{"id":37827,"date":"2026-07-03T17:32:07","date_gmt":"2026-07-03T10:32:07","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=37827"},"modified":"2026-07-03T17:33:38","modified_gmt":"2026-07-03T10:33:38","slug":"quan-ly-khach-mua-nha-pho","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/quan-ly-khach-mua-nha-pho","title":{"rendered":"Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 hi\u1ec7u qu\u1ea3: Quy tr\u00ecnh, c\u00f4ng c\u1ee5 v\u00e0 sai l\u1ea7m c\u1ea7n tr\u00e1nh"},"content":{"rendered":"\n

Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/strong> kh\u00f4ng ch\u1ec9 l\u00e0 l\u01b0u l\u1ea1i t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i hay ng\u00e2n s\u00e1ch mua nh\u00e0. V\u1edbi ph\u00e2n kh\u00fac c\u00f3 gi\u00e1 tr\u1ecb giao d\u1ecbch l\u1edbn, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng c\u00e2n nh\u1eafc k\u1ef9 v\u1ec1 v\u1ecb tr\u00ed, ph\u00e1p l\u00fd, m\u1eb7t ti\u1ec1n, h\u1ebbm, phong th\u1ee7y, d\u00f2ng ti\u1ec1n khai th\u00e1c v\u00e0 kh\u1ea3 n\u0103ng th\u01b0\u01a1ng l\u01b0\u1ee3ng. N\u1ebfu m\u00f4i gi\u1edbi kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd data, ph\u00e2n lo\u1ea1i nhu c\u1ea7u v\u00e0 theo d\u00f5i l\u1ecbch s\u1eed ch\u0103m s\u00f3c r\u00f5 r\u00e0ng, r\u1ea5t d\u1ec5 b\u1ecf s\u00f3t kh\u00e1ch ti\u1ec1m n\u0103ng ho\u1eb7c t\u01b0 v\u1ea5n sai s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n

Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 l\u00e0 g\u00ec?<\/h2>\n\n\n\n

Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/strong> l\u00e0 qu\u00e1 tr\u00ecnh l\u01b0u tr\u1eef, ph\u00e2n lo\u1ea1i v\u00e0 theo d\u00f5i kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u mua nh\u00e0 ph\u1ed1 theo t\u1eebng giai \u0111o\u1ea1n giao d\u1ecbch. M\u00f4i gi\u1edbi c\u1ea7n n\u1eafm r\u00f5 kh\u00e1ch t\u00ecm nh\u00e0 \u1edf khu v\u1ef1c n\u00e0o, ng\u00e2n s\u00e1ch bao nhi\u00eau, mua \u0111\u1ec3 \u1edf hay \u0111\u1ea7u t\u01b0, \u0111\u00e3 xem c\u0103n n\u00e0o, ph\u1ea3n h\u1ed3i ra sao v\u00e0 kh\u1ea3 n\u0103ng xu\u1ed1ng ti\u1ec1n \u0111\u1ebfn \u0111\u00e2u.<\/p>\n\n\n\n

Vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch khoa h\u1ecdc gi\u00fap m\u00f4i gi\u1edbi kh\u00f4ng b\u1ecf s\u00f3t l\u1ecbch h\u1eb9n, kh\u00f4ng g\u1eedi nh\u1ea7m nh\u00e0, ch\u0103m s\u00f3c \u0111\u00fang th\u1eddi \u0111i\u1ec3m v\u00e0 b\u1ea3o m\u1eadt data kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n. V\u1edbi \u0111\u1ed9i nh\u00f3m ho\u1eb7c s\u00e0n giao d\u1ecbch, CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f2n h\u1ed7 tr\u1ee3 ph\u00e2n lo\u1ea1i lead, theo d\u00f5i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c, nh\u1eafc l\u1ecbch ch\u0103m s\u00f3c v\u00e0 qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9 b\u00e1n h\u00e0ng.<\/p>\n\n\n\n

V\u00ec sao c\u1ea7n qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 khoa h\u1ecdc?<\/h2>\n\n\n\n

Nh\u00e0 ph\u1ed1 l\u00e0 ph\u00e2n kh\u00fac c\u00f3 gi\u00e1 tr\u1ecb l\u1edbn, m\u1ed7i c\u0103n l\u1ea1i kh\u00e1c nhau v\u1ec1 v\u1ecb tr\u00ed, di\u1ec7n t\u00edch, ph\u00e1p l\u00fd, hi\u1ec7n tr\u1ea1ng v\u00e0 ti\u1ec1m n\u0103ng khai th\u00e1c. Kh\u00e1ch mua \u0111\u1ec3 \u1edf th\u01b0\u1eddng quan t\u00e2m ti\u1ec7n \u00edch, phong th\u1ee7y, kh\u00f4ng gian s\u1ed1ng; kh\u00e1ch mua kinh doanh ch\u00fa tr\u1ecdng m\u1eb7t ti\u1ec1n, chi\u1ec1u ngang, l\u01b0u l\u01b0\u1ee3ng giao th\u00f4ng; c\u00f2n kh\u00e1ch \u0111\u1ea7u t\u01b0 quan t\u00e2m gi\u00e1, quy ho\u1ea1ch v\u00e0 kh\u1ea3 n\u0103ng t\u0103ng gi\u00e1.<\/p>\n\n\n\n

