{"id":39416,"date":"2026-09-23T09:30:46","date_gmt":"2026-09-23T02:30:46","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=39416"},"modified":"2026-09-23T09:30:46","modified_gmt":"2026-09-23T02:30:46","slug":"phan-mem-crm-gui-sms-brandname-tu-dong","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/phan-mem-crm-gui-sms-brandname-tu-dong","title":{"rendered":"Ph\u1ea7n m\u1ec1m CRM g\u1eedi SMS Brandname t\u1ef1 \u0111\u1ed9ng: Gi\u1ea3i ph\u00e1p x2 hi\u1ec7u su\u1ea5t ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng"},"content":{"rendered":"

B\u1ea1n \u0111ang \u0111au \u0111\u1ea7u v\u00ec nh\u00e2n vi\u00ean qu\u00ean nh\u1eafn tin ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169? C\u00e1c chi\u1ebfn d\u1ecbch g\u1eedi tin nh\u1eafn b\u1eb1ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u00e1 nh\u00e2n (SIM r\u00e1c) c\u00f3 t\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i th\u1ea5p v\u00e0 khi\u1ebfn kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 th\u1ea5p m\u1ee9c \u0111\u1ed9 chuy\u00ean nghi\u1ec7p c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u?<\/span><\/p>\n

\u0110\u1ec3 gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n n\u00e0y, c\u00e1c doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i \u0111ang chuy\u1ec3n d\u1ecbch sang s\u1eed d\u1ee5ng <\/span>ph\u1ea7n m\u1ec1m crm g\u1eedi sms brandname t\u1ef1 \u0111\u1ed9ng<\/b>. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap chu\u1ea9n h\u00f3a quy tr\u00ecnh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n l\u00e0 “v\u0169 kh\u00ed” t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed marketing, \u0111\u01b0a th\u00f4ng \u0111i\u1ec7p mang t\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n \u0111\u1ebfn \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang th\u1eddi \u0111i\u1ec3m m\u00e0 kh\u00f4ng c\u1ea7n b\u1ea5t k\u1ef3 thao t\u00e1c th\u1ee7 c\u00f4ng n\u00e0o.<\/span><\/p>\n

C\u00f9ng t\u00ecm hi\u1ec3u chi ti\u1ebft v\u1ec1 gi\u1ea3i ph\u00e1p n\u00e0y v\u00e0 c\u00e1ch n\u00f3 thay \u0111\u1ed5i ho\u00e0n to\u00e0n c\u1ee5c di\u1ec7n kinh doanh c\u1ee7a b\u1ea1n.<\/span><\/p>\n

1. Ph\u1ea7n m\u1ec1m CRM g\u1eedi SMS Brandname t\u1ef1 \u0111\u1ed9ng l\u00e0 g\u00ec?<\/b><\/h2>\n

\u0110\u1ec3 hi\u1ec3u r\u00f5 v\u1ec1 h\u1ec7 th\u1ed1ng n\u00e0y, ch\u00fang ta c\u1ea7n b\u00f3c t\u00e1ch hai kh\u00e1i ni\u1ec7m c\u1ed1t l\u00f5i:<\/span><\/p>\n

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  • CRM (Customer Relationship Management):<\/b> L\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng, n\u01a1i l\u01b0u tr\u1eef m\u1ecdi d\u1eef li\u1ec7u (th\u00f4ng tin li\u00ean h\u1ec7, l\u1ecbch s\u1eed mua h\u00e0ng, s\u1edf th\u00edch, ng\u00e0y sinh…) c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/li>\n
  • SMS Brandname (Tin nh\u1eafn th\u01b0\u01a1ng hi\u1ec7u):<\/b> L\u00e0 d\u1ecbch v\u1ee5 g\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t m\u00e0 ph\u1ea7n ng\u01b0\u1eddi g\u1eedi (Sender) hi\u1ec3n th\u1ecb T\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n (v\u00ed d\u1ee5: THEGIOIDIDONG, VIETTEL, SPAABC) thay v\u00ec m\u1ed9t d\u1ea3i s\u1ed1 \u0111i\u1ec7n tho\u1ea1i th\u00f4ng th\u01b0\u1eddng.<\/span><\/li>\n<\/ul>\n

