n

Th\u00f4ng qua m\u00f4 h\u00ecnh CRM c\u1ee7a Vinamilk, to\u00e0n b\u1ed9 c\u00e1c c\u01a1 s\u1edf, c\u0169ng nh\u01b0 chi nh\u00e1nh tr\u00ean c\u1ea3 n\u01b0\u1edbc \u0111\u1ec1u c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i c\u00e1c d\u1eef li\u1ec7u \u0111\u1ed3ng b\u1ed9 v\u1edbi nhau. \u0110\u1ed3ng th\u1eddi ghi nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh nhanh ch\u00f3ng, \u0111i\u1ec1u n\u00e0y \u0111\u00e3 \u0111em l\u1ea1i s\u1ef1 h\u00e0i l\u00f2ng t\u1ed1i \u0111a cho kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n

\"H\u1ec7<\/a>
H\u1ec7 th\u1ed1ng CRM c\u1ee7a c\u00f4ng ty Vinamilk l\u00e0 ph\u1ea7n m\u1ec1m thu th\u1eadp v\u00e0 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng.<\/figcaption><\/figure>\n

V\u1edbi quy m\u00f4 l\u00ean t\u1edbi g\u1ea7n 200 nh\u00e0 ph\u00e2n ph\u1ed1i, h\u1ec7 th\u1ed1ng CRM c\u1ee7a c\u00f4ng ty Vinamilk \u0111\u00e3 h\u1ea1n ch\u1ebf t\u1ed1i \u0111a nh\u1eefng giao d\u1ecbch sai s\u00f3t trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, t\u1eeb \u0111\u00f3 gi\u1ea3m thi\u1ec3u nhi\u1ec1u chi ph\u00ed ph\u00e1t sinh, gia t\u0103ng \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

C\u00e1c b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ecdc l\u1ea1i b\u00e0i vi\u1ebft v\u1ec1 CRM l\u00e0 g\u00ec<\/a><\/strong>? \u0111\u1ec3 hi\u1ec3u r\u00f5 v\u1ec1 kh\u00e1i ni\u1ec7m c\u0169ng nh\u01b0 c\u00f4ng d\u1ee5ng c\u1ee7a Crm \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p, kh\u00e1ch h\u00e0ng b\u1ea1n nh\u00e9!<\/p>\n

\u1ee8ng d\u1ee5ng h\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM c\u1ee7a Vinamilk<\/b><\/h2>\n

Tr\u01b0\u1edbc \u0111\u00e2y vi\u1ec7c thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty Vinamilk ch\u1ee7 y\u1ebfu l\u00e0 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u1ee7 c\u00f4ng. Kh\u00e1ch h\u00e0ng c\u00f4ng ty Vinamilk ch\u1ee7 l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u00e2u n\u0103m, th\u00f4ng qua c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i v\u00e0 \u0111\u1ea1i l\u00fd.<\/span><\/p>\n

Tuy nhi\u00ean, theo th\u1eddi gian th\u00ec s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty Vinamilk t\u0103ng \u0111\u00e1ng k\u1ec3 c\u00f9ng v\u1edbi m\u1eadt \u0111\u1ed9 ph\u1ee7 s\u00f3ng r\u1ed9ng. V\u1edbi kh\u1ed1i l\u01b0\u1ee3ng n\u00e0y th\u00ec s\u1ee9c ng\u01b0\u1eddi l\u00e0 kh\u00f4ng th\u1ec3 bao qu\u00e1t, v\u00ec v\u1eady m\u00e0 h\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t gi\u1ea3i ph\u00e1p h\u1eefu hi\u1ec7u gi\u00fap Vinamilk gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 c\u00e1c v\u1ea5n \u0111\u1ec1 tr\u00ean.\u00a0<\/span><\/p>\n

H\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM cho ph\u00e9p c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi trung t\u00e2m qua c\u1ea3 2 h\u00ecnh th\u1ee9c, \u0111\u00f3 l\u00e0 Online v\u00e0 Offline. Vi\u1ec7c \u1ee9ng d\u1ee5ng h\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM \u0111\u00e3 gi\u00fap cho c\u00f4ng ty Vinamilk qu\u1ea3n l\u00fd c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i hi\u1ec7u qu\u1ea3 h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi tr\u01b0\u1edbc \u0111\u00e2y.<\/span><\/p>\n

C\u00f4ng ty Vinamilk th\u01b0\u1eddng ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp ho\u1eb7c g\u1ecdi \u0111i\u1ec7n, c\u0169ng nh\u01b0 g\u1eedi th\u01b0 v\u00e0 email cho kh\u00e1ch h\u00e0ng t\u1ed5 ch\u1ee9c. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n, c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a c\u00f4ng ty Vinamilk s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua internet, website. Kh\u00e1ch h\u00e0ng c\u1ee7a Vinamilk s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt li\u00ean t\u1ee5c c\u00e1c s\u1ea3n ph\u1ea9m, gi\u00e1 hay chi\u1ebft kh\u1ea5u \u0111\u1ec3 mang l\u1ea1i hi\u1ec7u qu\u1ea3 cao.<\/span><\/p>\n

