{"id":39017,"date":"2026-09-08T20:48:23","date_gmt":"2026-09-08T13:48:23","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=39017"},"modified":"2026-09-08T20:48:35","modified_gmt":"2026-09-08T13:48:35","slug":"ky-nang-salephone-bat-dong-san","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/ky-nang-salephone-bat-dong-san","title":{"rendered":"K\u1ef9 N\u0103ng Salephone B\u1ea5t \u0110\u1ed9ng S\u1ea3n: Top 8 M\u1eb9o \u0110\u1ec9nh Cao & K\u1ecbch B\u1ea3n Ch\u1ed1t H\u1eb9n Th\u00e0nh C\u00f4ng"},"content":{"rendered":"

Trong ng\u00e0nh m\u00f4i gi\u1edbi nh\u00e0 \u0111\u1ea5t, <\/span>k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b> (g\u1ecdi \u0111i\u1ec7n t\u01b0 v\u1ea5n\/telesale) ch\u00ednh l\u00e0 “v\u0169 kh\u00ed” ti\u00ean phong gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn h\u00e0ng tr\u0103m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1ed7i ng\u00e0y. Tuy nhi\u00ean, h\u01a1n 80% m\u00f4i gi\u1edbi m\u1edbi b\u01b0\u1edbc v\u00e0o ngh\u1ec1 g\u1eb7p ph\u1ea3i t\u00ecnh tr\u1ea1ng b\u1ecb kh\u00e1ch d\u1eadp m\u00e1y ngay trong 5 gi\u00e2y \u0111\u1ea7u ti\u00ean ho\u1eb7c li\u00ean t\u1ee5c b\u1ecb t\u1eeb ch\u1ed1i v\u1edbi c\u00e2u n\u00f3i quen thu\u1ed9c: <\/span>“Anh\/ch\u1ecb kh\u00f4ng c\u00f3 nhu c\u1ea7u”<\/span><\/i>.<\/span><\/p>\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 bi\u1ebfn m\u1ed9t cu\u1ed9c g\u1ecdi l\u1ea1nh (Cold Call) th\u00e0nh m\u1ed9t cu\u1ed9c h\u1eb9n t\u01b0 v\u1ea5n tr\u1ef1c ti\u1ebfp ch\u1ea5t l\u01b0\u1ee3ng? B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p cho b\u1ea1n b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 <\/span>k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n th\u1ef1c chi\u1ebfn<\/b>, quy tr\u00ecnh chu\u1ea9n 5 b\u01b0\u1edbc v\u00e0 b\u1ed9 k\u1ecbch b\u1ea3n g\u1ecdi \u0111i\u1ec7n ch\u1ed1t h\u1eb9n th\u00e0nh c\u00f4ng d\u00e0nh cho m\u1ecdi ph\u00e2n kh\u00fac.<\/span><\/p>\n

1. B\u1ea3n Ch\u1ea5t C\u1ee7a Salephone B\u1ea5t \u0110\u1ed9ng S\u1ea3n (B\u0110S)<\/b><\/h2>\n

\u0110\u1ec3 salephone hi\u1ec7u qu\u1ea3, tr\u01b0\u1edbc h\u1ebft b\u1ea1n c\u1ea7n thay \u0111\u1ed5i t\u01b0 duy v\u1ec1 b\u1ea3n ch\u1ea5t c\u1ee7a c\u00f4ng vi\u1ec7c n\u00e0y.<\/span><\/p>\n

Salephone B\u0110S kh\u00e1c g\u00ec so v\u1edbi Telesale th\u00f4ng th\u01b0\u1eddng?<\/b><\/h3>\n

B\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 t\u00e0i s\u1ea3n c\u00f3 gi\u00e1 tr\u1ecb c\u1ef1c k\u1ef3 l\u1edbn (t\u1eeb v\u00e0i t\u1ef7 \u0111\u1ebfn h\u00e0ng tr\u0103m t\u1ef7 \u0111\u1ed3ng). Kh\u00e1ch h\u00e0ng kh\u00f4ng bao gi\u1edd ra quy\u1ebft \u0111\u1ecbnh mua m\u1ed9t c\u0103n nh\u00e0 hay m\u1ed9t l\u00f4 \u0111\u1ea5t ch\u1ec9 qua m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i 3 ph\u00fat. Do \u0111\u00f3, salephone B\u0110S \u0111\u00f2i h\u1ecfi s\u1ef1 tinh t\u1ebf, \u0111\u1ed9 tin c\u1eady v\u00e0 k\u1ef9 n\u0103ng x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 c\u1ef1c k\u1ef3 cao.<\/span><\/p>\n

M\u1ee5c ti\u00eau s\u1ed1 1 c\u1ee7a cu\u1ed9c g\u1ecdi Salephone B\u0110S<\/b><\/h3>\n

M\u1ee5c ti\u00eau duy nh\u1ea5t c\u1ee7a cu\u1ed9c g\u1ecdi salephone <\/span>KH\u00d4NG PH\u1ea2I L\u00c0 B\u00c1N H\u00c0NG<\/b>, m\u00e0 l\u00e0 <\/span>CH\u1ed0T C\u1ee6A H\u1eb8N<\/b> (G\u1eb7p tr\u1ef1c ti\u1ebfp, \u0111i xem d\u1ef1 \u00e1n, ho\u1eb7c t\u1ed1i thi\u1ec3u l\u00e0 k\u1ebft n\u1ed1i Zalo \u0111\u1ec3 g\u1eedi t\u00e0i li\u1ec7u). M\u00f4i gi\u1edbi th\u1ea5t b\u1ea1i th\u01b0\u1eddng c\u1ed1 g\u1eafng nh\u1ed3i nh\u00e9t qu\u00e1 nhi\u1ec1u th\u00f4ng tin d\u1ef1 \u00e1n, v\u1ecb tr\u00ed, b\u1ea3ng gi\u00e1 ngay trong cu\u1ed9c g\u1ecdi \u0111\u1ea7u ti\u00ean khi\u1ebfn kh\u00e1ch h\u00e0ng b\u1ecb “b\u1ed9i th\u1ef1c” v\u00e0 \u0111\u1ec1 ph\u00f2ng.<\/span><\/p>\n

\"\u1ea2nh
\u1ea2nh 1: b\u1ea3n ch\u1ea5t c\u1ee7a salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/figcaption><\/figure>\n

T\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i k\u1ef3 v\u1ecdng trong ng\u00e0nh<\/b><\/h3>\n

H\u00e3y chu\u1ea9n b\u1ecb t\u00e2m l\u00fd v\u1edbi quy lu\u1eadt con s\u1ed1:<\/span><\/p>\n