N\u1ebfu ch\u1ec9 qu\u1ea3n l\u00fd b\u1eb1ng tr\u00ed nh\u1edb, s\u1ed5 tay ho\u1eb7c tin nh\u1eafn r\u1eddi r\u1ea1c, m\u00f4i gi\u1edbi r\u1ea5t d\u1ec5 qu\u00ean l\u1ecbch h\u1eb9n, g\u1eedi sai s\u1ea3n ph\u1ea9m, kh\u00f4ng nh\u1edb l\u00fd do kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c b\u1ecf l\u1ee1 kh\u00e1ch c\u00f3 kh\u1ea3 n\u0103ng ch\u1ed1t cao. Trong quy tr\u00ecnh m\u00f4i gi\u1edbi, vi\u1ec7c hi\u1ec3u \u0111\u00fang nhu c\u1ea7u v\u00e0 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng giao d\u1ecbch th\u00e0nh c\u00f4ng.<\/p>\n\n\n

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\u1ea2nh 1: Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

Nh\u1eefng th\u00f4ng tin c\u1ea7n l\u01b0u khi qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/h2>\n\n\n\n

\u0110\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch hi\u1ec7u qu\u1ea3, m\u00f4i gi\u1edbi n\u00ean chu\u1ea9n h\u00f3a d\u1eef li\u1ec7u ngay t\u1eeb l\u1ea7n ti\u1ebfp x\u00fac \u0111\u1ea7u ti\u00ean. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 checklist th\u00f4ng tin quan tr\u1ecdng c\u1ea7n l\u01b0u:<\/p>\n\n\n\n

Nh\u00f3m th\u00f4ng tin<\/th>N\u1ed9i dung c\u1ea7n ghi nh\u1eadn<\/th><\/tr><\/thead>
Th\u00f4ng tin c\u01a1 b\u1ea3n<\/td>H\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, Zalo, ngu\u1ed3n kh\u00e1ch, ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch<\/td><\/tr>
T\u00e0i ch\u00ednh<\/td>Ng\u00e2n s\u00e1ch d\u1ef1 ki\u1ebfn, v\u1ed1n t\u1ef1 c\u00f3, c\u00f3 vay ng\u00e2n h\u00e0ng kh\u00f4ng, th\u1eddi \u0111i\u1ec3m s\u1eb5n ti\u1ec1n<\/td><\/tr>
Khu v\u1ef1c quan t\u00e2m<\/td>Qu\u1eadn\/huy\u1ec7n, tuy\u1ebfn \u0111\u01b0\u1eddng, h\u1ebbm xe h\u01a1i, m\u1eb7t ti\u1ec1n, g\u1ea7n tr\u01b0\u1eddng\/ch\u1ee3\/c\u00f4ng ty<\/td><\/tr>
Nhu c\u1ea7u s\u1ea3n ph\u1ea9m<\/td>Di\u1ec7n t\u00edch, ngang d\u00e0i, s\u1ed1 t\u1ea7ng, s\u1ed1 ph\u00f2ng, h\u01b0\u1edbng nh\u00e0, hi\u1ec7n tr\u1ea1ng nh\u00e0<\/td><\/tr>
M\u1ee5c \u0111\u00edch mua<\/td>\u1ede, kinh doanh, cho thu\u00ea, gi\u1eef t\u00e0i s\u1ea3n, \u0111\u1ea7u t\u01b0 c\u1ea3i t\u1ea1o b\u00e1n l\u1ea1i<\/td><\/tr>
Y\u00eau c\u1ea7u ph\u00e1p l\u00fd<\/td>S\u1ed5 ri\u00eang, ho\u00e0n c\u00f4ng, quy ho\u1ea1ch, l\u1ed9 gi\u1edbi, tranh ch\u1ea5p, vay ng\u00e2n h\u00e0ng \u0111\u01b0\u1ee3c kh\u00f4ng<\/td><\/tr>
L\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c<\/td>\u0110\u00e3 g\u1ecdi, \u0111\u00e3 nh\u1eafn, \u0111\u00e3 g\u1eedi nh\u00e0, \u0111\u00e3 xem nh\u00e0, ph\u1ea3n h\u1ed3i sau m\u1ed7i l\u1ea7n t\u01b0 v\u1ea5n<\/td><\/tr>
Tr\u1ea1ng th\u00e1i kh\u00e1ch<\/td>M\u1edbi, \u0111ang t\u01b0 v\u1ea5n, \u0111\u00e3 \u0111i xem, \u0111ang th\u01b0\u01a1ng l\u01b0\u1ee3ng, \u0111\u00e3 c\u1ecdc, \u0111\u00e3 mua, t\u1ea1m d\u1eebng<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Ph\u1ea7n quan tr\u1ecdng nh\u1ea5t kh\u00f4ng ch\u1ec9 l\u00e0 l\u01b0u \u201ckh\u00e1ch c\u1ea7n mua nh\u00e0 10 t\u1ef7\u201d, m\u00e0 ph\u1ea3i ghi r\u00f5 kh\u00e1ch v\u00ec sao th\u00edch<\/strong>, v\u00ec sao ch\u00ea<\/strong>, \u0111i\u1ec3m n\u00e0o c\u00f3 th\u1ec3 th\u01b0\u01a1ng l\u01b0\u1ee3ng<\/strong> v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0o khi\u1ebfn kh\u00e1ch s\u1eb5n s\u00e0ng xu\u1ed1ng ti\u1ec1n<\/strong>. \u0110\u00e2y l\u00e0 d\u1eef li\u1ec7u gi\u00fap m\u00f4i gi\u1edbi l\u1ecdc nh\u00e0 ch\u00ednh x\u00e1c h\u01a1n \u1edf nh\u1eefng l\u1ea7n t\u01b0 v\u1ea5n sau.<\/p>\n\n\n\n

