{"id":32067,"date":"2025-07-21T13:46:32","date_gmt":"2025-07-21T06:46:32","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=32067"},"modified":"2025-07-21T13:50:21","modified_gmt":"2025-07-21T06:50:21","slug":"danh-sach-phan-mem-crm","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/danh-sach-phan-mem-crm","title":{"rendered":"Danh s\u00e1ch ph\u1ea7n m\u1ec1m CRM Vi\u1ec7t Nam v\u00e0 Th\u1ebf gi\u1edbi T\u1ed1t nh\u1ea5t"},"content":{"rendered":"

S\u00e1ch t\u1ed5ng h\u1ee3p c\u00e1c ph\u1ea7n m\u1ec1m CRM (Customer Relationship Management) ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay \u2013 chia theo m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng, ngu\u1ed3n g\u1ed1c (Vi\u1ec7t Nam vs qu\u1ed1c t\u1ebf), v\u00e0 quy m\u00f4 doanh nghi\u1ec7p:<\/p>\n

\"Ph\u1ea7n
Ph\u1ea7n m\u1ec1m CRM<\/figcaption><\/figure>\n

Ph\u1ea7n m\u1ec1m CRM vi\u1ebft t\u1eaft l\u00e0 g\u00ec ?<\/h2>\n

Ph\u1ea7n m\u1ec1m CRM<\/strong> (vi\u1ebft t\u1eaft c\u1ee7a Customer Relationship Management<\/strong>) l\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng<\/strong>, gi\u00fap doanh nghi\u1ec7p l\u01b0u tr\u1eef, theo d\u00f5i v\u00e0 t\u1ed1i \u01b0u m\u1ecdi t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u2013 t\u1eeb l\u1ea7n ti\u1ebfp c\u1eadn \u0111\u1ea7u ti\u00ean cho \u0111\u1ebfn sau b\u00e1n h\u00e0ng.<\/p>\n

M\u1ee5c ti\u00eau c\u1ee7a CRM:<\/h2>\n
    \n
  • \n

    Hi\u1ec3u r\u00f5 kh\u00e1ch h\u00e0ng h\u01a1n.<\/p>\n<\/li>\n

  • \n

    Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<\/li>\n

  • \n

    T\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n & gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n<\/li>\n

  • \n

    T\u1ef1 \u0111\u1ed9ng ho\u00e1 quy tr\u00ecnh b\u00e1n h\u00e0ng & marketing.<\/p>\n<\/li>\n

  • \n

    \u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 \u0111\u1ed9i ng\u0169 sale v\u00e0 marketing.<\/p>\n<\/li>\n<\/ul>\n

    CRM gi\u00fap b\u1ea1n l\u00e0m g\u00ec?<\/h2>\n
    \n
    \n\n\n\n\n\n\n\n\n\n\n
    Ch\u1ee9c n\u0103ng<\/th>\n\u00dd ngh\u0129a th\u1ef1c ti\u1ec5n<\/th>\n<\/tr>\n<\/thead>\n
    L\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong><\/td>\nBao g\u1ed3m t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, l\u1ecbch s\u1eed giao d\u1ecbch, s\u1edf th\u00edch<\/td>\n<\/tr>\n
    Theo d\u00f5i quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong><\/td>\nBi\u1ebft kh\u00e1ch h\u00e0ng \u0111ang \u1edf giai \u0111o\u1ea1n n\u00e0o: m\u1edbi bi\u1ebft \u2013 t\u01b0 v\u1ea5n \u2013 c\u00e2n nh\u1eafc \u2013 ch\u1ed1t sale<\/td>\n<\/tr>\n
    G\u1eedi email\/SMS ch\u0103m s\u00f3c t\u1ef1 \u0111\u1ed9ng<\/strong><\/td>\nT\u1ef1 \u0111\u1ed9ng g\u1eedi tin m\u1eebng sinh nh\u1eadt, gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m m\u1edbi, nh\u1eafc thanh to\u00e1n…<\/td>\n<\/tr>\n
    Nh\u1eafc l\u1ecbch g\u1ecdi \u0111i\u1ec7n, g\u1eb7p m\u1eb7t<\/strong><\/td>\nTr\u00e1nh b\u1ecf s\u00f3t follow-up kh\u00e1ch ti\u1ec1m n\u0103ng<\/td>\n<\/tr>\n
    B\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng<\/strong><\/td>\nGi\u00fap ch\u1ee7 doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 n\u0103ng su\u1ea5t t\u1eebng nh\u00e2n vi\u00ean ho\u1eb7c chi\u1ebfn d\u1ecbch marketing<\/td>\n<\/tr>\n
    K\u1ebft n\u1ed1i nhi\u1ec1u k\u00eanh b\u00e1n h\u00e0ng<\/strong><\/td>\nWebsite, Facebook, Zalo, t\u1ed5ng \u0111\u00e0i, chatbot\u2026 gom lead v\u1ec1 m\u1ed9t n\u01a1i duy nh\u1ea5t<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    H\u1ec7 th\u1ed1ng CRM system bao g\u1ed3m nh\u1eefng g\u00ec?<\/h2>\n
      \n
    1. \n

      Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng:<\/strong><\/p>\n

        \n
      • \n

        H\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email, \u0111\u1ecba ch\u1ec9<\/p>\n<\/li>\n

      • \n

        L\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c, l\u1ecbch s\u1eed mua h\u00e0ng, s\u1edf th\u00edch c\u00e1 nh\u00e2n<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

      • \n

        Qu\u1ea3n l\u00fd quy tr\u00ecnh b\u00e1n h\u00e0ng (sales pipeline):<\/strong><\/p>\n

          \n
        • \n

          Ph\u00e2n chia kh\u00e1ch h\u00e0ng theo c\u00e1c giai \u0111o\u1ea1n: M\u1edbi bi\u1ebft \u2192 \u0110ang t\u01b0 v\u1ea5n \u2192 S\u1eafp mua \u2192 \u0110\u00e3 ch\u1ed1t<\/p>\n<\/li>\n

        • \n

          Theo d\u00f5i ti\u1ebfn \u0111\u1ed9 t\u1eebng deal<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

        • \n

          Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng:<\/strong><\/p>\n

            \n
          • \n

            G\u1eedi email, SMS, th\u00f4ng b\u00e1o ch\u00fac m\u1eebng, khuy\u1ebfn m\u00e3i<\/p>\n<\/li>\n

          • \n

            Nh\u1eafc l\u1ecbch g\u1ecdi l\u1ea1i, ch\u0103m s\u00f3c sau b\u00e1n<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

          • \n

            T\u00edch h\u1ee3p v\u1edbi c\u00e1c k\u00eanh kh\u00e1c:<\/strong><\/p>\n

              \n
            • \n

              Website, Facebook, Zalo, t\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i, chatbot<\/p>\n<\/li>\n

            • \n

              Gom to\u00e0n b\u1ed9 \u201clead\u201d v\u1ec1 m\u1ed9t ch\u1ed7 duy nh\u1ea5t<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

            • \n

              B\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch:<\/strong><\/p>\n

                \n
              • \n

                Hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean sale.<\/p>\n<\/li>\n

              • \n

                T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i theo t\u1eebng giai \u0111o\u1ea1n.<\/p>\n<\/li>\n

              • \n

                D\u1ef1 b\u00e1o doanh s\u1ed1, theo d\u00f5i t\u0103ng tr\u01b0\u1edfng.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n

