{"id":39377,"date":"2026-09-21T18:12:23","date_gmt":"2026-09-21T11:12:23","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=39377"},"modified":"2026-09-21T18:12:23","modified_gmt":"2026-09-21T11:12:23","slug":"cach-chuan-hoa-quy-trinh-san-bds","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/cach-chuan-hoa-quy-trinh-san-bds","title":{"rendered":"C\u00e1ch Chu\u1ea9n H\u00f3a Quy Tr\u00ecnh S\u00e0n B\u0110S Chi Ti\u1ebft T\u1eeb A-Z Cho Nh\u00e0 Qu\u1ea3n L\u00fd"},"content":{"rendered":"

Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n nhi\u1ec1u bi\u1ebfn \u0111\u1ed9ng, vi\u1ec7c v\u1eadn h\u00e0nh s\u00e0n giao d\u1ecbch theo ph\u01b0\u01a1ng th\u1ee9c truy\u1ec1n th\u1ed1ng, c\u1ea3m t\u00ednh \u0111ang b\u1ed9c l\u1ed9 nhi\u1ec1u h\u1ea1n ch\u1ebf. Vi\u1ec7c thi\u1ebfu m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c r\u00f5 r\u00e0ng d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng th\u1ea5t tho\u00e1t Data kh\u00e1ch h\u00e0ng, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i th\u1ea5p v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c qu\u00e1 l\u1edbn v\u00e0o m\u1ed9t v\u00e0i nh\u00e2n s\u1ef1 gi\u1ecfi.<\/span><\/p>\n

Do \u0111\u00f3, t\u00ecm ki\u1ebfm <\/span>c\u00e1ch chu\u1ea9n h\u00f3a quy tr\u00ecnh s\u00e0n B\u0110S<\/b> l\u00e0 b\u00e0i to\u00e1n then ch\u1ed1t gi\u00fap c\u00e1c ch\u1ee7 doanh nghi\u1ec7p v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t, t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t c\u1ecdc v\u00e0 m\u1edf r\u1ed9ng quy m\u00f4 b\u1ec1n v\u1eefng. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n chi ti\u1ebft t\u1eebng b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh chu\u1ea9n h\u00f3a th\u1ef1c chi\u1ebfn cho s\u00e0n giao d\u1ecbch B\u0110S.<\/span><\/p>\n

1. T\u1ea1i Sao S\u00e0n B\u1ea5t \u0110\u1ed9ng S\u1ea3n C\u1ea7n Chu\u1ea9n H\u00f3a Quy Tr\u00ecnh V\u1eadn H\u00e0nh?<\/b><\/h2>\n

Chu\u1ea9n h\u00f3a quy tr\u00ecnh v\u1eadn h\u00e0nh (SOP – Standard Operating Procedure) l\u00e0 vi\u1ec7c \u0111\u00f3ng g\u00f3i to\u00e0n b\u1ed9 c\u00e1c b\u01b0\u1edbc ho\u1ea1t \u0111\u1ed9ng t\u1eeb Marketing, Sales \u0111\u1ebfn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng t\u00e0i li\u1ec7u v\u00e0 nguy\u00ean t\u1eafc th\u1ed1ng nh\u1ea5t.<\/span><\/p>\n

Th\u1ef1c t\u1ebf cho th\u1ea5y, c\u00e1c s\u00e0n B\u0110S ch\u01b0a chu\u1ea9n h\u00f3a quy tr\u00ecnh th\u01b0\u1eddng g\u1eb7p ph\u1ea3i c\u00e1c v\u1ea5n \u0111\u1ec1:<\/span><\/p>\n