    S\u1ef1 k\u1ebft h\u1ee3p ho\u00e0n h\u1ea3o gi\u1eefa CRM v\u00e0 SMS Brandname:<\/b> Khi t\u00edch h\u1ee3p SMS Brandname v\u00e0o CRM, b\u1ea1n s\u1ebd c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng <\/span>ph\u1ea7n m\u1ec1m crm g\u1eedi sms brandname t\u1ef1 \u0111\u1ed9ng<\/b>. H\u1ec7 th\u1ed1ng n\u00e0y ho\u1ea1t \u0111\u1ed9ng theo c\u01a1 ch\u1ebf Trigger (\u0111i\u1ec1u ki\u1ec7n k\u00edch ho\u1ea1t). D\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean CRM (nh\u01b0: v\u1eeba ch\u1ed1t \u0111\u01a1n, \u0111\u1ebfn ng\u00e0y sinh nh\u1eadt, b\u1ecf qu\u00ean gi\u1ecf h\u00e0ng), CRM s\u1ebd t\u1ef1 \u0111\u1ed9ng k\u1ebft n\u1ed1i qua API v\u1edbi nh\u00e0 m\u1ea1ng v\u00e0 g\u1eedi ngay m\u1ed9t tin nh\u1eafn SMS Brandname \u0111\u00e3 \u0111\u01b0\u1ee3c so\u1ea1n s\u1eb5n t\u1edbi \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

    \"\u1ea2nh
    \u1ea2nh 1: ph\u1ea7n m\u1ec1m crm g\u1eedi sms brandname t\u1ef1 \u0111\u1ed9ng l\u00e0 g\u00ec<\/figcaption><\/figure>\n

    2. 5 L\u1ee3i \u00edch khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m CRM g\u1eedi SMS Brandname t\u1ef1 \u0111\u1ed9ng<\/b><\/h2>\n

    Vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a sms marketing th\u00f4ng qua h\u1ec7 th\u1ed1ng CRM mang l\u1ea1i nh\u1eefng gi\u00e1 tr\u1ecb thi\u1ebft th\u1ef1c m\u00e0 thao t\u00e1c th\u1ee7 c\u00f4ng kh\u00f4ng bao gi\u1edd l\u00e0m \u0111\u01b0\u1ee3c:<\/span><\/p>\n

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    • N\u00e2ng t\u1ea7m uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u (Brand Awareness):<\/b> Tin nh\u1eafn hi\u1ec3n th\u1ecb t\u00ean doanh nghi\u1ec7p gi\u00fap t\u0103ng \u0111\u1ed9 tin c\u1eady tuy\u1ec7t \u0111\u1ed1i. Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng c\u00f2n t\u00e2m l\u00fd e ng\u1ea1i “tin nh\u1eafn l\u1eeba \u0111\u1ea3o” hay r\u00e1c qu\u1ea3ng c\u00e1o.<\/span><\/li>\n
    • T\u1ef1 \u0111\u1ed9ng h\u00f3a 100% quy tr\u00ecnh CSKH:<\/b> Gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m h\u00e0ng tr\u0103m gi\u1edd l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean sale v\u00e0 telesale m\u1ed7i th\u00e1ng. B\u1ea1n c\u00f3 th\u1ec3 ch\u0103m s\u00f3c h\u00e0ng ng\u00e0n kh\u00e1ch h\u00e0ng c\u00f9ng l\u00fac m\u00e0 kh\u00f4ng s\u1ee3 sai s\u00f3t hay b\u1ecf s\u00f3t b\u1ea5t k\u1ef3 ai.<\/span><\/li>\n
    • C\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1i \u0111a:<\/b> G\u1eedi \u0111\u00fang th\u00f4ng \u0111i\u1ec7p, \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang th\u1eddi \u0111i\u1ec3m. Kh\u00e1ch h\u00e0ng A mua \u00e1o s\u1ebd nh\u1eadn tin nh\u1eafn v\u1ec1 \u00e1o, kh\u00e1ch h\u00e0ng B mua qu\u1ea7n s\u1ebd nh\u1eadn tin nh\u1eafn khuy\u1ebfn m\u00e3i qu\u1ea7n.<\/span><\/li>\n
    • T\u0103ng t\u1ef7 l\u1ec7 m\u1edf tin (Open Rate) & Chuy\u1ec3n \u0111\u1ed5i:<\/b> Theo th\u1ed1ng k\u00ea, tin nh\u1eafn SMS c\u00f3 t\u1ef7 l\u1ec7 m\u1edf l\u00ean t\u1edbi 98% trong v\u00f2ng 3 ph\u00fat \u0111\u1ea7u ti\u00ean, v\u01b0\u1ee3t tr\u1ed9i ho\u00e0n to\u00e0n so v\u1edbi Email Marketing (th\u01b0\u1eddng ch\u1ec9 \u0111\u1ea1t 15-20%).<\/span><\/li>\n
    • D\u1ec5 d\u00e0ng \u0111o l\u01b0\u1eddng chi\u1ebfn d\u1ecbch:<\/b> B\u00e1o c\u00e1o ngay tr\u00ean ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u00edch h\u1ee3p SMS, cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00fd xem chi ti\u1ebft s\u1ed1 l\u01b0\u1ee3ng tin \u0111\u00e3 g\u1eedi, s\u1ed1 tin th\u00e0nh c\u00f4ng, s\u1ed1 tin th\u1ea5t b\u1ea1i v\u00e0 chi ph\u00ed th\u1ef1c t\u1ebf.<\/span><\/li>\n<\/ul>\n
      \"\u1ea2nh
      \u1ea2nh 2: l\u1ee3i \u00edch khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m crm g\u1eedi sms brandname t\u1ef1 \u0111\u1ed9ng<\/figcaption><\/figure>\n

