{"id":38733,"date":"2026-08-24T11:16:43","date_gmt":"2026-08-24T04:16:43","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=38733"},"modified":"2026-08-24T11:16:43","modified_gmt":"2026-08-24T04:16:43","slug":"check-in-khach-hang-bat-dong-san","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/check-in-khach-hang-bat-dong-san","title":{"rendered":"Quy Tr\u00ecnh Check-in Kh\u00e1ch H\u00e0ng B\u1ea5t \u0110\u1ed9ng S\u1ea3n Chuy\u00ean Nghi\u1ec7p T\u1ed1i \u01afu T\u1ef7 L\u1ec7 Ch\u1ed1t C\u1ecdc"},"content":{"rendered":"

Trong c\u00e1c s\u1ef1 ki\u1ec7n m\u1edf b\u00e1n, ra m\u1eaft d\u1ef1 \u00e1n hay tri \u00e2n, c\u00f4ng t\u00e1c <\/span>check-in kh\u00e1ch h\u00e0ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b> ch\u00ednh l\u00e0 “\u0111i\u1ec3m ch\u1ea1m” \u0111\u1ea7u ti\u00ean quy\u1ebft \u0111\u1ecbnh \u1ea5n t\u01b0\u1ee3ng th\u01b0\u01a1ng hi\u1ec7u. M\u1ed9t quy tr\u00ecnh \u0111\u00f3n ti\u1ebfp ch\u1eadm ch\u1ea1p kh\u00f4ng ch\u1ec9 t\u1ea1o c\u1ea3m gi\u00e1c thi\u1ebfu chuy\u00ean nghi\u1ec7p m\u00e0 c\u00f2n l\u00e0m m\u1ea5t \u0111i c\u01a1 h\u1ed9i ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0o tay \u0111\u1ed1i th\u1ee7.<\/span><\/p>\n

1. Th\u1ef1c Tr\u1ea1ng & Th\u00e1ch Th\u1ee9c Khi Check-in Truy\u1ec1n Th\u1ed1ng<\/b><\/h2>\n

C\u00e1c s\u1ef1 ki\u1ec7n B\u0110S th\u01b0\u1eddng \u0111\u00f3n h\u00e0ng tr\u0103m \u0111\u1ebfn h\u00e0ng ngh\u00ecn l\u01b0\u1ee3t kh\u00e1ch trong m\u1ed9t khung gi\u1edd c\u1ed1 \u0111\u1ecbnh. Vi\u1ec7c \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p \u0111i\u1ec3m danh b\u1eb1ng gi\u1ea5y ho\u1eb7c file Excel th\u1ee7 c\u00f4ng ph\u00e1t sinh nhi\u1ec1u h\u1ea1n ch\u1ebf:<\/span><\/p>\n

    \n
  • \u00d9n t\u1eafc c\u1ee5c b\u1ed9:<\/b> Kh\u00e1ch h\u00e0ng ph\u1ea3i x\u1ebfp h\u00e0ng d\u00e0i ch\u1edd t\u00ecm t\u00ean, g\u00e2y t\u00e2m l\u00fd kh\u00f3 ch\u1ecbu tr\u01b0\u1edbc khi v\u00e0o h\u1ed9i tr\u01b0\u1eddng.<\/span><\/li>\n
  • Sai l\u1ec7ch d\u1eef li\u1ec7u:<\/b> Nh\u1eadp tay th\u00f4ng tin d\u1ec5 d\u1eabn \u0111\u1ebfn nh\u1ea7m l\u1eabn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, th\u00f4ng tin c\u00e1 nh\u00e2n v\u00e0 ph\u00e2n lo\u1ea1i sai h\u1ea1ng th\u1ebb kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
  • B\u1ecf l\u1ee1 th\u1eddi \u0111i\u1ec3m v\u00e0ng:<\/b> \u0110\u1ed9i ng\u0169 chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n (Sales) kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c t\u00edn hi\u1ec7u ngay khi kh\u00e1ch c\u1ee7a m\u00ecnh xu\u1ea5t hi\u1ec7n, d\u1eabn \u0111\u1ebfn th\u1ee5 \u0111\u1ed9ng trong kh\u00e2u \u0111\u00f3n ti\u1ebfp v\u00e0 t\u01b0 v\u1ea5n.<\/span><\/li>\n<\/ul>\n
    \"\u1ea2nh
    \u1ea2nh 1: Th\u1ef1c Tr\u1ea1ng & Th\u00e1ch Th\u1ee9c Khi Check-in Truy\u1ec1n Th\u1ed1ng<\/figcaption><\/figure>\n