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  • L\u00e3ng ph\u00ed chi ph\u00ed Marketing:<\/b> Data ti\u1ec1m n\u0103ng \u0111em v\u1ec1 b\u1ecb Sale b\u1ecf s\u00f3t ho\u1eb7c ch\u0103m s\u00f3c ch\u1eadm tr\u1ec5.<\/span><\/li>\n
  • T\u1ef7 l\u1ec7 ngh\u1ec9 vi\u1ec7c cao, kh\u00f3 \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1 m\u1edbi:<\/b> Sale m\u1edbi gia nh\u1eadp m\u1ea5t 2\u20133 th\u00e1ng m\u1edbi b\u1eaft \u0111\u1ea7u c\u00f3 giao d\u1ecbch v\u00ec thi\u1ebfu t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn c\u1ee5 th\u1ec3.<\/span><\/li>\n
  • Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u1ed3ng \u0111\u1ec1u:<\/b> M\u1ed7i m\u00f4i gi\u1edbi t\u01b0 v\u1ea5n m\u1ed9t ki\u1ec3u, \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a s\u00e0n.<\/span><\/li>\n<\/ul>\n

    L\u1ee3i \u00edch khi chu\u1ea9n h\u00f3a quy tr\u00ecnh th\u00e0nh c\u00f4ng:<\/b><\/p>\n

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    1. T\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t c\u1ecdc:<\/b> M\u00f4i gi\u1edbi bi\u1ebft ch\u00ednh x\u00e1c c\u1ea7n l\u00e0m g\u00ec \u1edf t\u1eebng giai \u0111o\u1ea1n c\u1ee7a h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
    2. D\u1ec5 d\u00e0ng nh\u00e2n b\u1ea3n quy m\u00f4:<\/b> D\u1ec5 d\u00e0ng \u0111\u00f3ng g\u00f3i ki\u1ebfn th\u1ee9c \u0111\u1ec3 \u0111\u00e0o t\u1ea1o nhanh h\u00e0ng lo\u1ea1t nh\u00e2n s\u1ef1 m\u1edbi.<\/span><\/li>\n
    3. T\u1ed1i \u01b0u h\u00f3a qu\u1ea3n tr\u1ecb:<\/b> Ban qu\u1ea3n l\u00fd d\u1ec5 d\u00e0ng \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t v\u00e0 ph\u00e1t hi\u1ec7n “\u0111i\u1ec3m ngh\u1ebdn” trong chu\u1ed7i b\u00e1n h\u00e0ng.<\/span><\/li>\n<\/ol>\n
      \"\u1ea2nh
      \u1ea2nh 1: t\u1ea1i sao s\u00e0n b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u1ea7n chu\u1ea9n h\u00f3a quy tr\u00ecnh v\u1eadn h\u00e0nh<\/figcaption><\/figure>\n

      2. C\u00e1c Quy Tr\u00ecnh L\u00f5i C\u1ea7n Chu\u1ea9n H\u00f3a Trong S\u00e0n B\u0110S<\/b><\/h2>\n

      \u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 quy tr\u00ecnh t\u1ed5ng th\u1ec3, tr\u01b0\u1edbc h\u1ebft nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u00e2n r\u00e3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a s\u00e0n B\u0110S th\u00e0nh c\u00e1c quy tr\u00ecnh l\u00f5i sau:<\/span><\/p>\n