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  • 100 cu\u1ed9c g\u1ecdi<\/b> \u00a0<\/span>10 – 15 kh\u00e1ch nghe m\u00e1y<\/b>\u00a0<\/span>2 – 3 kh\u00e1ch quan t\u00e2m<\/b>\u00a0<\/span>1 cu\u1ed9c h\u1eb9n\/k\u1ebft n\u1ed1i Zalo s\u00e2u<\/b>.<\/span>
    \n<\/span>Hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ef7 l\u1ec7 n\u00e0y s\u1ebd gi\u00fap b\u1ea1n gi\u1eef v\u1eefng n\u0103ng l\u01b0\u1ee3ng v\u00e0 kh\u00f4ng b\u1ecb n\u1ea3n l\u00f2ng tr\u01b0\u1edbc nh\u1eefng l\u1eddi t\u1eeb ch\u1ed1i.<\/span><\/li>\n<\/ul>\n

    2. Top 8 K\u1ef9 N\u0103ng Salephone B\u1ea5t \u0110\u1ed9ng S\u1ea3n \u0110\u1ec9nh Cao D\u00e0nh Cho M\u00f4i Gi\u1edbi<\/b><\/h2>\n

    To\u00e0n b\u1ed9 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa m\u1ed9t m\u00f4i gi\u1edbi nghi\u1ec7p d\u01b0 v\u00e0 m\u1ed9t “Top Sales” n\u1eb1m \u1edf 8 k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\n

    2.1. K\u1ef9 n\u0103ng chu\u1ea9n b\u1ecb tr\u01b0\u1edbc khi nh\u1ea5c m\u00e1y (Pre-call Preparation)<\/b><\/h3>\n

    Chu\u1ea9n b\u1ecb l\u00e0 ch\u00eca kh\u00f3a c\u1ee7a 50% s\u1ef1 th\u00e0nh c\u00f4ng. Tr\u01b0\u1edbc khi b\u1ea5m s\u1ed1 g\u1ecdi:<\/span><\/p>\n

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    • Thu\u1ed9c l\u00f2ng s\u1ea3n ph\u1ea9m:<\/b> B\u1ea1n ph\u1ea3i n\u1eafm r\u00f5 v\u1ecb tr\u00ed, ph\u00e1p l\u00fd, ch\u00ednh s\u00e1ch thanh to\u00e1n, ti\u1ebfn \u0111\u1ed9, v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 <\/span>USP (Unique Selling Proposition)<\/b> – \u0111i\u1ec3m v\u01b0\u1ee3t tr\u1ed9i c\u1ee7a d\u1ef1 \u00e1n so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 l\u00e2n c\u1eadn.<\/span><\/li>\n
    • Ph\u00e2n lo\u1ea1i Data kh\u00e1ch h\u00e0ng:<\/b>\n
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      • Data n\u00f3ng:<\/span><\/i> Kh\u00e1ch \u0111\u1ec3 l\u1ea1i th\u00f4ng tin t\u01b0 v\u1ea5n (c\u1ea7n g\u1ecdi ngay trong 5-15 ph\u00fat).<\/span><\/li>\n
      • Data \u1ea5m:<\/span><\/i> Kh\u00e1ch t\u1eebng quan t\u00e2m B\u0110S c\u00f9ng ph\u00e2n kh\u00fac ho\u1eb7c khu v\u1ef1c.<\/span><\/li>\n
      • Data l\u1ea1nh:<\/span><\/i> Danh s\u00e1ch s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ph\u00e2n theo khu v\u1ef1c\/m\u1ee9c thu nh\u1eadp (c\u1ea7n k\u1ecbch b\u1ea3n ti\u1ebfp c\u1eadn ng\u1eafn g\u1ecdn, th\u0103m d\u00f2).<\/span><\/li>\n<\/ul>\n<\/li>\n
      • Chu\u1ea9n b\u1ecb c\u00f4ng c\u1ee5:<\/b> S\u1ed5 tay ghi ch\u00e9p, k\u1ecbch b\u1ea3n tr\u01b0\u1edbc m\u1eb7t, Zalo s\u1eb5n s\u00e0ng k\u1ebft n\u1ed1i.<\/span><\/li>\n<\/ul>\n
        \"\u1ea2nh
        \u1ea2nh 2: top 8 k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u1ec9nh cao d\u00e0nh cho m\u00f4i gi\u1edbi<\/figcaption><\/figure>\n

        2.2. K\u1ef9 n\u0103ng g\u00e2y \u1ea5n t\u01b0\u1ee3ng trong 10 gi\u00e2y \u0111\u1ea7u ti\u00ean (The Hook)<\/b><\/h3>\n

        10 gi\u00e2y \u0111\u1ea7u quy\u1ebft \u0111\u1ecbnh kh\u00e1ch h\u00e0ng s\u1ebd nghe ti\u1ebfp hay d\u1eadp m\u00e1y.<\/span><\/p>\n

          \n
        • Tr\u00e1nh l\u1eddi ch\u00e0o r\u1eadp khu\u00f4n:<\/b> “Em ch\u00e0o anh A, em \u1edf c\u00f4ng ty B chuy\u00ean b\u00e1n d\u1ef1 \u00e1n C…”<\/span><\/i> $\\rightarrow$ Kh\u00e1ch s\u1ebd d\u1eadp m\u00e1y ngay v\u00ec bi\u1ebft l\u00e0 qu\u1ea3ng c\u00e1o.<\/span><\/li>\n
        • K\u1ef9 thu\u1eadt \u0111i th\u1eb3ng v\u00e0o gi\u00e1 tr\u1ecb ho\u1eb7c s\u1ef1 quen thu\u1ed9c:<\/b> “Alo anh Nam \u1ea1, em b\u00ean d\u1ef1 \u00e1n [T\u00ean d\u1ef1 \u00e1n], em th\u1ea5y tu\u1ea7n tr\u01b0\u1edbc anh c\u00f3 quan t\u00e2m t\u00ecm hi\u1ec3u c\u0103n 2 ph\u00f2ng ng\u1ee7 khu v\u1ef1c Nam S\u00e0i G\u00f2n \u0111\u00fang kh\u00f4ng \u1ea1?”<\/span><\/i> ho\u1eb7c <\/span>“Alo ch\u1ecb Lan, em g\u1ecdi h\u1ed7 tr\u1ee3 ch\u1ecb c\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u 8% m\u1edbi nh\u1ea5t c\u1ee7a d\u1ef1 \u00e1n X…”<\/span><\/i><\/li>\n<\/ul>\n

          2.3. K\u1ef9 n\u0103ng l\u00e0m ch\u1ee7 gi\u1ecdng n\u00f3i & N\u0103ng l\u01b0\u1ee3ng (Vocal Dynamics)<\/b><\/h3>\n

          Qua \u0111i\u1ec7n tho\u1ea1i, kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ea5y m\u1eb7t b\u1ea1n, h\u1ecd ch\u1ec9 \u0111\u00e1nh gi\u00e1 \u0111\u1ed9 uy t\u00edn qua <\/span>Gi\u1ecdng n\u00f3i<\/b>:<\/span><\/p>\n