Quy tr\u00ecnh 6 b\u01b0\u1edbc qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 cho m\u00f4i gi\u1edbi<\/h2>\n\n\n\n

\u0110\u1ec3 qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/strong> hi\u1ec7u qu\u1ea3, m\u00f4i gi\u1edbi n\u00ean chu\u1ea9n h\u00f3a quy tr\u00ecnh t\u1eeb l\u00fac ti\u1ebfp nh\u1eadn lead \u0111\u1ebfn ch\u0103m s\u00f3c sau giao d\u1ecbch. C\u00e1ch l\u00e0m n\u00e0y gi\u00fap l\u01b0u \u0111\u00fang nhu c\u1ea7u, theo d\u00f5i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c, nh\u1eafc l\u1ecbch ch\u0103m s\u00f3c v\u00e0 qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9 b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n\n\n\n

B\u01b0\u1edbc 1: Ti\u1ebfp nh\u1eadn th\u00f4ng tin kh\u00e1ch<\/h3>\n\n\n\n

Khi c\u00f3 lead t\u1eeb website, qu\u1ea3ng c\u00e1o, Zalo, gi\u1edbi thi\u1ec7u ho\u1eb7c cu\u1ed9c g\u1ecdi, m\u00f4i gi\u1edbi c\u1ea7n l\u01b0u ngay t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, ngu\u1ed3n kh\u00e1ch, ng\u00e2n s\u00e1ch, khu v\u1ef1c quan t\u00e2m, m\u1ee5c \u0111\u00edch mua v\u00e0 th\u1eddi gian d\u1ef1 ki\u1ebfn giao d\u1ecbch.<\/p>\n\n\n\n

B\u01b0\u1edbc 2: Ph\u00e2n lo\u1ea1i nhu c\u1ea7u mua nh\u00e0 ph\u1ed1<\/h3>\n\n\n\n

Sau khi c\u00f3 th\u00f4ng tin ban \u0111\u1ea7u, h\u00e3y ph\u00e2n lo\u1ea1i kh\u00e1ch theo m\u1ee5c \u0111\u00edch mua. M\u1ed7i nh\u00f3m kh\u00e1ch c\u1ea7n c\u00e1ch t\u01b0 v\u1ea5n kh\u00e1c nhau:<\/p>\n\n\n\n

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  • Kh\u00e1ch mua \u0111\u1ec3 \u1edf:<\/strong> quan t\u00e2m ti\u1ec7n \u00edch, d\u00e2n c\u01b0, an ninh, tr\u01b0\u1eddng h\u1ecdc, h\u01b0\u1edbng nh\u00e0, kh\u00f4ng gian s\u1ed1ng.<\/li>\n\n\n\n
  • Kh\u00e1ch mua kinh doanh:<\/strong> \u01b0u ti\u00ean m\u1eb7t ti\u1ec1n, v\u1ecb tr\u00ed \u0111\u00f4ng ng\u01b0\u1eddi, chi\u1ec1u ngang, kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n.<\/li>\n\n\n\n
  • Kh\u00e1ch mua cho thu\u00ea:<\/strong> quan t\u00e2m d\u00f2ng ti\u1ec1n, t\u1ef7 su\u1ea5t thu\u00ea, s\u1ed1 ph\u00f2ng, kh\u1ea3 n\u0103ng c\u1ea3i t\u1ea1o.<\/li>\n\n\n\n
  • Kh\u00e1ch mua gi\u1eef t\u00e0i s\u1ea3n:<\/strong> ch\u00fa tr\u1ecdng ph\u00e1p l\u00fd, v\u1ecb tr\u00ed, ti\u1ec1m n\u0103ng t\u0103ng gi\u00e1.<\/li>\n\n\n\n
  • Kh\u00e1ch \u0111\u1ea7u t\u01b0 c\u1ea3i t\u1ea1o:<\/strong> quan t\u00e2m gi\u00e1 mua, hi\u1ec7n tr\u1ea1ng, chi ph\u00ed s\u1eeda ch\u1eefa, kh\u1ea3 n\u0103ng b\u00e1n l\u1ea1i.<\/li>\n<\/ul>\n\n\n\n

    Ph\u00e2n lo\u1ea1i \u0111\u00fang gi\u00fap m\u00f4i gi\u1edbi kh\u00f4ng g\u1eedi h\u00e0ng lo\u1ea1t c\u0103n kh\u00f4ng ph\u00f9 h\u1ee3p, \u0111\u1ed3ng th\u1eddi t\u1ea1o c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

    B\u01b0\u1edbc 3: G\u1eafn tr\u1ea1ng th\u00e1i kh\u00e1ch h\u00e0ng<\/h3>\n\n\n\n