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      • Quy tr\u00ecnh Ti\u1ebfp nh\u1eadn & Ph\u00e2n b\u1ed5 Data:<\/b> Ti\u1ebfp nh\u1eadn Lead t\u1eeb Marketing v\u00e0 chuy\u1ec3n giao cho Sale theo c\u01a1 ch\u1ebf t\u1ef1 \u0111\u1ed9ng ho\u1eb7c xoay v\u00f2ng trong th\u1eddi gian ng\u1eafn nh\u1ea5t (SLA d\u01b0\u1edbi 5 ph\u00fat).<\/span><\/li>\n
      • Quy tr\u00ecnh Ch\u0103m s\u00f3c & T\u01b0 v\u1ea5n (Telesale & Meeting):<\/b> K\u1ecbch b\u1ea3n cu\u1ed9c g\u1ecdi \u0111\u1ea7u ti\u00ean, quy tr\u00ecnh g\u1eedi t\u00e0i li\u1ec7u d\u1ef1 \u00e1n, c\u00e1ch x\u1eed l\u00fd t\u1eeb ch\u1ed1i.<\/span><\/li>\n
      • Quy tr\u00ecnh D\u1eabn kh\u00e1ch xem d\u1ef1 \u00e1n (Site Visit):<\/b> Chu\u1ea9n b\u1ecb t\u00e0i li\u1ec7u, xe \u0111\u01b0a \u0111\u00f3n, k\u1ecbch b\u1ea3n ph\u1ed1i h\u1ee3p gi\u1eefa Sale v\u00e0 Tr\u01b0\u1edfng ph\u00f2ng t\u1ea1i d\u1ef1 \u00e1n.<\/span><\/li>\n
      • Quy tr\u00ecnh Kh\u00f3a c\u0103n & Th\u1ecfa thu\u1eadn \u0110\u1eb7t c\u1ecdc:<\/b> Ki\u1ec3m tra b\u1ea3ng h\u00e0ng, gi\u1eef c\u0103n kh\u1ea9n c\u1ea5p, h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng n\u1ed9p ti\u1ec1n c\u1ecdc v\u00e0 k\u00fd th\u1ee7 t\u1ee5c.<\/span><\/li>\n
      • Quy tr\u00ecnh H\u1ed7 tr\u1ee3 Ph\u00e1p l\u00fd & H\u1ee3p \u0111\u1ed3ng:<\/b> Ph\u1ed1i h\u1ee3p v\u1edbi b\u1ed9 ph\u1eadn th\u1ee7 t\u1ee5c \u0111\u1ec3 k\u00fd H\u0110MB v\u00e0 h\u1ed7 tr\u1ee3 gi\u1ea3i ng\u00e2n ng\u00e2n h\u00e0ng.<\/span><\/li>\n
      • Quy tr\u00ecnh Sau b\u00e1n h\u00e0ng & Nh\u1eadn hoa h\u1ed3ng:<\/b> Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau ch\u1ed1t c\u1ecdc, khai th\u00e1c kh\u00e1ch h\u00e0ng gi\u1edbi thi\u1ec7u v\u00e0 \u0111\u1ed1i so\u00e1t hoa h\u1ed3ng cho Sale.<\/span><\/li>\n<\/ul>\n
        \"\u1ea2nh
        \u1ea2nh 2: c\u00e1c quy tr\u00ecnh l\u00f5i c\u1ea7n chu\u1ea9n h\u00f3a trong s\u00e0n b\u0111s<\/figcaption><\/figure>\n

        3. H\u01b0\u1edbng D\u1eabn 5 B\u01b0\u1edbc Chu\u1ea9n H\u00f3a Quy Tr\u00ecnh S\u00e0n B\u0110S Th\u1ef1c Chi\u1ebfn<\/b><\/h2>\n

        \u0110\u1ec3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng v\u00e0o doanh nghi\u1ec7p, b\u1ea1n c\u00f3 th\u1ec3 tri\u1ec3n khai theo <\/span>c\u00e1ch chu\u1ea9n h\u00f3a quy tr\u00ecnh s\u00e0n B\u0110S<\/b> qua 5 b\u01b0\u1edbc ti\u00eau chu\u1ea9n d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\n

        B\u01b0\u1edbc 1: Kh\u1ea3o s\u00e1t & \u0110\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i (Audit)<\/b><\/h3>\n

        Tr\u01b0\u1edbc khi t\u1ea1o ra c\u00e1i m\u1edbi, h\u00e3y ng\u1ed3i l\u1ea1i v\u1edbi c\u00e1c Tr\u01b0\u1edfng ph\u00f2ng kinh doanh v\u00e0 \u0111\u1ed9i ng\u0169 Sale xu\u1ea5t s\u1eafc nh\u1ea5t \u0111\u1ec3 r\u00e0 so\u00e1t:<\/span><\/p>\n