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          • T\u1ed1c \u0111\u1ed9 & T\u00f4ng gi\u1ecdng:<\/b> M\u1edf \u0111\u1ea7u v\u1edbi t\u00f4ng gi\u1ecdng \u1ea5m \u00e1p, r\u00f5 r\u00e0ng, t\u1ed1c \u0111\u1ed9 v\u1eeba ph\u1ea3i. Tr\u00e1nh n\u00f3i qu\u00e1 nhanh nh\u01b0 h\u1ecdc thu\u1ed9c l\u00f2ng ho\u1eb7c n\u00f3i qu\u00e1 th\u00e0o th\u00e0o thi\u1ebfu t\u1ef1 tin.<\/span><\/li>\n
          • Nguy\u00ean t\u1eafc “C\u01b0\u1eddi qua \u0111i\u1ec7n tho\u1ea1i”:<\/b> H\u00e3y m\u1ec9m c\u01b0\u1eddi khi n\u00f3i chuy\u1ec7n. Nh\u1ecbp c\u01a1 m\u1eb7t thay \u0111\u1ed5i s\u1ebd gi\u00fap gi\u1ecdng n\u00f3i c\u1ee7a b\u1ea1n tr\u1edf n\u00ean th\u00e2n thi\u1ec7n, c\u00f3 n\u0103ng l\u01b0\u1ee3ng v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng h\u01a1n.<\/span><\/li>\n<\/ul>\n

            2.4. K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi m\u1edf & L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/b><\/h3>\n

            \u00c1p d\u1ee5ng <\/span>quy t\u1eafc 80\/20<\/b>: M\u00f4i gi\u1edbi ch\u1ec9 n\u00ean n\u00f3i 20% th\u1eddi l\u01b0\u1ee3ng (\u0111\u1eb7t c\u00e2u h\u1ecfi, d\u1eabn d\u1eaft) v\u00e0 d\u00e0nh 80% th\u1eddi gian \u0111\u1ec3 <\/span>l\u1eafng nghe kh\u00e1ch h\u00e0ng<\/b>.<\/span><\/p>\n

              \n
            • Tr\u00e1nh c\u00e2u h\u1ecfi \u0111\u00f3ng (C\u00f3\/Kh\u00f4ng): <\/span>“Anh c\u00f3 mu\u1ed1n mua nh\u00e0 kh\u00f4ng \u1ea1?”<\/span><\/i><\/li>\n
            • S\u1eed d\u1ee5ng c\u00e2u h\u1ecfi m\u1edf: <\/span>“Anh\/ch\u1ecb \u0111ang \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 t\u00edch s\u1ea3n hay t\u00ecm kh\u00f4ng gian s\u1ed1ng cho gia \u0111\u00ecnh \u1ea1?”<\/span><\/i>, <\/span>“Khu v\u1ef1c n\u00e0o \u0111ang l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a anh\/ch\u1ecb th\u1eddi \u0111i\u1ec3m n\u00e0y?”<\/span><\/i><\/li>\n<\/ul>\n

              2.5. K\u1ef9 n\u0103ng \u0111\u1ecdc v\u1ecb t\u00e2m l\u00fd & Ch\u00e2n dung kh\u00e1ch h\u00e0ng<\/b><\/h3>\n

              Ch\u1ec9 sau 2-3 c\u00e2u trao \u0111\u1ed5i, b\u1ea1n ph\u1ea3i nhanh ch\u00f3ng x\u1ebfp kh\u00e1ch h\u00e0ng v\u00e0o nh\u00f3m ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh th\u00f4ng \u0111i\u1ec7p:<\/span><\/p>\n

                \n
              • Kh\u00e1ch \u0111\u1ea7u t\u01b0 l\u01b0\u1edbt s\u00f3ng\/d\u00f2ng ti\u1ec1n:<\/b> Quan t\u00e2m \u0111\u1ebfn <\/span>L\u1ee3i nhu\u1eadn, Kh\u1ea3 n\u0103ng thanh kho\u1ea3n, \u0110\u00f2n b\u1ea9y t\u00e0i ch\u00ednh, Ch\u00ednh s\u00e1ch \u00e2n h\u1ea1n g\u1ed1c l\u00e3i<\/span><\/i>.<\/span><\/li>\n
              • Kh\u00e1ch mua \u1edf th\u1ef1c:<\/b> Quan t\u00e2m \u0111\u1ebfn <\/span>Ti\u1ec7n \u00edch n\u1ed9i khu, Tr\u01b0\u1eddng h\u1ecdc, An ninh, Ph\u00e1p l\u00fd, B\u00e0n giao khi n\u00e0o<\/span><\/i>.<\/span><\/li>\n
              • Kh\u00e1ch t\u00edch s\u1ea3n (Gi\u1edbi nh\u00e0 gi\u00e0u):<\/b> Quan t\u00e2m \u0111\u1ebfn <\/span>V\u1ecb tr\u00ed \u0111\u1ed9c b\u1ea3n, Th\u01b0\u01a1ng hi\u1ec7u ch\u1ee7 \u0111\u1ea7u t\u01b0, Gi\u00e1 tr\u1ecb kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf<\/span><\/i>.<\/span><\/li>\n<\/ul>\n

                2.6. K\u1ef9 n\u0103ng x\u1eed l\u00fd t\u1eeb ch\u1ed1i (Objection Handling) khi Salephone<\/b><\/h3>\n

                Khi kh\u00e1ch t\u1eeb ch\u1ed1i, \u0111\u00f3 m\u1edbi l\u00e0 l\u00fac cu\u1ed9c b\u00e1n h\u00e0ng th\u1ef1c s\u1ef1 b\u1eaft \u0111\u1ea7u.<\/span><\/p>\n