    2. Quy Tr\u00ecnh 5 B\u01b0\u1edbc Check-in Kh\u00e1ch H\u00e0ng B\u1ea5t \u0110\u1ed9ng S\u1ea3n T\u1ef1 \u0110\u1ed9ng<\/b><\/h2>\n

    Chu\u1ea9n h\u00f3a c\u00f4ng ngh\u1ec7 gi\u00fap r\u00fat ng\u1eafn th\u1eddi gian x\u1eed l\u00fd xu\u1ed1ng ch\u1ec9 c\u00f2n 2\u20133 gi\u00e2y cho m\u1ed7i l\u01b0\u1ee3t <\/span>check-in kh\u00e1ch h\u00e0ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b>.<\/span><\/p>\n

    B\u01b0\u1edbc 1: Kh\u1edfi t\u1ea1o danh s\u00e1ch & Ph\u00e1t h\u00e0nh E-Ticket<\/b><\/h3>\n

    D\u1eef li\u1ec7u kh\u00e1ch m\u1eddi \u0111\u01b0\u1ee3c t\u1ea3i l\u00ean h\u1ec7 th\u1ed1ng. M\u1ed7i kh\u00e1ch h\u00e0ng nh\u1eadn m\u1ed9t m\u00e3 QR \u0111\u1ed9c b\u1ea3n ch\u1ee9a to\u00e0n b\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n, h\u1ea1ng th\u1ebb (VIP, Standard) v\u00e0 Sales ph\u1ee5 tr\u00e1ch.<\/span><\/p>\n

    B\u01b0\u1edbc 2: Nh\u1eafc l\u1ecbch tham d\u1ef1 t\u1ef1 \u0111\u1ed9ng<\/b><\/h3>\n

    Tr\u01b0\u1edbc s\u1ef1 ki\u1ec7n 1\u20132 ng\u00e0y, h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00f4ng b\u00e1o qua Zalo ZNS, SMS ho\u1eb7c Email k\u00e8m m\u00e3 QR code \u0111\u1ec3 kh\u00e1ch l\u01b0u s\u1eb5n tr\u00ean \u0111i\u1ec7n tho\u1ea1i.<\/span><\/p>\n

    B\u01b0\u1edbc 3: Qu\u00e9t m\u00e3 check-in si\u00eau t\u1ed1c<\/b><\/h3>\n

    T\u1ea1i s\u1ea3nh \u0111\u00f3n ti\u1ebfp, nh\u00e2n vi\u00ean s\u1eed d\u1ee5ng m\u00e1y qu\u00e9t chuy\u00ean d\u1ee5ng, m\u00e1y t\u00ednh b\u1ea3ng ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 qu\u00e9t m\u00e3 QR hi\u1ec3n th\u1ecb tr\u00ean m\u00e0n h\u00ecnh c\u1ee7a kh\u00e1ch.<\/span><\/p>\n

    B\u01b0\u1edbc 4: B\u00e1o tin t\u1ee9c th\u00ec cho NVKD & \u0110i\u1ec1u h\u01b0\u1edbng kh\u00e1ch VIP<\/b><\/h3>\n

    Ngay khi qu\u00e9t m\u00e3 th\u00e0nh c\u00f4ng, \u1ee9ng d\u1ee5ng t\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00f4ng b\u00e1o Push Notification \u0111\u1ebfn \u1ee9ng d\u1ee5ng c\u1ee7a Sale ph\u1ee5 tr\u00e1ch: <\/span>“Kh\u00e1ch h\u00e0ng Nguy\u1ec5n V\u0103n A \u0111\u00e3 check-in t\u1ea1i B\u00e0n 2”<\/span><\/i>. Nh\u00e2n vi\u00ean l\u1eadp t\u1ee9c ra \u0111\u00f3n \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng.<\/span><\/p>\n