    Kh\u00f4ng ph\u1ea3i kh\u00e1ch n\u00e0o c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng ch\u1ed1t ngay. V\u00ec v\u1eady, c\u1ea7n g\u1eafn tr\u1ea1ng th\u00e1i \u0111\u1ec3 \u01b0u ti\u00ean th\u1eddi gian ch\u0103m s\u00f3c:<\/p>\n\n\n\n

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    • Kh\u00e1ch Hot:<\/strong> c\u00f3 t\u00e0i ch\u00ednh r\u00f5, nhu c\u1ea7u th\u1eadt, ph\u1ea3n h\u1ed3i nhanh, s\u1eb5n s\u00e0ng \u0111i xem nh\u00e0 ho\u1eb7c th\u01b0\u01a1ng l\u01b0\u1ee3ng.<\/li>\n\n\n\n
    • Kh\u00e1ch Warm:<\/strong> c\u00f3 nhu c\u1ea7u nh\u01b0ng c\u00f2n c\u00e2n nh\u1eafc gi\u00e1, khu v\u1ef1c, ph\u00e1p l\u00fd ho\u1eb7c ch\u1edd th\u00eam t\u00e0i ch\u00ednh.<\/li>\n\n\n\n
    • Kh\u00e1ch Cold:<\/strong> m\u1edbi tham kh\u1ea3o th\u1ecb tr\u01b0\u1eddng, ch\u01b0a c\u00f3 th\u1eddi gian mua c\u1ee5 th\u1ec3.<\/li>\n\n\n\n
    • Kh\u00e1ch \u0111\u00e3 xem nh\u00e0:<\/strong> c\u1ea7n theo d\u00f5i ph\u1ea3n h\u1ed3i v\u00e0 g\u1eedi c\u0103n thay th\u1ebf s\u00e1t nhu c\u1ea7u.<\/li>\n\n\n\n
    • Kh\u00e1ch \u0111ang th\u01b0\u01a1ng l\u01b0\u1ee3ng:<\/strong> c\u1ea7n \u01b0u ti\u00ean x\u1eed l\u00fd th\u00f4ng tin ph\u00e1p l\u00fd, gi\u00e1, c\u1ecdc v\u00e0 \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch.<\/li>\n<\/ul>\n\n\n\n

      Vi\u1ec7c g\u1eafn tr\u1ea1ng th\u00e1i gi\u00fap m\u00f4i gi\u1edbi bi\u1ebft ai c\u1ea7n g\u1ecdi ngay, ai c\u1ea7n nu\u00f4i d\u01b0\u1ee1ng th\u00eam v\u00e0 ai ch\u1ec9 n\u00ean ch\u0103m s\u00f3c \u0111\u1ecbnh k\u1ef3..<\/p>\n\n\n\n

      B\u01b0\u1edbc 4: Kh\u1edbp kh\u00e1ch v\u1edbi ngu\u1ed3n h\u00e0ng ph\u00f9 h\u1ee3p<\/h3>\n\n\n\n

      D\u1ef1a tr\u00ean ng\u00e2n s\u00e1ch, v\u1ecb tr\u00ed, di\u1ec7n t\u00edch, m\u1eb7t ti\u1ec1n, h\u1ebbm, ph\u00e1p l\u00fd v\u00e0 m\u1ee5c \u0111\u00edch mua \u0111\u1ec3 ch\u1ecdn c\u0103n ph\u00f9 h\u1ee3p. Tr\u00e1nh g\u1eedi qu\u00e1 nhi\u1ec1u nh\u00e0 kh\u00f4ng \u0111\u00fang nhu c\u1ea7u v\u00ec d\u1ec5 l\u00e0m kh\u00e1ch m\u1ea5t ni\u1ec1m tin.<\/p>\n\n\n\n

      B\u01b0\u1edbc 5: Theo d\u00f5i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c<\/h3>\n\n\n\n

      Sau m\u1ed7i cu\u1ed9c g\u1ecdi, tin nh\u1eafn ho\u1eb7c bu\u1ed5i xem nh\u00e0, c\u1ea7n ghi l\u1ea1i ph\u1ea3n h\u1ed3i c\u1ee5 th\u1ec3 nh\u01b0 kh\u00e1ch th\u00edch g\u00ec, ch\u00ea g\u00ec, c\u00f2n ph\u00e2n v\u00e2n \u0111i\u1ec1u g\u00ec. \u0110\u00e2y l\u00e0 d\u1eef li\u1ec7u quan tr\u1ecdng \u0111\u1ec3 t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c h\u01a1n \u1edf l\u1ea7n sau.<\/p>\n\n\n\n

      B\u01b0\u1edbc 6: Ch\u0103m s\u00f3c sau giao d\u1ecbch<\/h3>\n\n\n\n

      Sau khi kh\u00e1ch \u0111\u1eb7t c\u1ecdc, c\u00f4ng ch\u1ee9ng ho\u1eb7c mua xong, m\u00f4i gi\u1edbi v\u1eabn n\u00ean duy tr\u00ec li\u00ean h\u1ec7, h\u1ed7 tr\u1ee3 th\u1ee7 t\u1ee5c, c\u1eadp nh\u1eadt th\u00f4ng tin th\u1ecb tr\u01b0\u1eddng v\u00e0 khai th\u00e1c kh\u00e1ch gi\u1edbi thi\u1ec7u. Ch\u0103m s\u00f3c sau b\u00e1n l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong quy tr\u00ecnh m\u00f4i gi\u1edbi B\u0110S..<\/p>\n\n\n\n