\"H\u1ec7<\/a>
H\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM cho ph\u00e9p c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi trung t\u00e2m qua c\u1ea3 2 h\u00ecnh th\u1ee9c, \u0111\u00f3 l\u00e0 Online v\u00e0 Offline.<\/figcaption><\/figure>\n

B\u00ean c\u1ea1nh \u0111\u00f3, c\u00f4ng ty Vinamilk \u0111\u00f2i h\u1ecfi c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i ph\u1ea3i c\u00f3 h\u1ec7 th\u1ed1ng sao l\u01b0u d\u1eef li\u1ec7u nh\u1eb1m ph\u00f2ng c\u00e1c tr\u01b0\u1eddng h\u1ee3p x\u1ea5u. C\u00f4ng ty Vinamilk c\u0169ng qu\u1ea3n l\u00fd xuy\u00ean su\u1ed1t c\u00e1c ch\u00ednh s\u00e1ch v\u1ec1 gi\u00e1, c\u0169ng nh\u01b0 khuy\u1ebfn m\u00e3i trong h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i c\u1ee7a m\u00ecnh.<\/span><\/p>\n

Elevator pitch<\/strong>\u00a0l\u00e0 g\u00ec v\u00e0 c\u00f3 vai tr\u00f2 nh\u01b0 th\u1ebf n\u00e0o trong cu\u1ed9c s\u1ed1ng? H\u00e3y c\u00f9ng ch\u00fang t\u00f4i t\u00ecm hi\u1ec3u chi t\u1ebft v\u1ec1\u00a0Elevator Pitch<\/strong><\/a>\u00a0v\u00e0 tham kh\u1ea3o c\u00e1ch tri\u1ec3n khai \u0111\u1ec3 c\u00f3 m\u1ed9t\u00a0Elevator Pitch<\/strong> t\u1ed1t nh\u00e9!<\/p>\n

Thay \u0111\u1ed5i quy tr\u00ecnh ph\u00e2n ph\u1ed1i<\/b><\/h2>\n

C\u00f4ng ty s\u1eefa Vinamilk l\u00e0 m\u1ed9t trong s\u1ed1 \u00edt doanh nghi\u1ec7p Vi\u1ec7t Nam \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng CRM. H\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM c\u1ee7a Vinamilk cho ph\u00e9p c\u00f4ng ty ph\u00e2n ph\u1ed1i tr\u00ean c\u1ea3 n\u01b0\u1edbc, c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i th\u00f4ng tin v\u1edbi trung t\u00e2m trong c\u1ea3 2 t\u00ecnh hu\u1ed1ng online v\u00e0 offline.<\/span><\/p>\n

Th\u00f4ng tin t\u1eadp trung s\u1ebd gi\u00fap cho c\u00f4ng ty Vinamilk \u0111\u01b0a ra c\u00e1c x\u1eed l\u00fd k\u1ecbp th\u1eddi v\u00e0 h\u1ed7 tr\u1ee3 ch\u00ednh x\u00e1c v\u1ec1 vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch. Vi\u1ec7c thu th\u1eadp v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin b\u00e1n h\u00e0ng c\u1ee7a c\u00e1c \u0111\u1ea1i l\u00fd c\u00f4ng ty s\u1eefa Vinamilk c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng k\u1ecbp th\u1eddi, \u0111i\u1ec1u n\u00e0y \u0111\u00e3 \u0111em l\u1ea1i s\u1ef1 th\u1ecfa m\u00e3n cho kh\u00e1ch h\u00e0ng \u1edf c\u1ea5p \u0111\u1ed9 cao h\u01a1n.<\/span><\/p>\n

Trong khi \u0111\u00f3, h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m chi\u1ebfn l\u01b0\u1ee3c CRM c\u1ee7a Vinamilk th\u00f4ng tin ph\u00e2n ph\u1ed1i ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c t\u1eadp h\u1ee3p theo d\u1ea1ng th\u1ee7 c\u00f4ng gi\u1eefa c\u00f4ng ty v\u00e0 c\u00e1c \u0111\u1ea1i l\u00fd. Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u00e3 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean n\u00e2ng cao t\u00ednh chuy\u00ean nghi\u1ec7p, n\u0103ng l\u1ef1c c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng n\u1eafm b\u1eaft th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng t\u1ed1t h\u01a1n. C\u00f4ng ty s\u1eefa Vinamilk c\u0169ng qu\u1ea3n l\u00fd xuy\u00ean su\u1ed1t c\u00e1c ch\u00ednh s\u00e1ch gi\u00e1, c\u0169ng nh\u01b0 khuy\u1ebfn m\u00e3i trong h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i.<\/span><\/p>\n

Tr\u01b0\u1edbc khi c\u00f4ng ty Vinamilk \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c CRM, th\u00f4ng tin ph\u00e2n ph\u1ed1i ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c t\u1eadp h\u1ee3p theo d\u1ea1ng th\u1ee7 c\u00f4ng. Nh\u01b0ng hi\u1ec7n nay c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u00e0o h\u1ec7 th\u1ed1ng c\u1ee7a c\u00f4ng ty qua \u0111\u01b0\u1eddng truy\u1ec1n internet s\u1eed d\u1ee5ng, ho\u1eb7c c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i theo h\u00ecnh th\u1ee9c offline.<\/span><\/p>\n