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        • Hi\u1ec7n t\u1ea1i c\u00e1c b\u01b0\u1edbc b\u00e1n h\u00e0ng \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/li>\n
        • T\u1ef7 l\u1ec7 r\u1edbt kh\u00e1ch nhi\u1ec1u nh\u1ea5t \u1edf giai \u0111o\u1ea1n n\u00e0o (Giai \u0111o\u1ea1n telesale, sau khi g\u1eedi th\u00f4ng tin, hay sau khi \u0111i xem d\u1ef1 \u00e1n)?<\/span><\/li>\n
        • Nh\u1eefng “b\u00ed k\u00edp” ch\u1ed1t sale c\u1ee7a c\u00e1c nh\u00e2n s\u1ef1 top \u0111\u1ea7u l\u00e0 g\u00ec?<\/span><\/li>\n<\/ul>\n
          \"\u1ea2nh
          \u1ea2nh 3: h\u01b0\u1edbng d\u1eabn 5 b\u01b0\u1edbc chu\u1ea9n h\u00f3a quy tr\u00ecnh s\u00e0n b\u0111s th\u1ef1c chi\u1ebfn<\/figcaption><\/figure>\n

          B\u01b0\u1edbc 2: S\u01a1 \u0111\u1ed3 h\u00f3a t\u1eebng quy tr\u00ecnh chu\u1ea9n (Flowchart & SOP)<\/b><\/h3>\n

          Chuy\u1ec3n h\u00f3a to\u00e0n b\u1ed9 kinh nghi\u1ec7m th\u1ef1c t\u1ebf th\u00e0nh s\u01a1 \u0111\u1ed3 lu\u1ed3ng c\u00f4ng vi\u1ec7c (Flowchart). V\u1edbi m\u1ed7i b\u01b0\u1edbc trong quy tr\u00ecnh, c\u1ea7n l\u00e0m r\u00f5 4 y\u1ebfu t\u1ed1 <\/span>5W1H<\/b>:<\/span><\/p>\n

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          • Who (Ai l\u00e0m):<\/b> B\u1ed9 ph\u1eadn hay c\u00e1 nh\u00e2n n\u00e0o ch\u1ecbu tr\u00e1ch nhi\u1ec7m?<\/span><\/li>\n
          • What (L\u00e0m g\u00ec):<\/b> H\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 l\u00e0 g\u00ec?<\/span><\/li>\n
          • When (Khi n\u00e0o):<\/b> Th\u1eddi gian th\u1ef1c hi\u1ec7n v\u00e0 th\u1eddi gian ho\u00e0n th\u00e0nh (SLA)?<\/span><\/li>\n
          • Output (\u0110\u1ea7u ra):<\/b> K\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u00e0 g\u00ec (VD: B\u00e1o c\u00e1o cu\u1ed9c g\u1ecdi, Phi\u1ebfu \u0111\u1eb7t c\u1ecdc…)?<\/span><\/li>\n<\/ul>\n

            B\u01b0\u1edbc 3: S\u1ed1 h\u00f3a quy tr\u00ecnh b\u1eb1ng C\u00f4ng ngh\u1ec7 & Ph\u1ea7n m\u1ec1m CRM<\/b><\/h3>\n

            M\u1ed9t quy tr\u00ecnh d\u00f9 hay \u0111\u1ebfn \u0111\u00e2u n\u1ebfu ch\u1ec9 n\u1eb1m tr\u00ean gi\u1ea5y th\u00ec s\u1ebd nhanh ch\u00f3ng b\u1ecb l\u00e3ng qu\u00ean. Vi\u1ec7c \u00e1p d\u1ee5ng <\/span>ph\u1ea7n m\u1ec1m CRM chuy\u00ean bi\u1ec7t cho B\u0110S<\/b> s\u1ebd gi\u00fap:<\/span><\/p>\n