      Top c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 ph\u1ed5 bi\u1ebfn hi\u1ec7n nay<\/strong><\/h2>\n\n\n\n

      T\u00f9y v\u00e0o quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng c\u00e1 nh\u00e2n hay \u0111\u1ed9i nh\u00f3m, b\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn c\u00f4ng c\u1ee5 ph\u00f9 h\u1ee3p \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n

      1. S\u1eed d\u1ee5ng File Excel \/ Google Sheets (Ph\u00f9 h\u1ee3p v\u1edbi m\u00f4i gi\u1edbi c\u00e1 nh\u00e2n)<\/strong><\/h3>\n\n\n\n

      \u0110\u00e2y l\u00e0 c\u00e1ch l\u00e0m truy\u1ec1n th\u1ed1ng, d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed. B\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 t\u1ea1o c\u00e1c c\u1ed9t nh\u01b0: T\u00ean kh\u00e1ch, S\u0110T, Nhu c\u1ea7u t\u00e0i ch\u00ednh, Khu v\u1ef1c quan t\u00e2m, Ti\u1ebfn \u0111\u1ed9 ch\u0103m s\u00f3c<\/em>.<\/p>\n\n\n\n

        \n
      • \u01afu \u0111i\u1ec3m:<\/strong> Linh ho\u1ea1t, d\u1ec5 ch\u1ec9nh s\u1eeda theo \u00fd mu\u1ed1n.<\/li>\n\n\n\n
      • Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong> D\u1ec5 b\u1ecb m\u1ea5t d\u1eef li\u1ec7u n\u1ebfu m\u00e1y t\u00ednh h\u1ecfng, kh\u00f3 chia s\u1ebb cho \u0111\u1ed9i nh\u00f3m m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb l\u1ed9 hotline, kh\u00f4ng c\u00f3 t\u00ednh n\u0103ng nh\u1eafc l\u1ecbch h\u1eb9n t\u1ef1 \u0111\u1ed9ng.<\/li>\n<\/ul>\n\n\n\n

        2. \u1ee8ng d\u1ee5ng ph\u1ea7n m\u1ec1m CRM B\u1ea5t \u0111\u1ed9ng s\u1ea3n (Ph\u00f9 h\u1ee3p v\u1edbi \u0110\u1ed9i nh\u00f3m & S\u00e0n giao d\u1ecbch)<\/strong><\/h3>\n\n\n\n

        N\u1ebfu b\u1ea1n \u0111ang qu\u1ea3n l\u00fd m\u1ed9t gi\u1ecf h\u00e0ng nh\u00e0 ph\u1ed1 l\u00ean \u0111\u1ebfn h\u00e0ng tr\u0103m c\u0103n v\u00e0 t\u1ec7p kh\u00e1ch h\u00e0ng d\u00e0y \u0111\u1eb7c, CRM (Customer Relationship Management) l\u00e0 gi\u1ea3i ph\u00e1p b\u1eaft bu\u1ed9c.<\/p>\n\n\n\n

        Ti\u00eau ch\u00ed<\/th>Excel\/Google Sheet<\/th>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/th><\/tr><\/thead>
        L\u01b0u th\u00f4ng tin kh\u00e1ch<\/td>C\u00f3, nh\u01b0ng d\u1ec5 thi\u1ebfu chu\u1ea9n h\u00f3a<\/td>L\u01b0u t\u1eadp trung, c\u00f3 form v\u00e0 tr\u01b0\u1eddng d\u1eef li\u1ec7u r\u00f5 r\u00e0ng<\/td><\/tr>
        Ph\u00e2n lo\u1ea1i kh\u00e1ch<\/td>L\u00e0m th\u1ee7 c\u00f4ng<\/td>G\u1eafn nh\u00e3n Hot\/Warm\/Cold, tr\u1ea1ng th\u00e1i pipeline<\/td><\/tr>
        L\u1ecbch s\u1eed ch\u0103m s\u00f3c<\/td>D\u1ec5 b\u1ecb ghi thi\u1ebfu ho\u1eb7c th\u1ea5t l\u1ea1c<\/td>L\u01b0u cu\u1ed9c g\u1ecdi, tin nh\u1eafn, ghi ch\u00fa, l\u1ecbch h\u1eb9n<\/td><\/tr>
        Nh\u1eafc l\u1ecbch follow-up<\/td>Ph\u1ea3i nh\u1edb ho\u1eb7c d\u00f9ng l\u1ecbch ngo\u00e0i<\/td>C\u00f3 nh\u1eafc vi\u1ec7c t\u1ef1 \u0111\u1ed9ng<\/td><\/tr>
        Kh\u1edbp kh\u00e1ch v\u1edbi ngu\u1ed3n h\u00e0ng<\/td>T\u1ef1 l\u1ecdc th\u1ee7 c\u00f4ng<\/td>C\u00f3 th\u1ec3 l\u1ecdc theo nhu c\u1ea7u v\u00e0 ngu\u1ed3n h\u00e0ng<\/td><\/tr>
        B\u1ea3o m\u1eadt data<\/td>D\u1ec5 sao ch\u00e9p, d\u1ec5 l\u1ed9 file<\/td>C\u00f3 ph\u00e2n quy\u1ec1n, gi\u1edbi h\u1ea1n truy c\u1eadp<\/td><\/tr>
        B\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t<\/td>T\u1ed5ng h\u1ee3p th\u1ee7 c\u00f4ng<\/td>B\u00e1o c\u00e1o theo kh\u00e1ch, sales, tr\u1ea1ng th\u00e1i, giao d\u1ecbch<\/td><\/tr>
        Ph\u00f9 h\u1ee3p v\u1edbi<\/td>M\u00f4i gi\u1edbi c\u00e1 nh\u00e2n, data \u00edt<\/td>\u0110\u1ed9i nh\u00f3m, s\u00e0n giao d\u1ecbch, data l\u1edbn<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
        \n
        \"\"
        \u1ea2nh 2: \u1ee8ng d\u1ee5ng ph\u1ea7n m\u1ec1m CRM B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n