                  \n
                • Nguy\u00ean t\u1eafc v\u00e0ng:<\/b> \u0110\u1ed3ng c\u1ea3m $\\rightarrow$ C\u00f4 l\u1eadp v\u1ea5n \u0111\u1ec1 $\\rightarrow$ \u0110\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ea3o ng\u01b0\u1ee3c t\u00ecnh th\u1ebf.<\/span><\/li>\n
                • X\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng kinh \u0111i\u1ec3n:<\/b>\n
                    \n
                  • Kh\u00e1ch n\u00f3i: <\/b>“Anh b\u1eadn l\u1eafm!”<\/i><\/b> $\\rightarrow$ <\/span>“Em hi\u1ec3u anh \u0111ang r\u1ea5t b\u1eadn. Em ch\u1ec9 xin 30 gi\u00e2y c\u1eadp nh\u1eadt \u0111\u00fang 1 th\u00f4ng tin quan tr\u1ecdng v\u1ec1 b\u1ea3ng gi\u00e1 m\u1edbi, ho\u1eb7c em g\u1eedi qua Zalo \u0111\u1ec3 anh xem l\u00fac r\u1ea3nh nh\u00e9?”<\/span><\/i><\/li>\n
                  • Kh\u00e1ch n\u00f3i: <\/b>“G\u1eedi Zalo cho anh xem tr\u01b0\u1edbc”<\/i><\/b> $\\rightarrow$ <\/span>“V\u00e2ng ch\u1eafc ch\u1eafn r\u1ed3i \u1ea1. \u0110\u1ec3 em g\u1eedi \u0111\u00fang c\u0103n ph\u00f9 h\u1ee3p nh\u1ea5t, anh\/ch\u1ecb \u0111ang quan t\u00e2m c\u0103n 1PN hay 2PN \u0111\u1ec3 em l\u1ecdc file g\u1eedi anh?”<\/span><\/i><\/li>\n
                  • Kh\u00e1ch n\u00f3i: <\/b>“Gi\u00e1 \u0111\u1eaft qu\u00e1”<\/i><\/b> $\\rightarrow$ <\/span>“Em \u0111\u1ed3ng \u00fd gi\u00e1 giai \u0111o\u1ea1n n\u00e0y cao h\u01a1n khu v\u1ef1c xung quanh, nh\u01b0ng l\u00fd do l\u00e0 v\u00ec d\u1ef1 \u00e1n b\u00e0n giao \u0111\u1ea7y \u0111\u1ee7 n\u1ed9i th\u1ea5t cao c\u1ea5p v\u00e0 c\u00f3 ch\u00ednh s\u00e1ch thanh to\u00e1n 1%\/th\u00e1ng. Anh\/ch\u1ecb \u0111\u00e3 xem qua l\u1ecbch thanh to\u00e1n n\u00e0y ch\u01b0a \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                    2.7. K\u1ef9 n\u0103ng ch\u1ed1t cu\u1ed9c h\u1eb9n (Closing the Appointment)<\/b><\/h3>\n

                    Kh\u00f4ng h\u1ecfi c\u00e2u h\u1ecfi y\u1ebfu \u1edbt: <\/span>“Khi n\u00e0o anh r\u1ea3nh em g\u1eb7p \u1ea1?”<\/span><\/i>. H\u00e3y s\u1eed d\u1ee5ng <\/span>K\u1ef9 thu\u1eadt l\u1ef1a ch\u1ecdn 2 ch\u1ecdn 1 (Alternative Close)<\/b>:<\/span><\/p>\n

                      \n
                    • “Chi\u1ec1u T5 t\u1ea7m 3h hay s\u00e1ng T7 t\u1ea7m 9h30 th\u00ec ti\u1ec7n cho anh Nam gh\u00e9 qua xem c\u0103n m\u1eabu h\u01a1n \u1ea1?”<\/span><\/i><\/li>\n
                    • “Em mang cu\u1ed1n Saleskit v\u00e0 b\u1ea3ng t\u00ednh d\u00f2ng ti\u1ec1n qua v\u0103n ph\u00f2ng anh \u1edf Q1 hay em h\u1eb9n anh ly c\u00e0 ph\u00ea g\u1ea7n nh\u00e0 \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

                      2.8. K\u1ef9 n\u0103ng ch\u0103m s\u00f3c & Chuy\u1ec3n \u0111\u1ed5i qua Zalo\/Email<\/b><\/h3>\n

                      Ngay sau khi cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac (d\u00f9 kh\u00e1ch \u0111\u1ed3ng \u00fd h\u1eb9n hay ch\u1ec9 \u0111\u1ed3ng \u00fd nh\u1eadn th\u00f4ng tin):<\/span><\/p>\n

                        \n
                      • K\u1ebft b\u1ea1n Zalo ngay l\u1eadp t\u1ee9c v\u1edbi l\u1eddi nh\u1eafn l\u1ecbch s\u1ef1: <\/span>“Em [T\u00ean] v\u1eeba g\u1ecdi h\u1ed7 tr\u1ee3 anh Nam d\u1ef1 \u00e1n X \u0111\u00e2y \u1ea1.”<\/span><\/i><\/li>\n
                      • G\u1eedi ng\u1eafn g\u1ecdn 3 m\u1ee5c ch\u00ednh: <\/span>H\u00ecnh \u1ea3nh th\u1ef1c t\u1ebf\/Ph\u1ed1i c\u1ea3nh – L\u1ecbch thanh to\u00e1n – V\u1ecb tr\u00ed Google Maps<\/b>. Kh\u00f4ng g\u1eedi h\u00e0ng ch\u1ee5c file \u0111\u00e8 \u0111\u00e8 n\u00e9n l\u00e0m tr\u00f4i tin nh\u1eafn.<\/span><\/li>\n<\/ul>\n

                        3. Quy Tr\u00ecnh 5 B\u01b0\u1edbc G\u1ecdi Salephone B\u0110S Chuy\u00ean Nghi\u1ec7p<\/b><\/h2>\n

                        \u0110\u1ec3 r\u00e8n luy\u1ec7n <\/span>k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b> th\u00e0nh th\u1ee5c, b\u1ea1n c\u1ea7n \u00e1p d\u1ee5ng quy tr\u00ecnh chu\u1ea9n h\u00f3a g\u1ed3m 5 b\u01b0\u1edbc sau:<\/span><\/p>\n\n\n\n\n\n\n\n\n
                        B\u01b0\u1edbc<\/b><\/td>\nT\u00ean b\u01b0\u1edbc<\/b><\/td>\nN\u1ed9i dung & M\u1ee5c ti\u00eau h\u00e0nh \u0111\u1ed9ng<\/b><\/td>\n<\/tr>\n
                        B\u01b0\u1edbc 1<\/b><\/td>\nL\u1eddi ch\u00e0o & \u0110\u1ecbnh v\u1ecb<\/span><\/td>\nL\u1eddi ch\u00e0o ng\u1eafn g\u1ecdn, x\u01b0ng danh chuy\u00ean nghi\u1ec7p, x\u00e1c nh\u1eadn \u0111\u00fang t\u00ean kh\u00e1ch h\u00e0ng.<\/span><\/td>\n<\/tr>\n
                        B\u01b0\u1edbc 2<\/b><\/td>\nT\u1ea1o \u0111i\u1ec3m nh\u1ea5n (Hook)<\/span><\/td>\n\u0110\u01b0a ra th\u00f4ng tin gi\u00e1 tr\u1ecb nh\u1ea5t (Gi\u1ea3m gi\u00e1, C\u0103n \u0111\u1eb9p ngo\u1ea1i giao, S\u1ef1 ki\u1ec7n \u0111\u1eb7c bi\u1ec7t) trong 15s.<\/span><\/td>\n<\/tr>\n
                        B\u01b0\u1edbc 3<\/b><\/td>\n\u0110\u1eb7t c\u00e2u h\u1ecfi khai th\u00e1c<\/span><\/td>\n\u0110\u1eb7t 2 – 3 c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 l\u00e0m r\u00f5 nhu c\u1ea7u, ng\u00e2n s\u00e1ch v\u00e0 th\u1eddi \u0111i\u1ec3m mua c\u1ee7a kh\u00e1ch.<\/span><\/td>\n<\/tr>\n
                        B\u01b0\u1edbc 4<\/b><\/td>\nX\u1eed l\u00fd t\u1eeb ch\u1ed1i<\/span><\/td>\nL\u1eafng nghe, \u0111\u1ed3ng c\u1ea3m v\u00e0 th\u00e1o g\u1ee1 r\u00e0o c\u1ea3n t\u00e2m l\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/td>\n<\/tr>\n
                        B\u01b0\u1edbc 5<\/b><\/td>\nCh\u1ed1t h\u1eb9n \/ Xin Zalo<\/span><\/td>\nCh\u1ed1t th\u1eddi gian\/\u0111\u1ecba \u0111i\u1ec3m g\u1eb7p m\u1eb7t c\u1ee5 th\u1ec3 ho\u1eb7c cam k\u1ebft th\u1eddi gian g\u1eedi t\u00e0i li\u1ec7u qua Zalo.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
                        \"\u1ea2nh
                        \u1ea2nh 3: quy tr\u00ecnh 5 b\u01b0\u1edbc g\u1ecdi salephone b\u0111s chuy\u00ean nghi\u1ec7p<\/figcaption><\/figure>\n