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            • Qu\u1ea3n l\u00fd t\u1eadp trung to\u00e0n b\u1ed9 Data kh\u00e1ch h\u00e0ng, tr\u00e1nh m\u1ea5t m\u00e1t khi Sale ngh\u1ec9 vi\u1ec7c.<\/span><\/li>\n
            • T\u1ef1 \u0111\u1ed9ng h\u00f3a ph\u00e2n b\u1ed5 kh\u00e1ch h\u00e0ng cho Sale theo khu v\u1ef1c, d\u1ef1 \u00e1n ho\u1eb7c hi\u1ec7u su\u1ea5t.<\/span><\/li>\n
            • Nh\u1eafc nh\u1edf Sale l\u1ecbch l\u00e0m vi\u1ec7c, l\u1ecbch g\u1ecdi l\u1ea1i v\u00e0 t\u1ef1 \u0111\u1ed9ng c\u1ea3nh b\u00e1o Data qu\u00e1 h\u1ea1n ch\u0103m s\u00f3c.<\/span><\/li>\n
            • C\u1eadp nh\u1eadt b\u1ea3ng h\u00e0ng (Inventory) theo th\u1eddi gian th\u1ef1c \u0111\u1ec3 tr\u00e1nh tr\u00f9ng c\u0103n, \u0111\u00e8 c\u1ecdc.<\/span><\/li>\n<\/ul>\n

              B\u01b0\u1edbc 4: \u0110\u00e0o t\u1ea1o & Truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9<\/b><\/h3>\n

              Chu\u1ea9n h\u00f3a quy tr\u00ecnh y\u00eau c\u1ea7u s\u1ef1 thay \u0111\u1ed5i th\u00f3i quen l\u00e0m vi\u1ec7c c\u1ee7a to\u00e0n b\u1ed9 nh\u00e2n s\u1ef1. Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n:<\/span><\/p>\n

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              • T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o b\u1ed9 quy tr\u00ecnh chu\u1ea9n (SOP) cho to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean.<\/span><\/li>\n
              • Th\u1ef1c hi\u1ec7n c\u00e1c b\u00e0i ki\u1ec3m tra \u0111\u00f3ng vai (Role-play) \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o Sale n\u1eafm v\u1eefng k\u1ecbch b\u1ea3n.<\/span><\/li>\n
              • \u0110\u01b0a quy tr\u00ecnh v\u00e0o b\u1ed9 t\u00e0i li\u1ec7u “Onboarding” b\u1eaft bu\u1ed9c cho nh\u00e2n s\u1ef1 m\u1edbi.<\/span><\/li>\n<\/ul>\n

                B\u01b0\u1edbc 5: \u0110o l\u01b0\u1eddng, \u0110\u00e1nh gi\u00e1 & T\u1ed1i \u01b0u li\u00ean t\u1ee5c<\/b><\/h3>\n

                Th\u1ecb tr\u01b0\u1eddng B\u0110S bi\u1ebfn \u0111\u1ed9ng li\u00ean t\u1ee5c, do \u0111\u00f3 quy tr\u00ecnh v\u1eadn h\u00e0nh kh\u00f4ng th\u1ec3 c\u1ed1 \u0111\u1ecbnh m\u00e3i m\u00e3i.<\/span><\/p>\n

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                • Theo d\u00f5i \u0111\u1ecbnh k\u1ef3 c\u00e1c ch\u1ec9 s\u1ed1 funnel (ph\u1ec5u) b\u00e1n h\u00e0ng: <\/span>S\u1ed1 Lead -> Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng -> Cu\u1ed9c h\u1eb9n g\u1eb7p -> Kh\u00e1ch \u0111i Site Visit -> S\u1ed1 giao d\u1ecbch ch\u1ed1t.<\/span><\/i><\/li>\n
                • N\u1ebfu nh\u1eadn th\u1ea5y t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb <\/span>Site Visit<\/span><\/i> sang <\/span>Ch\u1ed1t c\u1ecdc<\/span><\/i> qu\u00e1 th\u1ea5p, h\u00e3y t\u1eadp trung tinh ch\u1ec9nh l\u1ea1i quy tr\u00ecnh d\u1eabn kh\u00e1ch v\u00e0 k\u1ef9 n\u0103ng ch\u1ed1t c\u1ecdc t\u1ea1i d\u1ef1 \u00e1n.<\/span><\/li>\n<\/ul>\n