    B\u01b0\u1edbc 5: B\u00e1o c\u00e1o \u0111\u1ed1i so\u00e1t Real-time<\/b><\/h3>\n

    Ban t\u1ed5 ch\u1ee9c theo d\u00f5i bi\u1ec3u \u0111\u1ed3 t\u1ef7 l\u1ec7 tham d\u1ef1 th\u1ef1c t\u1ebf so v\u1edbi danh s\u00e1ch \u0111\u0103ng k\u00fd ngay tr\u00ean m\u00e0n h\u00ecnh qu\u1ea3n tr\u1ecb theo th\u1eddi gian th\u1ef1c.<\/span><\/p>\n

    3. B\u1ea3ng So S\u00e1nh C\u00e1c H\u00ecnh Th\u1ee9c Check-in Kh\u00e1ch H\u00e0ng B\u1ea5t \u0110\u1ed9ng S\u1ea3n<\/b><\/h2>\n\n\n\n\n\n\n\n\n
    Ti\u00eau Ch\u00ed<\/b><\/td>\nCheck-in S\u1ed5 \/ Excel<\/b><\/td>\nCheck-in QR Code<\/b><\/td>\nKiosk Check-in T\u1ef1 Ph\u1ee5c V\u1ee5<\/b><\/td>\n<\/tr>\n
    T\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd<\/b><\/td>\n45 \u2013 60 gi\u00e2y\/kh\u00e1ch<\/span><\/td>\n2 \u2013 3 gi\u00e2y\/kh\u00e1ch<\/span><\/td>\n5 \u2013 10 gi\u00e2y\/kh\u00e1ch<\/span><\/td>\n<\/tr>\n
    T\u1ef7 l\u1ec7 sai s\u00f3t<\/b><\/td>\n15% \u2013 20%<\/span><\/td>\n< 0.1%<\/span><\/td>\n< 0.1%<\/span><\/td>\n<\/tr>\n
    Tr\u1ea3i nghi\u1ec7m kh\u00e1ch VIP<\/b><\/td>\nCh\u1eadm, d\u1ec5 nh\u1ea7m l\u1eabn<\/span><\/td>\nT\u1ed1i \u01b0u (Nh\u1eadn di\u1ec7n t\u1ee9c th\u00ec)<\/span><\/td>\nHi\u1ec7n \u0111\u1ea1i, t\u1ef1 \u0111\u1ed9ng<\/span><\/td>\n<\/tr>\n
    \u0110\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u CRM<\/b><\/td>\nNh\u1eadp tay l\u1ea1i sau s\u1ef1 ki\u1ec7n<\/span><\/td>\nT\u1ef1 \u0111\u1ed9ng 100% real-time<\/span><\/td>\nT\u1ef1 \u0111\u1ed9ng 100% real-time<\/span><\/td>\n<\/tr>\n
    Nhu c\u1ea7u nh\u00e2n s\u1ef1 s\u1ea3nh<\/b><\/td>\nR\u1ea5t cao<\/span><\/td>\nGi\u1ea3m 60% \u2013 70%<\/span><\/td>\nGi\u1ea3m t\u1ed1i \u0111a nh\u00e2n s\u1ef1<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \"\u1ea2nh
    \u1ea2nh 2: B\u1ea3ng So S\u00e1nh C\u00e1c H\u00ecnh Th\u1ee9c Check-in Kh\u00e1ch H\u00e0ng B\u1ea5t \u0110\u1ed9ng S\u1ea3n<\/figcaption><\/figure>\n