Nh\u1eb1m m\u1ee5c \u0111\u00edch ph\u1ee5c v\u1ee5 cho g\u1ea7n 200 nh\u00e0 ph\u00e2n ph\u1ed1i, c\u00f4ng ty s\u1eefa Vinamilk \u0111\u00e3 thu\u00ea d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt qua \u0111i\u1ec7n tho\u1ea1i c\u1ee7a FPT. D\u1ecbch v\u1ee5 n\u00e0y s\u1ebd gi\u00fap cho vi\u1ec7c s\u1eeda ch\u1eefa g\u1ea5p trong v\u00f2ng 1 gi\u1edd \u0111\u1ebfn vi\u1ec7c thay \u0111\u1ed5i t\u1eebng chi\u1ebfc m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n c\u1ee7a nh\u00e0 ph\u00e2n ph\u1ed1i.<\/span><\/p>\n

Tuy nhi\u00ean c\u00f4ng ty s\u1eefa Vinamilk c\u0169ng \u0111\u00f2i h\u1ecfi c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i, \u0111\u1ecba l\u00fd ph\u1ea3i c\u00f3 h\u1ec7 th\u1ed1ng sao l\u01b0u d\u1eef li\u1ec7u \u0111\u1ec3 ph\u00f2ng tr\u01b0\u1eddng h\u1ee3p h\u1ec7 th\u1ed1ng g\u1eb7p s\u1ef1 c\u1ed1 kh\u00f4ng mong mu\u1ed1n.<\/span><\/p>\n

\"H\u1ec7<\/a>
H\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m chi\u1ebfn l\u01b0\u1ee3c CRM c\u1ee7a Vinamilk th\u00f4ng tin ph\u00e2n ph\u1ed1i ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c t\u1eadp h\u1ee3p theo d\u1ea1ng th\u1ee7 c\u00f4ng gi\u1eefa c\u00f4ng ty v\u00e0 c\u00e1c \u0111\u1ea1i l\u00fd.<\/figcaption><\/figure>\n

Nh\u00ecn chung, review m\u00f4 h\u00ecnh CRM c\u1ee7a Vinamilk<\/strong> \u0111\u00f3 l\u00e0 \u0111\u00e3 gi\u00fap h\u1ec7 th\u1ed1ng k\u00eanh ph\u00e2n ph\u1ed1i c\u1ee7a c\u00f4ng ty qua c\u00e1c ph\u1ea7n m\u1ec1m \u1ee9ng d\u1ee5ng, gi\u00fap n\u00e2ng cao n\u0103ng l\u1ef1c v\u00e0 t\u00ednh chuy\u00ean nghi\u1ec7p c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng n\u1eafm b\u1eaft th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng c\u1ee7a nh\u00e2n vi\u00ean t\u1ed1t h\u01a1n.<\/span><\/p>\n

C\u00e1c ch\u1ee9c n\u0103ng h\u1ec7 th\u1ed1ng CRM c\u1ee7a Vinamilk<\/b><\/h2>\n

\u0110\u1ebfn th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i, c\u00f4ng ty s\u1eefa Vinamilk \u0111ang \u1ee9ng d\u1ee5ng \u0111\u1ed3ng th\u1eddi 3 gi\u1ea3i ph\u00e1p ERP qu\u1ed1c t\u1ebf, \u0111\u00f3 ch\u00ednh l\u00e0 Orcale, SAP v\u00e0 Microsotf.\u00a0<\/span><\/p>\n

Tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m SAP n\u00e0y, c\u00f4ng ty s\u1eefa Vinamilk \u0111\u00e3 tri\u1ec3n khai th\u00e0nh c\u00f4ng Orcale E Business suite v\u00e0 ch\u00ednh th\u1ee9c \u0111\u01b0a v\u00e0o ho\u1ea1t \u0111\u1ed9ng t\u1eeb th\u00e1ng 1 n\u0103m 2007. H\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m SAP k\u1ebft n\u1ed1i \u0111\u1ebfn 13 \u0111\u1ecba \u0111i\u1ec3m g\u1ed3m c\u00e1c tr\u1ee5 s\u1edf, nh\u00e0 m\u00e1y, kho h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c. Tuy nhi\u00ean, t\u1eeb n\u0103m 2002 cho \u0111\u1ebfn nay, c\u00f4ng ty s\u1eefa Vinamilk \u0111\u00e3 \u0111\u1ea7u t\u01b0 h\u01a1n 4 tri\u1ec7u \u0111\u00f4 la M\u1ef9 cho h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin.<\/span><\/p>\n

T\u00e1c d\u1ee5ng \u0111\u1ed1i v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n chung<\/b><\/h3>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u1ee5 th\u1ec3 t\u1eebng ch\u1ee9c n\u0103ng trong h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty s\u1eefa Vinamilk.<\/span><\/p>\n