      3. C\u00e1c t\u00ednh n\u0103ng c\u1ed1t l\u00f5i b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 c\u1ee7a h\u1ec7 th\u1ed1ng<\/b><\/h2>\n

      Khi t\u00ecm ki\u1ebfm m\u1ed9t <\/span>ph\u1ea7n m\u1ec1m crm g\u1eedi sms brandname t\u1ef1 \u0111\u1ed9ng<\/b>, b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o n\u1ec1n t\u1ea3ng \u0111\u00f3 s\u1edf h\u1eefu c\u00e1c t\u00ednh n\u0103ng sau:<\/span><\/p>\n

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      • Thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n Automation Workflows:<\/b> Cho ph\u00e9p thi\u1ebft l\u1eadp lu\u1ed3ng g\u1eedi tin t\u1ef1 \u0111\u1ed9ng theo k\u1ecbch b\u1ea3n. V\u00ed d\u1ee5: <\/span>Kh\u00e1ch mua h\u00e0ng th\u00e0nh c\u00f4ng -> Ch\u1edd 1 ph\u00fat -> G\u1eedi SMS C\u1ea3m \u01a1n & b\u00e1o m\u00e3 \u0111\u01a1n h\u00e0ng -> Ch\u1edd 30 ng\u00e0y -> G\u1eedi SMS nh\u1eafc mua l\u1ea1i.<\/span><\/i><\/li>\n
      • Tr\u1ed9n m\u00e3 d\u1eef li\u1ec7u (Personalization Tags):<\/b> T\u1ef1 \u0111\u1ed9ng b\u00f3c t\u00e1ch d\u1eef li\u1ec7u t\u1eeb CRM \u0111\u1ec3 \u0111i\u1ec1n c\u00e1c tr\u01b0\u1eddng nh\u01b0 [T\u00ean kh\u00e1ch h\u00e0ng], [Gi\u1edbi t\u00ednh], [M\u00e3 \u0111\u01a1n h\u00e0ng], [\u0110i\u1ec3m t\u00edch l\u0169y] v\u00e0o n\u1ed9i dung tin nh\u1eafn, t\u1ea1o s\u1ef1 g\u1ea7n g\u0169i v\u00e0 chuy\u00ean nghi\u1ec7p.<\/span><\/li>\n
      • K\u1ebft n\u1ed1i API m\u01b0\u1ee3t m\u00e0 v\u1edbi c\u00e1c nh\u00e0 m\u1ea1ng:<\/b> Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p nhanh ch\u00f3ng v\u1edbi c\u00e1c SMS Gateway c\u1ee7a Viettel, Mobifone, VinaPhone… \u0111\u1ea3m b\u1ea3o t\u1ed1c \u0111\u1ed9 g\u1eedi tin nhanh, kh\u00f4ng b\u1ecb ngh\u1ebdn m\u1ea1ng.<\/span><\/li>\n
      • Ph\u00e2n t\u1eadp kh\u00e1ch h\u00e0ng th\u00f4ng minh:<\/b> Cho ph\u00e9p l\u1ecdc danh s\u00e1ch kh\u00e1ch h\u00e0ng theo c\u00e1c ti\u00eau ch\u00ed (V\u00ed d\u1ee5: Kh\u00e1ch VIP \u1edf H\u00e0 N\u1ed9i, Kh\u00e1ch ch\u01b0a mua h\u00e0ng trong 3 th\u00e1ng) \u0111\u1ec3 g\u1eedi \u0111i nh\u1eefng chi\u1ebfn d\u1ecbch SMS Remarketing hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<\/ul>\n
        \"\u1ea2nh
        \u1ea2nh 3: c\u00e1c t\u00ednh n\u0103ng c\u1ed1t l\u00f5i b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 c\u1ee7a h\u1ec7 th\u1ed1ng<\/figcaption><\/figure>\n