                  4. M\u1eabu B\u1ed9 Quy Tr\u00ecnh M\u1eabu (SOP) B\u00e1n H\u00e0ng Chu\u1ea9n Cho Sale B\u0110S<\/b><\/h2>\n

                  D\u01b0\u1edbi \u0111\u00e2y l\u00e0 khung quy tr\u00ecnh m\u1eabu \u00e1p d\u1ee5ng cho \u0111\u1ed9i ng\u0169 m\u00f4i gi\u1edbi khi ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng:<\/span><\/p>\n\n\n\n\n\n\n\n\n
                  B\u1eaft \u0111\u1ea7u<\/b><\/td>\nH\u00e0nh \u0111\u1ed9ng chi ti\u1ebft<\/b><\/td>\nT\u00e0i li\u1ec7u \/ C\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3<\/b><\/td>\nTh\u1eddi gian chu\u1ea9n (SLA)<\/b><\/td>\n<\/tr>\n
                  1. Nh\u1eadn Data<\/b><\/td>\nTi\u1ebfp nh\u1eadn Data t\u1eeb h\u1ec7 th\u1ed1ng CRM, ki\u1ec3m tra l\u1ecbch s\u1eed t\u01b0 v\u1ea5n (n\u1ebfu c\u00f3).<\/span><\/td>\nPh\u1ea7n m\u1ec1m CRM B\u0110S<\/span><\/td>\nTrong v\u00f2ng 5 – 15 ph\u00fat<\/span><\/td>\n<\/tr>\n
                  2. Cu\u1ed9c g\u1ecdi \u0111\u1ea7u (Telesale)<\/b><\/td>\nPh\u00e2n lo\u1ea1i nhu c\u1ea7u (\u0110\u1ea7u t\u01b0\/\u1ede), ng\u00e2n s\u00e1ch, v\u1ecb tr\u00ed quan t\u00e2m.<\/span><\/td>\nK\u1ecbch b\u1ea3n Telesale theo t\u1eebng d\u1ef1 \u00e1n<\/span><\/td>\nCu\u1ed9c g\u1ecdi t\u1eeb 3 – 5 ph\u00fat<\/span><\/td>\n<\/tr>\n
                  3. G\u1eedi th\u00f4ng tin<\/b><\/td>\nG\u1eedi Salekit, B\u1ea3ng gi\u00e1, Ch\u00ednh s\u00e1ch b\u00e1n h\u00e0ng qua Zalo\/Email.<\/span><\/td>\nFile Brochure, B\u1ea3ng t\u00ednh d\u00f2ng ti\u1ec1n<\/span><\/td>\nNgay sau cu\u1ed9c g\u1ecdi (< 10 ph\u00fat)<\/span><\/td>\n<\/tr>\n
                  4. L\u00ean l\u1ecbch h\u1eb9n<\/b><\/td>\nM\u1eddi kh\u00e1ch tham d\u1ef1 s\u1ef1 ki\u1ec7n m\u1edf b\u00e1n ho\u1eb7c \u0111i th\u1ef1c \u0111\u1ecba d\u1ef1 \u00e1n (Site Visit).<\/span><\/td>\nM\u1eabu tin nh\u1eafn \u0111\u1eb7t l\u1ecbch h\u1eb9n<\/span><\/td>\nTrong v\u00f2ng 24h – 48h<\/span><\/td>\n<\/tr>\n
                  5. Ch\u1ed1t c\u1ecdc & L\u00e0m th\u1ee7 t\u1ee5c<\/b><\/td>\nKh\u00f3a c\u0103n tr\u00ean b\u1ea3ng h\u00e0ng, h\u01b0\u1edbng d\u1eabn kh\u00e1ch chuy\u1ec3n kho\u1ea3n c\u1ecdc.<\/span><\/td>\nPhi\u1ebfu \u0111\u1eb7t c\u1ecdc m\u1eabu, STK C\u0110T<\/span><\/td>\nNgay khi kh\u00e1ch quy\u1ebft \u0111\u1ecbnh<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                  5. Nh\u1eefng Sai L\u1ea7m Th\u01b0\u1eddng G\u1eb7p Khi Chu\u1ea9n H\u00f3a Quy Tr\u00ecnh S\u00e0n B\u0110S<\/b><\/h2>\n
                    \n
                  1. Th\u01b0\u1ee3ng th\u01b0\u1ee3ng t\u1ea7ng – R\u1eadp khu\u00f4n l\u00fd thuy\u1ebft:<\/b> X\u00e2y d\u1ef1ng quy tr\u00ecnh qu\u00e1 ph\u1ee9c t\u1ea1p, r\u01b0\u1eddm r\u00e0 khi\u1ebfn Sale c\u1ea3m th\u1ea5y b\u1ecb ki\u1ec3m so\u00e1t v\u00e0 m\u1ea5t nhi\u1ec1u th\u1eddi gian l\u00e0m b\u00e1o c\u00e1o h\u01a1n l\u00e0 \u0111i b\u00e1n h\u00e0ng.<\/span><\/li>\n
                  2. N\u00f3i kh\u00f4ng \u0111i \u0111\u00f4i v\u1edbi l\u00e0m:<\/b> Ban h\u00e0nh quy tr\u00ecnh nh\u01b0ng l\u00e3nh \u0111\u1ea1o v\u00e0 Tr\u01b0\u1edfng ph\u00f2ng kh\u00f4ng gi\u00e1m s\u00e1t, kh\u00f4ng l\u1ea5y quy tr\u00ecnh l\u00e0m th\u01b0\u1edbc \u0111o \u0111\u00e1nh gi\u00e1 KPI.<\/span><\/li>\n
                  3. Thi\u1ebfu c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3:<\/b> B\u1eaft nh\u00e2n vi\u00ean tu\u00e2n th\u1ee7 quy tr\u00ecnh nh\u01b0ng l\u1ea1i b\u1eaft h\u1ecd l\u00e0m th\u1ee7 c\u00f4ng b\u1eb1ng Excel, Google Sheet r\u1eddi r\u1ea1c thay v\u00ec trang b\u1ecb c\u00f4ng c\u1ee5 s\u1ed1 h\u00f3a.<\/span><\/li>\n<\/ol>\n