        L\u01b0u \u00fd b\u1ea3o m\u1eadt khi qu\u1ea3n l\u00fd data kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/h2>\n\n\n\n

        Data kh\u00e1ch mua nh\u00e0 ph\u1ed1 th\u01b0\u1eddng ch\u1ee9a nhi\u1ec1u th\u00f4ng tin nh\u1ea1y c\u1ea3m nh\u01b0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, ng\u00e2n s\u00e1ch, nhu c\u1ea7u t\u00e0i ch\u00ednh, l\u1ecbch s\u1eed giao d\u1ecbch v\u00e0 kh\u1ea3 n\u0103ng mua. V\u00ec v\u1eady, m\u00f4i gi\u1edbi v\u00e0 s\u00e0n giao d\u1ecbch c\u1ea7n qu\u1ea3n l\u00fd d\u1eef li\u1ec7u c\u1ea9n tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t khi l\u00e0m vi\u1ec7c theo \u0111\u1ed9i nh\u00f3m.<\/p>\n\n\n\n

        Ngh\u1ecb \u0111\u1ecbnh 13\/2023\/N\u0110-CP v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c Ch\u00ednh ph\u1ee7 ban h\u00e0nh ng\u00e0y 17\/4\/2023 v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y 01\/7\/2023. \u0110\u00e2y l\u00e0 c\u01a1 s\u1edf ph\u00e1p l\u00fd quan tr\u1ecdng nh\u1eafc doanh nghi\u1ec7p c\u1ea7n ch\u00fa \u00fd h\u01a1n \u0111\u1ebfn vi\u1ec7c thu th\u1eadp, l\u01b0u tr\u1eef v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

        Khi qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1, n\u00ean \u00e1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc sau:<\/p>\n\n\n\n

          \n
        • Ch\u1ec9 thu th\u1eadp th\u00f4ng tin c\u1ea7n thi\u1ebft cho m\u1ee5c \u0111\u00edch t\u01b0 v\u1ea5n v\u00e0 giao d\u1ecbch.<\/li>\n\n\n\n
        • Kh\u00f4ng chia s\u1ebb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, nhu c\u1ea7u t\u00e0i ch\u00ednh ho\u1eb7c th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch khi ch\u01b0a c\u1ea7n thi\u1ebft.<\/li>\n\n\n\n
        • Ph\u00e2n quy\u1ec1n d\u1eef li\u1ec7u theo sales, tr\u01b0\u1edfng nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd.<\/li>\n\n\n\n
        • H\u1ea1n ch\u1ebf xu\u1ea5t file data h\u00e0ng lo\u1ea1t.<\/li>\n\n\n\n
        • L\u01b0u l\u1ecbch s\u1eed thao t\u00e1c \u0111\u1ec3 truy v\u1ebft khi c\u00f3 tranh ch\u1ea5p.<\/li>\n\n\n\n
        • Sao l\u01b0u d\u1eef li\u1ec7u \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 tr\u00e1nh m\u1ea5t data.<\/li>\n<\/ul>\n\n\n\n

          M\u1eabu ph\u00e2n lo\u1ea1i kh\u00e1ch mua nh\u00e0 ph\u1ed1 d\u1ec5 \u00e1p d\u1ee5ng<\/h2>\n\n\n\n

          B\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng b\u1ea3ng ph\u00e2n lo\u1ea1i sau trong Excel ho\u1eb7c CRM:<\/p>\n\n\n\n