                        4. M\u1eabu K\u1ecbch B\u1ea3n Salephone B\u0110S Th\u1ef1c Chi\u1ebfn Theo Ph\u00e2n Kh\u00fac<\/b><\/h2>\n

                        4.1. K\u1ecbch b\u1ea3n Salephone D\u1ef1 \u00e1n C\u0103n h\u1ed9 Chung c\u01b0 (Nhu c\u1ea7u \u1edf & \u0110\u1ea7u t\u01b0)<\/b><\/h3>\n
                          \n
                        • Telesale:<\/b> “Alo anh Tu\u1ea5n \u1ea1! Em l\u00e0 Ho\u00e0ng b\u00ean ban kinh doanh d\u1ef1 \u00e1n C\u0103n h\u1ed9 [T\u00ean D\u1ef1 \u00c1n] \u1edf Nam T\u1eeb Li\u00eam \u0111\u00e2y \u1ea1.”<\/span><\/i><\/li>\n
                        • Kh\u00e1ch h\u00e0ng:<\/b> “C\u00f3 vi\u1ec7c g\u00ec th\u1ebf em? Anh \u0111ang b\u1eadn.”<\/span><\/i><\/li>\n
                        • Telesale:<\/b> “D\u1ea1 em bi\u1ebft anh b\u1eadn n\u00ean em xin ng\u1eafn g\u1ecdn 30 gi\u00e2y th\u00f4i \u1ea1. Tu\u1ea7n n\u00e0y C\u0110T b\u00ean em v\u1eeba ra m\u1eaft qu\u1ef9 c\u0103n 2PN g\u00f3c ban c\u00f4ng \u0110\u00f4ng Nam c\u1ef1c \u0111\u1eb9p, chi\u1ebft kh\u1ea5u th\u1eb3ng 9% cho \u0111\u1ee3t 1. Em th\u1ea5y khu v\u1ef1c n\u00e0y r\u1ea5t h\u1ee3p cho gia \u0111\u00ecnh di chuy\u1ec3n v\u00e0o trung t\u00e2m, n\u00ean em g\u1ecdi b\u00e1o anh Tu\u1ea5n tham kh\u1ea3o ngay.”<\/span><\/i><\/li>\n
                        • Kh\u00e1ch h\u00e0ng:<\/b> “Gi\u00e1 c\u1ea3 th\u1ebf n\u00e0o em? G\u1eedi Zalo cho anh \u0111i.”<\/span><\/i><\/li>\n
                        • Telesale:<\/b> “D\u1ea1 gi\u00e1 \u0111\u1ee3t n\u00e0y ch\u1ec9 t\u1eeb 2.8 t\u1ef7\/c\u0103n, thanh to\u00e1n tr\u01b0\u1edbc 30% l\u00e0 nh\u1eadn nh\u00e0. Em s\u1ebd g\u1eedi ngay s\u01a1 \u0111\u1ed3 m\u1eb7t b\u1eb1ng v\u00e0 b\u1ea3ng gi\u00e1 c\u0103n g\u00f3c qua Zalo s\u1ed1 n\u00e0y c\u1ee7a anh nh\u00e9. M\u00e0 anh Tu\u1ea5n \u0111ang t\u00ecm c\u0103n mua \u1edf ngay hay d\u1ef1 ki\u1ebfn \u0111\u1ea7u t\u01b0 cho thu\u00ea v\u1eady \u1ea1?”<\/span><\/i><\/li>\n
                        • Kh\u00e1ch h\u00e0ng:<\/b> “Anh mua cho con sau n\u00e0y \u1edf.”<\/span><\/i><\/li>\n
                        • Telesale:<\/b> “Th\u1ebf th\u00ec c\u0103n g\u00f3c 2PN n\u00e0y c\u1ef1c k\u1ef3 chu\u1ea9n lu\u00f4n anh. S\u00e1ng Th\u1ee9 7 n\u00e0y b\u00ean em c\u00f3 l\u1ec5 m\u1edf b\u00e1n v\u00e0 c\u00f3 xe \u0111\u01b0a \u0111\u00f3n xem nh\u00e0 m\u1eabu th\u1ef1c t\u1ebf, s\u00e1ng T7 t\u1ea7m 9h hay 10h em \u0111\u0103ng k\u00fd th\u1ebb VIP \u0111\u00f3n anh Tu\u1ea5n qua tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf nh\u00e9?”<\/span><\/i><\/li>\n<\/ul>\n