                Ph\u1ea7n m\u1ec1m CRM t\u1ea1i Vi\u1ec7t Nam<\/strong><\/h2>\n
                \n
                \n\n\n\n\n\n\n\n\n\n\n\n\n
                T\u00ean ph\u1ea7n m\u1ec1m<\/th>\nT\u00ednh n\u0103ng n\u1ed5i b\u1eadt<\/th>\nPh\u00f9 h\u1ee3p v\u1edbi<\/th>\n<\/tr>\n<\/thead>\n
                Getfly CRM<\/strong><\/td>\nQu\u1ea3n l\u00fd lead, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, marketing automation<\/td>\nDoanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf, sale nhi\u1ec1u b\u01b0\u1edbc<\/td>\n<\/tr>\n
                Landsoft CRM<\/strong><\/td>\nD\u00e0nh ri\u00eang cho b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u2013 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, kh\u00e1ch h\u00e0ng, \u0111\u1eb7t ch\u1ed7<\/td>\nS\u00e0n giao d\u1ecbch, ch\u1ee7 \u0111\u1ea7u t\u01b0<\/td>\n<\/tr>\n
                AMIS CRM (MISA)<\/strong><\/td>\nK\u1ebft n\u1ed1i t\u00e0i ch\u00ednh \u2013 k\u1ebf to\u00e1n \u2013 nh\u00e2n s\u1ef1 trong h\u1ec7 sinh th\u00e1i MISA<\/td>\nDoanh nghi\u1ec7p SME<\/td>\n<\/tr>\n
                Base CRM<\/strong><\/td>\nQu\u1ea3n l\u00fd quy tr\u00ecnh b\u00e1n h\u00e0ng, giao di\u1ec7n \u0111\u1eb9p, t\u00f9y bi\u1ebfn workflow<\/td>\nDN \u0111ang chuy\u1ec3n \u0111\u1ed5i s\u1ed1, startup<\/td>\n<\/tr>\n
                Sapo CRM<\/strong><\/td>\nQu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng, kh\u00e1ch h\u00e0ng, \u0111\u01a1n gi\u1ea3n d\u1ec5 d\u00f9ng<\/td>\nShop online, DN nh\u1ecf, c\u00e1 nh\u00e2n b\u00e1n h\u00e0ng<\/td>\n<\/tr>\n
                OnlineCRM (CloudPro)<\/strong><\/td>\nT\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i, SMS, email, automation<\/td>\nSale telesales, b\u1ea5t \u0111\u1ed9ng s\u1ea3n, b\u1ea3o hi\u1ec3m<\/td>\n<\/tr>\n
                CrmViet<\/strong><\/td>\nGiao di\u1ec7n \u0111\u01a1n gi\u1ea3n, ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng, l\u1ecbch h\u1eb9n<\/td>\nC\u00e1 nh\u00e2n, DN nh\u1ecf mu\u1ed1n CRM nhanh \u2013 g\u1ecdn<\/td>\n<\/tr>\n
                BizFly CRM<\/strong><\/td>\nLi\u00ean k\u1ebft v\u1edbi marketing automation, livechat, chatbot<\/td>\nDN l\u00e0m digital marketing nhi\u1ec1u k\u00eanh<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
                \n
                \u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n

                Ph\u1ea7n m\u1ec1m CRM qu\u1ed1c t\u1ebf (\u0111\u01b0\u1ee3c d\u00f9ng ph\u1ed5 bi\u1ebfn t\u1ea1i Vi\u1ec7t Nam)<\/strong><\/h2>\n
                \n
                \n\n\n\n\n\n\n\n\n\n\n\n\n
                T\u00ean CRM<\/th>\nT\u00ednh n\u0103ng n\u1ed5i b\u1eadt<\/th>\nPh\u00f9 h\u1ee3p v\u1edbi<\/th>\n<\/tr>\n<\/thead>\n
                Zoho CRM<\/strong><\/td>\nT\u00f9y bi\u1ebfn m\u1ea1nh, nhi\u1ec1u module, automation t\u1ed1t<\/td>\nDoanh nghi\u1ec7p v\u1eeba v\u00e0 l\u1edbn<\/td>\n<\/tr>\n
                HubSpot CRM<\/strong><\/td>\nD\u1ec5 d\u00f9ng, mi\u1ec5n ph\u00ed cho core CRM, t\u00edch h\u1ee3p marketing<\/td>\nStartup, \u0111\u1ed9i sale nh\u1ecf, marketing inbound<\/td>\n<\/tr>\n
                Salesforce CRM<\/strong><\/td>\nH\u1ec7 th\u1ed1ng CRM l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi, chuy\u00ean s\u00e2u, m\u1edf r\u1ed9ng m\u1ea1nh<\/td>\nT\u1eadp \u0111o\u00e0n, c\u00f4ng ty quy m\u00f4 l\u1edbn<\/td>\n<\/tr>\n
                Pipedrive<\/strong><\/td>\nQu\u1ea3n l\u00fd pipeline b\u00e1n h\u00e0ng tr\u1ef1c quan, tracking deal<\/td>\nNh\u00f3m sale, m\u00f4i gi\u1edbi, freelancer<\/td>\n<\/tr>\n
                Freshsales<\/strong><\/td>\nCRM + qu\u1ea3n l\u00fd ticket + automation<\/td>\nDoanh nghi\u1ec7p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/td>\n<\/tr>\n
                Bitrix24<\/strong><\/td>\nCRM + qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, v\u0103n ph\u00f2ng \u0111i\u1ec7n t\u1eed<\/td>\nDN v\u1eeba, team \u0111a ch\u1ee9c n\u0103ng<\/td>\n<\/tr>\n
                Insightly CRM<\/strong><\/td>\nCRM k\u1ebft h\u1ee3p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u2013 t\u1ed1t cho agency<\/td>\nC\u00f4ng ty d\u1ecbch v\u1ee5 chuy\u00ean m\u00f4n<\/td>\n<\/tr>\n
                Microsoft Dynamics 365 CRM<\/strong><\/td>\nG\u1eafn v\u1edbi h\u1ec7 sinh th\u00e1i Microsoft \u2013 chuy\u00ean s\u00e2u qu\u1ea3n tr\u1ecb<\/td>\nDoanh nghi\u1ec7p l\u1edbn, c\u1ea7n t\u00edch h\u1ee3p s\u00e2u<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
                \n
                \u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n