                    6. K\u1ebft Lu\u1eadn<\/b><\/h2>\n

                    Hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng \u0111\u00fang <\/span>c\u00e1ch chu\u1ea9n h\u00f3a quy tr\u00ecnh s\u00e0n B\u0110S<\/b> ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a gi\u00fap doanh nghi\u1ec7p b\u1ea5t \u0111\u1ed9ng s\u1ea3n b\u1ee9t ph\u00e1 doanh s\u1ed1 v\u00e0 v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch tr\u01a1n tru, t\u1ef1 \u0111\u1ed9ng. \u0110\u1eebng ch\u1edd \u0111\u1ebfn khi s\u00e0n giao d\u1ecbch g\u1eb7p kh\u1ee7ng ho\u1ea3ng m\u1edbi b\u1eaft tay v\u00e0o s\u1eeda \u0111\u1ed5i; h\u00e3y b\u1eaft \u0111\u1ea7u ngay h\u00f4m nay t\u1eeb nh\u1eefng quy tr\u00ecnh nh\u1ecf nh\u1ea5t nh\u01b0 ti\u1ebfp nh\u1eadn Data v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

                     <\/p>\n","protected":false},"excerpt":{"rendered":"

                    Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n nhi\u1ec1u bi\u1ebfn \u0111\u1ed9ng, vi\u1ec7c v\u1eadn h\u00e0nh s\u00e0n giao d\u1ecbch theo ph\u01b0\u01a1ng th\u1ee9c truy\u1ec1n th\u1ed1ng, c\u1ea3m t\u00ednh \u0111ang b\u1ed9c l\u1ed9 nhi\u1ec1u… <\/p>\n","protected":false},"author":1,"featured_media":39398,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-39377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=39377"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39377\/revisions"}],"predecessor-version":[{"id":39402,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39377\/revisions\/39402"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/39398"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=39377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=39377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=39377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}