    4. L\u1ee3i \u00cdch Then Ch\u1ed1t Khi Chu\u1ea9n H\u00f3a Kh\u00e2u \u0110\u00f3n Ti\u1ebfp B\u0110S<\/b><\/h2>\n
      \n
    • N\u00e2ng t\u1ea7m uy t\u00edn ch\u1ee7 \u0111\u1ea7u t\u01b0:<\/b> \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u00f3n ti\u1ebfp kh\u1eb3ng \u0111\u1ecbnh ti\u1ec1m l\u1ef1c v\u00e0 s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ee7a doanh nghi\u1ec7p.<\/span><\/li>\n
    • Gia t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t c\u1ecdc:<\/b> Sales ch\u1ee7 \u0111\u1ed9ng ti\u1ebfp c\u1eadn kh\u00e1ch \u0111\u00fang th\u1eddi \u0111i\u1ec3m, n\u1eafm b\u1eaft t\u00e2m l\u00fd \u0111\u1ec3 t\u01b0 v\u1ea5n b\u1ea3ng h\u00e0ng hi\u1ec7u qu\u1ea3.<\/span><\/li>\n
    • T\u00e1i khai th\u00e1c Data ch\u00ednh x\u00e1c:<\/b> D\u1eef li\u1ec7u sau s\u1ef1 ki\u1ec7n ph\u00e2n \u0111\u1ecbnh r\u00f5 nh\u00f3m \u0111\u00e3 tham d\u1ef1 v\u00e0 nh\u00f3m v\u1eafng m\u1eb7t \u0111\u1ec3 tri\u1ec3n khai chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c (Remarketing) ph\u00f9 h\u1ee3p.<\/span><\/li>\n<\/ul>\n

      5. Ti\u00eau Chu\u1ea9n L\u1ef1a Ch\u1ecdn Ph\u1ea7n M\u1ec1m Check-in Kh\u00e1ch H\u00e0ng B\u1ea5t \u0110\u1ed9ng S\u1ea3n<\/b><\/h2>\n

      \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ki\u1ec7n di\u1ec5n ra m\u01b0\u1ee3t m\u00e0, gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m c\u1ea7n \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n k\u1ef9 thu\u1eadt sau:<\/span><\/p>\n

        \n
      • Kh\u1ea3 n\u0103ng ch\u1ecbu t\u1ea3i cao:<\/b> X\u1eed l\u00fd h\u00e0ng ngh\u00ecn l\u01b0\u1ee3t truy c\u1eadp \u0111\u1ed3ng th\u1eddi kh\u00f4ng g\u00e2y gi\u1eadt lag.<\/span><\/li>\n
      • T\u00ednh n\u0103ng Offline Mode:<\/b> V\u1eabn qu\u00e9t \u0111\u01b0\u1ee3c m\u00e3 QR v\u00e0 l\u01b0u tr\u1eef d\u1eef li\u1ec7u ngay c\u1ea3 khi m\u1ea5t k\u1ebft n\u1ed1i Internet t\u1ea1i s\u1ea3nh s\u1ef1 ki\u1ec7n.<\/span><\/li>\n
      • B\u1ea3o m\u1eadt d\u1eef li\u1ec7u cao c\u1ea5p:<\/b> Cam k\u1ebft b\u1ea3o v\u1ec7 tuy\u1ec7t \u0111\u1ed1i danh t\u00ednh v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng B\u0110S.<\/span><\/li>\n<\/ul>\n

        \u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0o quy tr\u00ecnh <\/span>check-in kh\u00e1ch h\u00e0ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b> l\u00e0 b\u01b0\u1edbc \u0111i chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn h\u00e0nh, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi tham d\u1ef1 v\u00e0 t\u1ea1o \u0111\u00e0 b\u1ee9t ph\u00e1 doanh s\u1ed1 cho m\u1ed7i \u0111\u1ee3t m\u1edf b\u00e1n.<\/span><\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        Trong c\u00e1c s\u1ef1 ki\u1ec7n m\u1edf b\u00e1n, ra m\u1eaft d\u1ef1 \u00e1n hay tri \u00e2n, c\u00f4ng t\u00e1c check-in kh\u00e1ch h\u00e0ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n ch\u00ednh l\u00e0 “\u0111i\u1ec3m ch\u1ea1m” \u0111\u1ea7u ti\u00ean quy\u1ebft… <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-38733","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/38733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=38733"}],"version-history":[{"count":2,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/38733\/revisions"}],"predecessor-version":[{"id":38737,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/38733\/revisions\/38737"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=38733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=38733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=38733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}