                          4.2. K\u1ecbch b\u1ea3n Salephone \u0110\u1ea5t n\u1ec1n \/ B\u0110S V\u00f9ng ven (\u0110\u1ea7u t\u01b0 sinh l\u1eddi)<\/b><\/h3>\n
                            \n
                          • Telesale:<\/b> “Alo ch\u1ecb Th\u1ea3o \u1ea1! Em l\u00e0 Minh, chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n B\u0110S khu v\u1ef1c Long Th\u00e0nh. Em g\u1ecdi h\u1ed7 tr\u1ee3 ch\u1ecb c\u1eadp nh\u1eadt th\u00f4ng tin h\u1ea1 t\u1ea7ng m\u1edbi nh\u1ea5t tu\u1ea7n n\u00e0y \u1ea1.”<\/span><\/i><\/li>\n
                          • Kh\u00e1ch h\u00e0ng:<\/b> “Ch\u1ecb kh\u00f4ng c\u00f3 nhu c\u1ea7u mua \u0111\u1ea5t em \u01a1i.”<\/span><\/i><\/li>\n
                          • Telesale:<\/b> “D\u1ea1 em hi\u1ec3u d\u1ea1o n\u00e0y ch\u1ecb nh\u1eadn nhi\u1ec1u cu\u1ed9c g\u1ecdi t\u01b0 v\u1ea5n. Tuy nhi\u00ean em kh\u00f4ng g\u1ecdi \u0111\u1ec3 m\u1eddi ch\u1ecb mua ngay, m\u00e0 tu\u1ea7n n\u00e0y tuy\u1ebfn \u0111\u01b0\u1eddng V\u00e0nh \u0110ai 3 v\u1eeba ch\u00ednh th\u1ee9c kh\u1edfi c\u00f4ng k\u1ebft n\u1ed1i th\u1eb3ng xu\u1ed1ng d\u1ef1 \u00e1n \u0111\u1ea5t n\u1ec1n s\u1ed5 \u0111\u1ecf b\u00ean em. Gi\u00e1 hi\u1ec7n t\u1ea1i ch\u1ec9 1.5 t\u1ef7\/n\u1ec1n. Ch\u1ecb Th\u1ea3o c\u00f3 \u0111ang quan t\u00e2m ph\u00e2n kh\u00fac \u0111\u1ea5t n\u1ec1n ven S\u00e0i G\u00f2n t\u1ea7m t\u00e0i ch\u00ednh n\u00e0y \u0111\u1ec3 t\u00edch s\u1ea3n kh\u00f4ng \u1ea1?”<\/span><\/i><\/li>\n
                          • Kh\u00e1ch h\u00e0ng:<\/b> “S\u1ed5 s\u00e1ch sao em? C\u00f3 an to\u00e0n kh\u00f4ng?”<\/span><\/i><\/li>\n
                          • Telesale:<\/b> “D\u1ea1 d\u1ef1 \u00e1n n\u00e0y \u0111\u00e3 c\u00f3 s\u1ed5 h\u1ed3ng t\u1eebng n\u1ec1n r\u1ed3i ch\u1ecb, c\u00f4ng ch\u1ee9ng sang t\u00ean trong ng\u00e0y lu\u00f4n \u1ea1. \u0110\u1ec3 ch\u1ecb d\u1ec5 h\u00ecnh dung, em xin ph\u00e9p g\u1eedi v\u1ecb tr\u00ed Google Map v\u00e0 h\u00ecnh ch\u1ee5p s\u1ed5 \u0111\u1ecf qua Zalo ch\u1ecb Th\u1ea3o nh\u00e9. Chi\u1ec1u nay t\u1ea7m 4h em g\u1eedi ch\u1ecb \u0111\u00e3 r\u1ea3nh xem ch\u01b0a \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

                            4.3. K\u1ecbch b\u1ea3n Salephone Bi\u1ec7t th\u1ef1 \/ B\u0110S Ngh\u1ec9 d\u01b0\u1ee1ng (Kh\u00e1ch h\u00e0ng VIP)<\/b><\/h3>\n
                              \n
                            • Telesale:<\/b> “Em ch\u00e0o anh \u0110\u1ee9c. Em l\u00e0 H\u00f9ng, c\u1ed1 v\u1ea5n \u0111\u1ea7u t\u01b0 B\u0110S cao c\u1ea5p c\u1ee7a [T\u00ean \u0110\u01a1n V\u1ecb]. Em g\u1ecdi h\u1ed7 tr\u1ee3 anh v\u1ec1 su\u1ea5t ngo\u1ea1i giao 1 c\u0103n Bi\u1ec7t th\u1ef1 bi\u1ec3n \u0111\u1ed9c b\u1ea3n t\u1ea1i Ph\u00fa Qu\u1ed1c \u1ea1.”<\/span><\/i><\/li>\n
                            • Kh\u00e1ch h\u00e0ng:<\/b> “M\u1ea5y d\u00f2ng n\u00e0y \u0111\u1eaft l\u1eafm em, anh ch\u01b0a c\u00f3 nhu c\u1ea7u.”<\/span><\/i><\/li>\n
                            • Telesale:<\/b> “D\u1ea1 v\u00e2ng th\u01b0a anh \u0110\u1ee9c, d\u00f2ng s\u1ea3n ph\u1ea9m n\u00e0y thi\u1ebft k\u1ebf ri\u00eang cho nh\u00f3m kh\u00e1ch h\u00e0ng th\u01b0\u1ee3ng l\u01b0u v\u1eeba ngh\u1ec9 d\u01b0\u1ee1ng v\u1eeba t\u1ed1i \u01b0u d\u00f2ng ti\u1ec1n. C\u0103n n\u00e0y C\u0110T cam k\u1ebft thu\u00ea l\u1ea1i 12%\/n\u0103m v\u00e0 t\u1eb7ng 15 \u0111\u00eam ngh\u1ec9 d\u01b0\u1ee1ng. Em bi\u1ebft anh \u0110\u1ee9c l\u00e0 nh\u00e0 \u0111\u1ea7u t\u01b0 r\u1ea5t s\u00e0nh s\u1ecfi, em xin ph\u00e9p g\u1eedi h\u1ed3 s\u01a1 b\u00e0i to\u00e1n d\u00f2ng ti\u1ec1n chi ti\u1ebft qua Zalo\/Email \u0111\u1ec3 anh tham kh\u1ea3o khi r\u1ea3nh \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

                              4.4. K\u1ecbch b\u1ea3n Salephone “H\u00e2m n\u00f3ng” Data ngu\u1ed9i \/ Kh\u00e1ch c\u0169<\/b><\/h3>\n
                                \n
                              • Telesale:<\/b> “Alo anh H\u00f9ng \u1ea1! Em Nam b\u00ean [T\u00ean D\u1ef1 \u00c1n] th\u00e1ng tr\u01b0\u1edbc c\u00f3 t\u01b0 v\u1ea5n c\u0103n h\u1ed9 cho anh \u0111\u00e2y \u1ea1. Anh H\u00f9ng d\u1ea1o n\u00e0y c\u00f4ng vi\u1ec7c t\u1ed1t ch\u1ee9 \u1ea1?”<\/span><\/i><\/li>\n
                              • Kh\u00e1ch h\u00e0ng:<\/b> “T\u1ed1t em. C\u0103n \u0111\u1ee3t tr\u01b0\u1edbc anh ch\u01b0a mua \u0111\u00e2u nh\u00e9.”<\/span><\/i><\/li>\n
                              • Telesale:<\/b> “D\u1ea1 em nh\u1edb ch\u1ee9 \u1ea1. H\u00f4m nay em g\u1ecdi b\u00e1o tin vui cho anh H\u00f9ng l\u00e0 C\u0110T v\u1eeba ra ch\u00ednh s\u00e1ch m\u1edbi: \u00c2n h\u1ea1n g\u1ed1c l\u00e3i t\u1edbi 24 th\u00e1ng (thay v\u00ec 12 th\u00e1ng nh\u01b0 th\u00e1ng tr\u01b0\u1edbc). T\u00ednh ra anh ch\u1ec9 c\u1ea7n b\u1ecf ra 500 tri\u1ec7u l\u00e0 s\u1edf h\u1eefu \u0111\u01b0\u1ee3c r\u1ed3i. Em g\u1eedi l\u1ea1i b\u1ea3ng t\u00ednh d\u00f2ng ti\u1ec1n m\u1edbi n\u00e0y qua Zalo \u0111\u1ec3 anh H\u00f9ng so s\u00e1nh v\u1edbi ph\u01b0\u01a1ng \u00e1n c\u0169 nh\u00e9?”<\/span><\/i><\/li>\n<\/ul>\n