        4. \u0110\u00e1nh gi\u00e1 Top c\u00e1c ph\u1ea7n m\u1ec1m CRM g\u1eedi SMS Brandname t\u1ef1 \u0111\u1ed9ng t\u1ed1t nh\u1ea5t hi\u1ec7n nay<\/b><\/h2>\n

        Tr\u00ean th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay c\u00f3 r\u1ea5t nhi\u1ec1u \u0111\u01a1n v\u1ecb cung c\u1ea5p, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng c\u00e1i t\u00ean n\u1ed5i b\u1eadt b\u1ea1n n\u00ean tham kh\u1ea3o:<\/span><\/p>\n

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        • Getfly CRM:<\/b> L\u00e0 m\u1ed9t trong nh\u1eefng n\u1ec1n t\u1ea3ng CRM ph\u1ed5 bi\u1ebfn nh\u1ea5t t\u1ea1i Vi\u1ec7t Nam d\u00e0nh cho SMEs. Getfly h\u1ed7 tr\u1ee3 t\u00ednh n\u0103ng Automation r\u1ea5t m\u1ea1nh m\u1ebd, t\u00edch h\u1ee3p s\u1eb5n API v\u1edbi nhi\u1ec1u \u0111\u1ed1i t\u00e1c cung c\u1ea5p SMS Brandname (nh\u01b0 eSMS, Vietguys), gi\u00fap thao t\u00e1c c\u00e0i \u0111\u1eb7t g\u1eedi tin nh\u1eafn di\u1ec5n ra nhanh ch\u00f3ng.<\/span><\/li>\n
        • Bizfly CRM:<\/b> \u0110i\u1ec3m m\u1ea1nh c\u1ee7a Bizfly l\u00e0 h\u1ec7 sinh th\u00e1i c\u00f4ng c\u1ee5 \u0111a d\u1ea1ng. T\u00ednh n\u0103ng ph\u00e2n lu\u1ed3ng kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng v\u00e0 k\u00edch ho\u1ea1t k\u1ecbch b\u1ea3n SMS CSKH c\u1ee7a Bizfly ho\u1ea1t \u0111\u1ed9ng c\u1ef1c k\u1ef3 \u1ed5n \u0111\u1ecbnh.<\/span><\/li>\n
        • Zoho CRM:<\/b> D\u00e0nh cho c\u00e1c doanh nghi\u1ec7p quy m\u00f4 l\u1edbn h\u01a1n ho\u1eb7c c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng to\u00e0n c\u1ea7u. D\u00f9 l\u00e0 ph\u1ea7n m\u1ec1m qu\u1ed1c t\u1ebf, Zoho v\u1eabn h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i qua Webhooks v\u00e0 API v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p SMS t\u1ea1i Vi\u1ec7t Nam \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1ef1 \u0111\u1ed9ng h\u00f3a.<\/span><\/li>\n<\/ul>\n