          Nh\u00f3m kh\u00e1ch<\/th>D\u1ea5u hi\u1ec7u nh\u1eadn bi\u1ebft<\/th>C\u00e1ch ch\u0103m s\u00f3c<\/th><\/tr><\/thead>
          Hot<\/td>C\u00f3 ti\u1ec1n s\u1eb5n, nhu c\u1ea7u r\u00f5, mu\u1ed1n xem nh\u00e0 s\u1edbm<\/td>G\u1ecdi tr\u1ef1c ti\u1ebfp, g\u1eedi c\u0103n s\u00e1t nhu c\u1ea7u, \u01b0u ti\u00ean l\u1ecbch xem<\/td><\/tr>
          Warm<\/td>C\u00f3 nhu c\u1ea7u nh\u01b0ng c\u00f2n c\u00e2n nh\u1eafc gi\u00e1\/khu v\u1ef1c<\/td>G\u1eedi th\u00f4ng tin ch\u1ecdn l\u1ecdc, c\u1eadp nh\u1eadt c\u0103n m\u1edbi, ch\u0103m s\u00f3c \u0111\u1ecbnh k\u1ef3<\/td><\/tr>
          Cold<\/td>M\u1edbi tham kh\u1ea3o, ch\u01b0a c\u00f3 th\u1eddi gian mua c\u1ee5 th\u1ec3<\/td>G\u1eedi tin th\u1ecb tr\u01b0\u1eddng, duy tr\u00ec li\u00ean h\u1ec7 nh\u1eb9 nh\u00e0ng<\/td><\/tr>
          \u0110\u00e3 xem nh\u00e0<\/td>C\u00f3 ph\u1ea3n h\u1ed3i c\u1ee5 th\u1ec3 sau khi \u0111i xem<\/td>Ghi l\u00fd do th\u00edch\/ch\u00ea, g\u1eedi c\u0103n thay th\u1ebf ph\u00f9 h\u1ee3p<\/td><\/tr>
          \u0110ang th\u01b0\u01a1ng l\u01b0\u1ee3ng<\/td>Quan t\u00e2m th\u1eadt, c\u1ea7n x\u1eed l\u00fd gi\u00e1\/ph\u00e1p l\u00fd\/c\u1ecdc<\/td>\u01afu ti\u00ean h\u1ed7 tr\u1ee3 th\u00f4ng tin, k\u1ebft n\u1ed1i ch\u1ee7 nh\u00e0, chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1<\/td><\/tr>
          \u0110\u00e3 mua<\/td>Ho\u00e0n t\u1ea5t giao d\u1ecbch<\/td>Ch\u0103m s\u00f3c h\u1eadu m\u00e3i, xin \u0111\u00e1nh gi\u00e1, khai th\u00e1c gi\u1edbi thi\u1ec7u<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

          Sai l\u1ea7m c\u1ea7n tr\u00e1nh khi qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/h2>\n\n\n\n
            \n
          • Kh\u00f4ng x\u00e1c minh nhu c\u1ea7u th\u1eadt:<\/strong> Ch\u1ec9 h\u1ecfi ng\u00e2n s\u00e1ch l\u00e0 ch\u01b0a \u0111\u1ee7. C\u1ea7n l\u00e0m r\u00f5 m\u1ee5c \u0111\u00edch mua, khu v\u1ef1c \u01b0u ti\u00ean, th\u1eddi gian xu\u1ed1ng ti\u1ec1n, kh\u1ea3 n\u0103ng vay v\u00e0 ng\u01b0\u1eddi c\u00f9ng ra quy\u1ebft \u0111\u1ecbnh.<\/li>\n\n\n\n
          • G\u1eedi qu\u00e1 nhi\u1ec1u c\u0103n kh\u00f4ng \u0111\u00fang nhu c\u1ea7u:<\/strong> G\u1eedi nhi\u1ec1u nh\u00e0 kh\u00f4ng ph\u00f9 h\u1ee3p khi\u1ebfn kh\u00e1ch m\u1ea5t th\u1eddi gian v\u00e0 gi\u1ea3m ni\u1ec1m tin v\u00e0o m\u00f4i gi\u1edbi.<\/li>\n\n\n\n
          • Kh\u00f4ng ghi l\u00fd do kh\u00e1ch t\u1eeb ch\u1ed1i:<\/strong> C\u1ea7n l\u01b0u r\u00f5 kh\u00e1ch ch\u00ea v\u00ec gi\u00e1 cao, h\u1ebbm nh\u1ecf, kh\u00f4ng h\u1ee3p h\u01b0\u1edbng, ph\u00e1p l\u00fd ch\u01b0a r\u00f5 hay v\u1ecb tr\u00ed ch\u01b0a ph\u00f9 h\u1ee3p \u0111\u1ec3 l\u1ea7n sau t\u01b0 v\u1ea5n ch\u00ednh x\u00e1c h\u01a1n.<\/li>\n\n\n\n
          • B\u1ecf qu\u00ean kh\u00e1ch sau khi xem nh\u00e0:<\/strong> Sau m\u1ed7i bu\u1ed5i xem nh\u00e0, n\u00ean follow-up s\u1edbm \u0111\u1ec3 n\u1eafm ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u0103n thay th\u1ebf ph\u00f9 h\u1ee3p.<\/li>\n\n\n\n
          • Kh\u00f4ng c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i kh\u00e1ch:<\/strong> C\u1ea7n ph\u00e2n lo\u1ea1i kh\u00e1ch \u0111ang t\u00ecm, \u0111\u00e3 xem, \u0111ang th\u01b0\u01a1ng l\u01b0\u1ee3ng, \u0111\u00e3 mua ho\u1eb7c t\u1ea1m d\u1eebng \u0111\u1ec3 ch\u0103m s\u00f3c \u0111\u00fang th\u1eddi \u0111i\u1ec3m.<\/li>\n\n\n\n
          • \u0110\u1ec3 l\u1ed9 data kh\u00e1ch h\u00e0ng:<\/strong> C\u1ea7n ph\u00e2n quy\u1ec1n, h\u1ea1n ch\u1ebf chia s\u1ebb file data v\u00e0 ki\u1ec3m so\u00e1t truy c\u1eadp, nh\u1ea5t l\u00e0 khi th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 d\u1eef li\u1ec7u c\u1ea7n \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 theo quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<\/ul>\n\n\n\n