                                5. 4 Sai L\u1ea7m “Ch\u1ebft Ng\u01b0\u1eddi” Khi Salephone B\u0110S Khi\u1ebfn Kh\u00e1ch D\u1eadp M\u00e1y Ngay<\/b><\/h2>\n

                                N\u1ebfu b\u1ea1n li\u00ean t\u1ee5c b\u1ecb d\u1eadp m\u00e1y, h\u00e3y ki\u1ec3m tra xem m\u00ecnh c\u00f3 \u0111ang m\u1eafc ph\u1ea3i 4 sai l\u1ea7m d\u01b0\u1edbi \u0111\u00e2y kh\u00f4ng:<\/span><\/p>\n

                                  \n
                                1. N\u00f3i nh\u01b0 m\u00e1y \u0111\u1ecdc, thi\u1ebfu c\u1ea3m x\u00fac:<\/b> H\u1ecdc thu\u1ed9c k\u1ecbch b\u1ea3n l\u00e0 t\u1ed1t, nh\u01b0ng n\u1ebfu \u0111\u1ecdc tr\u1ea3 b\u00e0i v\u1edbi gi\u1ecdng \u0111i\u1ec7u \u0111\u1ec1u \u0111\u1ec1u, kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn ra ngay b\u1ea1n l\u00e0 telesale t\u1ef1 \u0111\u1ed9ng ho\u1eb7c thi\u1ebfu chuy\u00ean nghi\u1ec7p.<\/span><\/li>\n
                                2. \u00c9p kh\u00e1ch nghe tr\u00ecnh b\u00e0y d\u1ef1 \u00e1n qu\u00e1 s\u1edbm:<\/b> Kh\u00e1ch ch\u01b0a h\u1ec1 \u0111\u1ed3ng \u00fd nghe m\u00e0 b\u1ea1n \u0111\u00e3 thao thao b\u1ea5t tuy\u1ec7t v\u1ec1 quy m\u00f4 50ha, 20 ti\u1ec7n \u00edch, ch\u1ee7 \u0111\u1ea7u t\u01b0 A, nh\u00e0 th\u1ea7u B…<\/span><\/li>\n
                                3. G\u1ecdi sai khung gi\u1edd v\u00e0ng:<\/b> G\u1ecdi v\u00e0o l\u00fac 11h30 – 13h30 (gi\u1edd ngh\u1ec9 tr\u01b0a), sau 20h \u0111\u00eam ho\u1eb7c l\u00fac 8h s\u00e1ng khi kh\u00e1ch \u0111ang h\u1ecdp giao ban.<\/span><\/li>\n
                                4. N\u1ea3n l\u00f2ng qu\u00e1 s\u1edbm:<\/b> G\u1ecdi 20 cu\u1ed9c b\u1ecb t\u1eeb ch\u1ed1i c\u1ea3 20 r\u1ed3i ch\u00e1n n\u1ea3n b\u1ecf cu\u1ed9c. Trong salephone B\u0110S, s\u1ef1 ki\u00ean tr\u00ec v\u00e0 gi\u1eef n\u0103ng l\u01b0\u1ee3ng t\u00edch c\u1ef1c l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh.<\/span><\/li>\n<\/ol>\n

                                  6. M\u1eb9o & C\u00f4ng C\u1ee5 T\u1ed1i \u01afu T\u1ef7 L\u1ec7 Nh\u1ea5c M\u00e1y Salephone B\u0110S<\/b><\/h2>\n

                                  \u0110\u1ec3 gia t\u0103ng t\u1ef7 l\u1ec7 kh\u00e1ch nghe m\u00e1y v\u00e0 t\u01b0\u01a1ng t\u00e1c t\u1ed1t h\u01a1n, m\u00f4i gi\u1edbi n\u00ean \u00e1p d\u1ee5ng c\u00e1c m\u1eb9o sau:<\/span><\/p>\n

                                    \n
                                  • Khung gi\u1edd v\u00e0ng g\u1ecdi Salephone B\u0110S:<\/b>\n
                                      \n
                                    • Bu\u1ed5i s\u00e1ng:<\/span><\/i> 08h45 \u2013 10h30<\/b> (Kh\u00e1ch \u0111\u00e3 gi\u1ea3i quy\u1ebft xong c\u00f4ng vi\u1ec7c \u0111\u1ea7u ng\u00e0y, tinh th\u1ea7n minh m\u1eabn).<\/span><\/li>\n
                                    • Bu\u1ed5i chi\u1ec1u:<\/span><\/i> 14h30 \u2013 16h30<\/b> (Th\u1eddi \u0111i\u1ec3m c\u00f4ng vi\u1ec7c chi\u1ec1u \u0111\u00e3 \u1ed5n \u0111\u1ecbnh, d\u1ec5 tr\u00f2 chuy\u1ec7n).<\/span><\/li>\n<\/ul>\n<\/li>\n
                                    • X\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u c\u00e1 nh\u00e2n tr\u00ean Zalo:<\/b>
                                      \n<\/b>Khi b\u1ea1n g\u1ecdi xong v\u00e0 nh\u1eafn tin, 90% kh\u00e1ch s\u1ebd click v\u00e0o Avatar Zalo c\u1ee7a b\u1ea1n \u0111\u1ec3 check. H\u00e3y \u0111\u1ea3m b\u1ea3o Zalo c\u1ee7a b\u1ea1n c\u00f3:<\/span><\/p>\n
                                        \n
                                      • \u1ea2nh \u0111\u1ea1i di\u1ec7n chuy\u00ean nghi\u1ec7p (m\u1eb7c Vest\/trang ph\u1ee5c c\u00f4ng s\u1edf).<\/span><\/li>\n
                                      • B\u00e0i \u0111\u0103ng chia s\u1ebb ki\u1ebfn th\u1ee9c th\u1ecb tr\u01b0\u1eddng B\u0110S, h\u00ecnh \u1ea3nh d\u1eabn kh\u00e1ch \u0111i xem d\u1ef1 \u00e1n th\u1ef1c t\u1ebf \u0111\u1ec3 t\u1ea1o s\u1ef1 tin t\u01b0\u1edfng (Trust).<\/span><\/li>\n<\/ul>\n<\/li>\n
                                      • S\u1eed d\u1ee5ng CRM ho\u1eb7c File Excel qu\u1ea3n l\u00fd cu\u1ed9c g\u1ecdi:<\/b>
                                        \n<\/b>Ghi ch\u00fa chi ti\u1ebft tr\u1ea1ng th\u00e1i t\u1eebng kh\u00e1ch: <\/span>“Anh A – th\u00edch c\u0103n h\u01b0\u1edbng \u0110\u00f4ng – h\u1eb9n g\u1ecdi l\u1ea1i T5”<\/span><\/i>, <\/span>“Ch\u1ecb B – ch\u00ea gi\u00e1 cao – ch\u1edd ch\u00ednh s\u00e1ch m\u1edbi”<\/span><\/i>. Nh\u1eafc l\u1ecbch follow-up chu\u1ea9n x\u00e1c gi\u00fap b\u1ea1n kh\u00f4ng b\u1ecf s\u00f3t b\u1ea5t k\u1ef3 Lead ti\u1ec1m n\u0103ng n\u00e0o.<\/span><\/li>\n<\/ul>\n