          5. \u1ee8ng d\u1ee5ng th\u1ef1c t\u1ebf theo t\u1eebng ng\u00e0nh ngh\u1ec1<\/b><\/h2>\n

          B\u1ea5t k\u1ef3 ng\u00e0nh ngh\u1ec1 n\u00e0o c\u0169ng c\u00f3 th\u1ec3 b\u1ee9t ph\u00e1 doanh thu v\u1edbi h\u1ec7 th\u1ed1ng g\u1eedi sms ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/span><\/p>\n

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          • Ng\u00e0nh B\u1ea5t \u0111\u1ed9ng s\u1ea3n:<\/b> G\u1eedi tin nh\u1eafn ch\u1ee9a m\u00e3 x\u00e1c nh\u1eadn \u0111\u0103ng k\u00fd xem d\u1ef1 \u00e1n, nh\u1eafc l\u1ecbch h\u1eb9n \u0111i xem nh\u00e0 m\u1eabu, ho\u1eb7c ch\u00fac m\u1eebng sinh nh\u1eadt kh\u00e1ch h\u00e0ng VIP.<\/span><\/li>\n
          • Ng\u00e0nh Spa \/ Th\u1ea9m m\u1ef9 vi\u1ec7n \/ Ph\u00f2ng kh\u00e1m:<\/b> T\u1ef1 \u0111\u1ed9ng g\u1eedi SMS nh\u1eafc l\u1ecbch h\u1eb9n li\u1ec7u tr\u00ecnh tr\u01b0\u1edbc 24h (gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 kh\u00e1ch qu\u00ean l\u1ecbch), g\u1eedi m\u00e3 gi\u1ea3m gi\u00e1 cu\u1ed1i tu\u1ea7n cho t\u1eadp kh\u00e1ch h\u00e0ng c\u0169.<\/span><\/li>\n
          • Ng\u00e0nh Gi\u00e1o d\u1ee5c \/ \u0110\u00e0o t\u1ea1o:<\/b> Th\u00f4ng b\u00e1o l\u1ecbch khai gi\u1ea3ng, th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3 thi c\u1ee7a h\u1ecdc vi\u00ean, nh\u1eafc nh\u1edf th\u1eddi h\u1ea1n \u0111\u00f3ng h\u1ecdc ph\u00ed t\u1ef1 \u0111\u1ed9ng.<\/span><\/li>\n
          • B\u00e1n l\u1ebb & Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed:<\/b> G\u1eedi SMS x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng, th\u00f4ng b\u00e1o t\u00ecnh tr\u1ea1ng v\u1eadn chuy\u1ec3n m\u00e3 v\u1eadn \u0111\u01a1n \u0111\u1ec3 kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng theo d\u00f5i.<\/span><\/li>\n<\/ul>\n

            6. Quy tr\u00ecnh 3 b\u01b0\u1edbc tri\u1ec3n khai CRM g\u1eedi SMS Brandname cho ng\u01b0\u1eddi m\u1edbi<\/b><\/h2>\n
              \n
            • B\u01b0\u1edbc 1: \u0110\u0103ng k\u00fd t\u00ean \u0111\u1ecbnh danh (Brandname).<\/b> B\u1ea1n c\u1ea7n l\u00e0m vi\u1ec7c v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 SMS Gateway, n\u1ed9p gi\u1ea5y ph\u00e9p \u0110\u0103ng k\u00fd kinh doanh v\u00e0 c\u00e1c gi\u1ea5y t\u1edd li\u00ean quan \u0111\u1ec3 \u0111\u0103ng k\u00fd t\u00ean th\u01b0\u01a1ng hi\u1ec7u v\u1edbi c\u00e1c nh\u00e0 m\u1ea1ng (Viettel, Vina, Mobi).<\/span><\/li>\n
            • B\u01b0\u1edbc 2: L\u1ef1a ch\u1ecdn nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m CRM.<\/b> Ch\u1ecdn mua m\u1ed9t ph\u1ea7n m\u1ec1m CRM c\u00f3 t\u00ednh n\u0103ng Automation v\u00e0 y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt vi\u00ean c\u1ee7a h\u1ecd t\u00edch h\u1ee3p API SMS Gateway c\u1ee7a b\u1ea1n v\u00e0o h\u1ec7 th\u1ed1ng.<\/span><\/li>\n
            • B\u01b0\u1edbc 3: L\u1eadp b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh v\u00e0 thi\u1ebft l\u1eadp k\u1ecbch b\u1ea3n.<\/b> Ph\u00e2n t\u00edch v\u00f2ng \u0111\u1eddi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. L\u00ean s\u1eb5n n\u1ed9i dung (template) v\u00e0 thi\u1ebft l\u1eadp c\u00e1c m\u1ed1c th\u1eddi gian k\u00edch ho\u1ea1t tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng tr\u00ean ph\u1ea7n m\u1ec1m.<\/span><\/li>\n<\/ul>\n