            C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/h2>\n\n\n\n
              \n
            • Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 l\u00e0 g\u00ec?<\/strong>
              L\u00e0 vi\u1ec7c l\u01b0u th\u00f4ng tin, nhu c\u1ea7u, l\u1ecbch s\u1eed t\u01b0 v\u1ea5n, ph\u1ea3n h\u1ed3i v\u00e0 tr\u1ea1ng th\u00e1i giao d\u1ecbch c\u1ee7a kh\u00e1ch mua nh\u00e0 ph\u1ed1.<\/li>\n\n\n\n
            • M\u00f4i gi\u1edbi n\u00ean l\u01b0u th\u00f4ng tin n\u00e0o c\u1ee7a kh\u00e1ch?<\/strong>
              Ng\u00e2n s\u00e1ch, khu v\u1ef1c, m\u1ee5c \u0111\u00edch mua, y\u00eau c\u1ea7u ph\u00e1p l\u00fd, di\u1ec7n t\u00edch, m\u1eb7t ti\u1ec1n, h\u01b0\u1edbng nh\u00e0, th\u1eddi gian mua v\u00e0 l\u00fd do t\u1eeb ch\u1ed1i t\u1eebng c\u0103n.<\/li>\n\n\n\n
            • Excel c\u00f3 \u0111\u1ee7 \u0111\u1ec3 qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 kh\u00f4ng?<\/strong>
              Excel ph\u00f9 h\u1ee3p khi data \u00edt. Khi nhi\u1ec1u kh\u00e1ch, nhi\u1ec1u sales ho\u1eb7c c\u1ea7n nh\u1eafc l\u1ecbch, CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n.<\/li>\n\n\n\n
            • CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n gi\u00fap g\u00ec cho m\u00f4i gi\u1edbi nh\u00e0 ph\u1ed1?<\/strong>
              CRM gi\u00fap l\u01b0u data t\u1eadp trung, ph\u00e2n lo\u1ea1i kh\u00e1ch, theo d\u00f5i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c, nh\u1eafc l\u1ecbch ch\u0103m s\u00f3c v\u00e0 qu\u1ea3n l\u00fd ti\u1ebfn \u0111\u1ed9 b\u00e1n h\u00e0ng.<\/li>\n\n\n\n
            • V\u00ec sao c\u1ea7n ph\u00e2n lo\u1ea1i kh\u00e1ch Hot, Warm, Cold?<\/strong>
              \u0110\u1ec3 \u01b0u ti\u00ean kh\u00e1ch c\u00f3 kh\u1ea3 n\u0103ng xu\u1ed1ng ti\u1ec1n cao v\u00e0 ch\u0103m s\u00f3c t\u1eebng nh\u00f3m \u0111\u00fang c\u00e1ch.<\/li>\n\n\n\n
            • Sai l\u1ea7m l\u1edbn nh\u1ea5t khi qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 l\u00e0 g\u00ec?<\/strong>
              Kh\u00f4ng ghi l\u1ea1i l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c v\u00e0 l\u00fd do kh\u00e1ch t\u1eeb ch\u1ed1i, khi\u1ebfn l\u1ea7n sau ti\u1ebfp t\u1ee5c t\u01b0 v\u1ea5n sai nhu c\u1ea7u.<\/li>\n<\/ul>\n\n\n\n

              K\u1ebft lu\u1eadn<\/h2>\n\n\n\n

              Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1<\/strong> hi\u1ec7u qu\u1ea3 gi\u00fap m\u00f4i gi\u1edbi l\u01b0u data r\u00f5 r\u00e0ng, hi\u1ec3u \u0111\u00fang nhu c\u1ea7u, t\u01b0 v\u1ea5n \u0111\u00fang s\u1ea3n ph\u1ea9m v\u00e0 kh\u00f4ng b\u1ecf s\u00f3t kh\u00e1ch ti\u1ec1m n\u0103ng. Khi data ng\u00e0y c\u00e0ng l\u1edbn, n\u00ean chu\u1ea9n h\u00f3a th\u00f4ng tin, ph\u00e2n lo\u1ea1i kh\u00e1ch, ghi ch\u00fa ph\u1ea3n h\u1ed3i sau m\u1ed7i l\u1ea7n t\u01b0 v\u1ea5n v\u00e0 c\u00e2n nh\u1eafc d\u00f9ng CRM \u0111\u1ec3 qu\u1ea3n l\u00fd chuy\u00ean nghi\u1ec7p h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

              Qu\u1ea3n l\u00fd kh\u00e1ch mua nh\u00e0 ph\u1ed1 hi\u1ec7u qu\u1ea3 gi\u00fap m\u00f4i gi\u1edbi l\u01b0u data, ph\u00e2n lo\u1ea1i nhu c\u1ea7u, theo d\u00f5i l\u1ecbch s\u1eed ch\u0103m s\u00f3c, kh\u1edbp nh\u00e0 ph\u00f9 h\u1ee3p v\u00e0 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t giao d\u1ecbch.<\/p>\n","protected":false},"author":6,"featured_media":37850,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-37827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/37827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=37827"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/37827\/revisions"}],"predecessor-version":[{"id":37858,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/37827\/revisions\/37858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/37850"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=37827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=37827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=37827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}