                                        7. C\u00e2u H\u1ecfi Th\u01b0\u1eddng G\u1eb7p (FAQ)<\/b><\/h2>\n

                                        M\u1ed9t ng\u00e0y n\u00ean th\u1ef1c hi\u1ec7n bao nhi\u00eau cu\u1ed9c g\u1ecdi salephone B\u0110S?<\/b><\/h3>\n

                                        Tr\u1ea3 l\u1eddi:<\/b> V\u1edbi m\u00f4i gi\u1edbi m\u1edbi (Data l\u1ea1nh), \u0111\u1ecbnh m\u1ee9c ti\u00eau chu\u1ea9n l\u00e0 <\/span>80 – 100 cu\u1ed9c g\u1ecdi\/ng\u00e0y<\/b> \u0111\u1ec3 r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng ph\u1ea3n x\u1ea1 v\u00e0 l\u1ecdc data. V\u1edbi m\u00f4i gi\u1edbi l\u00e2u n\u0103m c\u00f3 kinh nghi\u1ec7m ch\u0103m s\u00f3c (Data \u1ea5m\/n\u00f3ng), c\u1ea7n th\u1ef1c hi\u1ec7n <\/span>30 – 50 cu\u1ed9c g\u1ecdi\/ng\u00e0y<\/b> nh\u01b0ng \u0111i s\u00e2u v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng t\u1eebng cu\u1ed9c g\u1ecdi.<\/span><\/p>\n

                                        L\u00e0m sao \u0111\u1ec3 v\u01b0\u1ee3t qua c\u1ea3m gi\u00e1c s\u1ee3 b\u1ecb t\u1eeb ch\u1ed1i khi telesale B\u0110S?<\/b><\/h3>\n

                                        Tr\u1ea3 l\u1eddi:<\/b> H\u00e3y coi l\u1eddi t\u1eeb ch\u1ed1i l\u00e0 chuy\u1ec7n b\u00ecnh th\u01b0\u1eddng. Kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i <\/span>s\u1ea3n ph\u1ea9m ho\u1eb7c th\u1eddi \u0111i\u1ec3m<\/span><\/i>, kh\u00f4ng ph\u1ea3i t\u1eeb ch\u1ed1i <\/span>con ng\u01b0\u1eddi b\u1ea1n<\/span><\/i>. M\u1ed7i cu\u1ed9c g\u1ecdi b\u1ecb t\u1eeb ch\u1ed1i l\u00e0 b\u1ea1n \u0111ang ti\u1ebfn g\u1ea7n h\u01a1n 1 b\u01b0\u1edbc \u0111\u1ebfn cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng ti\u1ebfp theo.<\/span><\/p>\n

                                        N\u00ean n\u00f3i g\u00ec khi kh\u00e1ch h\u1ecfi ngay “Gi\u00e1 bao nhi\u00eau em?” ngay \u0111\u1ea7u cu\u1ed9c g\u1ecdi?<\/b><\/h3>\n

                                        Tr\u1ea3 l\u1eddi:<\/b> \u0110\u1eebng b\u00e1o gi\u00e1 c\u1ee9ng ngay l\u1eadp t\u1ee9c khi\u1ebfn kh\u00e1ch d\u1ec5 d\u1eadp m\u00e1y. H\u00e3y tr\u1ea3 l\u1eddi theo d\u1ea1ng kho\u1ea3ng gi\u00e1 k\u00e8m gi\u00e1 tr\u1ecb: <\/span>“D\u1ea1 d\u1ef1 \u00e1n n\u00e0y gi\u00e1 dao \u0111\u1ed9ng t\u1eeb 2.5 – 3 t\u1ef7 t\u00f9y v\u00e0o t\u1ea7ng v\u00e0 h\u01b0\u1edbng view \u1ea1. Anh\/ch\u1ecb \u0111ang \u01b0u ti\u00ean c\u0103n t\u1ea7ng cao view tho\u00e1ng hay t\u1ea7ng trung cho ti\u1ec7n di chuy\u1ec3n \u0111\u1ec3 em b\u00e1o gi\u00e1 ch\u00ednh x\u00e1c c\u0103n \u0111\u00f3 \u1ea1?”<\/span><\/i><\/p>\n

                                        L\u1eddi K\u1ebft<\/b><\/h2>\n

                                        N\u1eafm v\u1eefng <\/span>k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b> kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e2u chuy\u1ec7n ng\u00e0y m\u1ed9t ng\u00e0y hai, m\u00e0 l\u00e0 c\u1ea3 m\u1ed9t qu\u00e1 tr\u00ecnh r\u00e8n luy\u1ec7n, \u0111\u00fac r\u00fat kinh nghi\u1ec7m qua h\u00e0ng ng\u00e0n cu\u1ed9c g\u1ecdi. H\u00e3y \u00e1p d\u1ee5ng ngay quy tr\u00ecnh 5 b\u01b0\u1edbc v\u00e0 c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n th\u1ef1c chi\u1ebfn tr\u00ean \u0111\u00e2y, li\u00ean t\u1ee5c tinh ch\u1ec9nh gi\u1ecdng n\u00f3i v\u00e0 t\u01b0 duy b\u00e1n h\u00e0ng \u0111\u1ec3 b\u1ee9t ph\u00e1 doanh s\u1ed1 v\u00e0 ch\u1ed1t HD th\u00e0nh c\u00f4ng!<\/span><\/p>\n

                                         <\/p>\n","protected":false},"excerpt":{"rendered":"

                                        Trong ng\u00e0nh m\u00f4i gi\u1edbi nh\u00e0 \u0111\u1ea5t, k\u1ef9 n\u0103ng salephone b\u1ea5t \u0111\u1ed9ng s\u1ea3n (g\u1ecdi \u0111i\u1ec7n t\u01b0 v\u1ea5n\/telesale) ch\u00ednh l\u00e0 “v\u0169 kh\u00ed” ti\u00ean phong gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn h\u00e0ng tr\u0103m… <\/p>\n","protected":false},"author":1,"featured_media":39040,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-39017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=39017"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39017\/revisions"}],"predecessor-version":[{"id":39043,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39017\/revisions\/39043"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/39040"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=39017"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=39017"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=39017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}