                Ph\u00e2n lo\u1ea1i theo quy m\u00f4 doanh nghi\u1ec7p & m\u1ee5c ti\u00eau<\/strong><\/h2>\n
                \n
                \n\n\n\n\n\n\n\n\n\n\n
                M\u1ee5c ti\u00eau kinh doanh<\/th>\nCRM ph\u00f9 h\u1ee3p<\/th>\n<\/tr>\n<\/thead>\n
                C\u00e1 nh\u00e2n \/ nh\u00f3m nh\u1ecf (1\u201310 ng\u01b0\u1eddi)<\/strong><\/td>\nSapo CRM, CrmViet, Bitrix24, HubSpot Free, Pipedrive<\/td>\n<\/tr>\n
                Doanh nghi\u1ec7p SME (10\u2013100 ng\u01b0\u1eddi)<\/strong><\/td>\nGetfly, AMIS, Base CRM, Zoho, OnlineCRM<\/td>\n<\/tr>\n
                Doanh nghi\u1ec7p l\u1edbn \/ t\u1eadp \u0111o\u00e0n<\/strong><\/td>\nSalesforce, Microsoft Dynamics, Zoho One<\/td>\n<\/tr>\n
                B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/strong><\/td>\nLandsoft, iLand, Getfly, Zoho<\/td>\n<\/tr>\n
                B\u00e1n l\u1ebb \/ th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong><\/td>\nSapo, BizFly, Base, HubSpot<\/td>\n<\/tr>\n
                D\u1ecbch v\u1ee5 \/ b\u1ea3o hi\u1ec3m \/ t\u00e0i ch\u00ednh<\/strong><\/td>\nOnlineCRM, Freshsales, AMIS, Bitrix24<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n
                  \n
                • \n

                  B\u1ea1n c\u1ea7n CRM \u0111\u01a1n gi\u1ea3n, d\u1ec5 tri\u1ec3n khai trong 1 ng\u00e0y? \u2192 HubSpot Free, Sapo CRM, Pipedrive.<\/p>\n<\/li>\n

                • \n

                  B\u1ea1n c\u1ea7n CRM k\u1ebft h\u1ee3p marketing & ch\u0103m s\u00f3c t\u1ef1 \u0111\u1ed9ng? \u2192 Getfly, Zoho, BizFly.<\/p>\n<\/li>\n

                • \n

                  B\u1ea1n c\u1ea7n CRM qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng + h\u1ee3p \u0111\u1ed3ng + k\u1ebf to\u00e1n? \u2192 AMIS, Base, Microsoft Dynamics.<\/p>\n<\/li>\n<\/ul>\n

                  Li\u00ean h\u1ec7:<\/strong><\/p>\n

                  Meey CRM \u2013 Qu\u1ea3n l\u00fd t\u1ed1t, ch\u1ed1t si\u00eau nhanh<\/h3>\n
                  \n

                  Meey CRM<\/strong>\u00a0cung c\u1ea5p gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u1ea5t \u0111\u1ed9ng s\u1ea3n d\u00e0nh m\u00f4i gi\u1edbi v\u00e0 qu\u1ea3n l\u00fd s\u00e0n giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n

                    \n
                  • \u0110\u1ecba ch\u1ec9: T\u1ea7ng 5, T\u00f2a nh\u00e0 97 \u2013 99 L\u00e1ng H\u1ea1, L\u00e1ng H\u1ea1, \u0110\u1ed1ng \u0110a, H\u00e0 N\u1ed9i<\/li>\n
                  • Hotline:\u00a0086 909 2929<\/li>\n
                  • Email:\u00a0contact@meeyland.com<\/li>\n
                  • Website:\u00a0meeycrm.com<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                    S\u00e1ch t\u1ed5ng h\u1ee3p c\u00e1c ph\u1ea7n m\u1ec1m CRM (Customer Relationship Management) ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay \u2013 chia theo m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng, ngu\u1ed3n g\u1ed1c (Vi\u1ec7t Nam vs qu\u1ed1c… <\/p>\n","protected":false},"author":1,"featured_media":32068,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[202],"tags":[],"class_list":["post-32067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/32067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=32067"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/32067\/revisions"}],"predecessor-version":[{"id":32073,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/32067\/revisions\/32073"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/32068"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=32067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=32067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=32067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}