              7. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ)<\/b><\/h2>\n

              Chi ph\u00ed g\u1eedi 1 tin nh\u1eafn SMS Brandname qua CRM l\u00e0 bao nhi\u00eau?<\/b> T\u00f9y thu\u1ed9c v\u00e0o lo\u1ea1i tin nh\u1eafn (Tin CSKH hay Tin Qu\u1ea3ng C\u00e1o) v\u00e0 nh\u00e0 m\u1ea1ng, m\u1ee9c gi\u00e1 th\u01b0\u1eddng dao \u0111\u1ed9ng t\u1eeb 300 VN\u0110 \u0111\u1ebfn 800 VN\u0110 \/ 1 tin nh\u1eafn. Tin nh\u1eafn CSKH th\u01b0\u1eddng c\u00f3 gi\u00e1 r\u1ebb h\u01a1n.<\/span><\/p>\n

              \u0110\u0103ng k\u00fd SMS Brandname m\u1ea5t bao l\u00e2u?<\/b> Th\u1ee7 t\u1ee5c \u0111\u0103ng k\u00fd t\u00ean \u0111\u1ecbnh danh v\u1edbi c\u00e1c nh\u00e0 m\u1ea1ng th\u01b0\u1eddng m\u1ea5t t\u1eeb 3 \u0111\u1ebfn 7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/span><\/p>\n

              Ph\u1ea7n m\u1ec1m CRM c\u00f3 g\u1eedi \u0111\u01b0\u1ee3c tin nh\u1eafn cho s\u1ed1 \u0111i\u1ec7n tho\u1ea1i t\u1eeb ch\u1ed1i qu\u1ea3ng c\u00e1o kh\u00f4ng?<\/b> Theo Ngh\u1ecb \u0111\u1ecbnh 91\/2020\/N\u0110-CP, b\u1ea1n KH\u00d4NG \u0110\u01af\u1ee2C ph\u00e9p g\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o \u0111\u1ebfn c\u00e1c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i n\u1eb1m trong Danh s\u00e1ch kh\u00f4ng qu\u1ea3ng c\u00e1o (DNC). Tuy nhi\u00ean, v\u1edbi tin nh\u1eafn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (nh\u01b0 th\u00f4ng b\u00e1o s\u1ed1 d\u01b0, m\u00e3 OTP, x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng \u0111\u00e3 giao d\u1ecbch), b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 g\u1eedi b\u00ecnh th\u01b0\u1eddng.<\/span><\/p>\n

               <\/p>\n","protected":false},"excerpt":{"rendered":"

              B\u1ea1n \u0111ang \u0111au \u0111\u1ea7u v\u00ec nh\u00e2n vi\u00ean qu\u00ean nh\u1eafn tin ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169? C\u00e1c chi\u1ebfn d\u1ecbch g\u1eedi tin nh\u1eafn b\u1eb1ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u00e1 nh\u00e2n (SIM… <\/p>\n","protected":false},"author":1,"featured_media":39452,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-39416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=39416"}],"version-history":[{"count":3,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39416\/revisions"}],"predecessor-version":[{"id":39456,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39416\/revisions\/39456"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/39452"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=39416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=39416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=39416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}