{"id":39976,"date":"2026-10-14T10:20:01","date_gmt":"2026-10-14T03:20:01","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=39976"},"modified":"2026-10-14T10:20:01","modified_gmt":"2026-10-14T03:20:01","slug":"kich-ban-telesale-bds-chot-lich-hen","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/kich-ban-telesale-bds-chot-lich-hen","title":{"rendered":"K\u1ecbch B\u1ea3n Telesale B\u0110S Ch\u1ed1t L\u1ecbch H\u1eb9n Chi Ti\u1ebft & T\u1ef7 L\u1ec7 Th\u00e0nh C\u00f4ng Cao Nh\u1ea5t"},"content":{"rendered":"

Trong ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, cu\u1ed9c g\u1ecdi telesale \u0111\u1ea7u ti\u00ean <\/span>kh\u00f4ng ph\u1ea3i l\u00e0 n\u01a1i \u0111\u1ec3 b\u00e1n m\u1ed9t c\u0103n h\u1ed9 hay l\u00f4 \u0111\u1ea5t tr\u1ecb gi\u00e1 h\u00e0ng t\u1ef7 \u0111\u1ed3ng<\/b>, m\u00e0 m\u1ee5c ti\u00eau t\u1ed1i th\u01b0\u1ee3ng ch\u00ednh l\u00e0 <\/span>b\u00e1n m\u1ed9t cu\u1ed9c h\u1eb9n<\/b>. M\u1eb7c d\u00f9 v\u1eady, c\u00f3 \u0111\u1ebfn 90% m\u00f4i gi\u1edbi m\u1edbi b\u01b0\u1edbc v\u00e0o ngh\u1ec1 g\u1eb7p th\u1ea5t b\u1ea1i v\u00ec c\u00fap m\u00e1y ngay sau 10 gi\u00e2y \u0111\u1ea7u ti\u00ean ho\u1eb7c b\u1ecb kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i kh\u00e9o b\u1eb1ng c\u00e2u n\u00f3i quen thu\u1ed9c: <\/span>“G\u1eedi Zalo cho anh xem tr\u01b0\u1edbc nh\u00e9”<\/span><\/i>.<\/span><\/p>\n

N\u1ebfu b\u1ea1n \u0111ang loay hoay t\u00ecm ki\u1ebfm m\u1ed9t <\/span>k\u1ecbch b\u1ea3n telesale B\u0110S ch\u1ed1t l\u1ecbch h\u1eb9n<\/b> chu\u1ea9n ch\u1ec9nh, gi\u00fap n\u00e2ng t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd g\u1eb7p m\u1eb7t l\u00ean \u0111\u1ebfn 80%, b\u00e0i vi\u1ebft n\u00e0y d\u00e0nh cho b\u1ea1n. Ch\u00fang t\u00f4i s\u1ebd cung c\u1ea5p quy tr\u00ecnh 5 b\u01b0\u1edbc th\u1ef1c chi\u1ebfn, t\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n g\u1ecdi \u0111i\u1ec7n B\u0110S \u0111\u1ec9nh cao v\u00e0 tuy\u1ec7t chi\u00eau b\u1ebb l\u00e1i l\u1eddi t\u1eeb ch\u1ed1i th\u00e0nh l\u1ecbch h\u1eb9n th\u00e0nh c\u00f4ng.<\/span><\/p>\n

1. Sai l\u1ea7m khi\u1ebfn 90% m\u00f4i gi\u1edbi th\u1ea5t b\u1ea1i khi ch\u1ed1t l\u1ecbch h\u1eb9n qua \u0111i\u1ec7n tho\u1ea1i<\/b><\/h2>\n

Tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng b\u1ea5t k\u1ef3 <\/span>k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n<\/b> n\u00e0o, b\u1ea1n c\u1ea7n nh\u1eadn di\u1ec7n v\u00e0 lo\u1ea1i b\u1ecf 4 sai l\u1ea7m ch\u00ed m\u1ea1ng d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\n

    \n
  • Nh\u1ea7m l\u1eabn m\u1ee5c ti\u00eau cu\u1ed9c g\u1ecdi:<\/b> M\u00f4i gi\u1edbi th\u01b0\u1eddng m\u1eafc l\u1ed7i d\u1ed3n qu\u00e1 nhi\u1ec1u th\u00f4ng tin v\u1ec1 di\u1ec7n t\u00edch, gi\u00e1 b\u00e1n, chi\u1ebft kh\u1ea5u, v\u1ecb tr\u00ed v\u00e0o cu\u1ed9c g\u1ecdi 2 ph\u00fat. M\u1ee5c ti\u00eau duy nh\u1ea5t c\u1ee7a Telesale B\u0110S l\u00e0 <\/span>kh\u01a1i g\u1ee3i s\u1ef1 t\u00f2 m\u00f2 v\u00e0 ch\u1ed1t l\u1ecbch h\u1eb9n g\u1eb7p tr\u1ef1c ti\u1ebfp<\/b> (ho\u1eb7c \u0111i xem d\u1ef1 \u00e1n).<\/span><\/li>\n<\/ul>\n
    \"\u1ea2nh
    \u1ea2nh 1: sai l\u1ea7m khi\u1ebfn 90% m\u00f4i gi\u1edbi th\u1ea5t b\u1ea1i khi ch\u1ed1t l\u1ecbch h\u1eb9n qua \u0111i\u1ec7n tho\u1ea1i<\/figcaption><\/figure>\n
      \n
    • \u0110\u1eb7t c\u00e2u h\u1ecfi \u0111\u00f3ng d\u1ea1ng “C\u00d3\/KH\u00d4NG”:<\/b> C\u00e2u h\u1ecfi <\/span>“Anh\/ch\u1ecb c\u00f3 r\u1ea3nh cu\u1ed1i tu\u1ea7n n\u00e0y \u0111i xem d\u1ef1 \u00e1n kh\u00f4ng \u1ea1?”<\/span><\/i> v\u00f4 t\u00ecnh trao cho kh\u00e1ch h\u00e0ng quy\u1ec1n t\u1eeb ch\u1ed1i b\u1eb1ng m\u1ed9t t\u1eeb <\/span>“Kh\u00f4ng”<\/span><\/i>.<\/span><\/li>\n
    • “B\u1eafn” th\u00f4ng tin m\u1ed9t chi\u1ec1u, thi\u1ebfu l\u1eafng nghe:<\/b> M\u00f4i gi\u1edbi n\u00f3i nh\u01b0 l\u1eadp tr\u00ecnh s\u1eb5n m\u00e0 kh\u00f4ng l\u1eafng nghe xem kh\u00e1ch h\u00e0ng \u0111ang t\u00ecm ki\u1ebfm nh\u00e0 \u1edf hay \u0111\u1ea7u t\u01b0, ng\u00e2n s\u00e1ch bao nhi\u00eau.<\/span><\/li>\n
    • B\u1ecf cu\u1ed9c ngay sau l\u1eddi t\u1eeb ch\u1ed1i \u0111\u1ea7u ti\u00ean:<\/b> Khi kh\u00e1ch n\u00f3i <\/span>“Anh b\u1eadn l\u1eafm”<\/span><\/i>, \u0111a ph\u1ea7n m\u00f4i gi\u1edbi v\u1ed9i v\u00e3 <\/span>“D\u1ea1 em c\u1ea3m \u01a1n”<\/span><\/i> r\u1ed3i c\u00fap m\u00e1y thay v\u00ec d\u00f9ng k\u1ef9 thu\u1eadt xoa d\u1ecbu v\u00e0 b\u1ebb l\u00e1i.<\/span><\/li>\n<\/ul>\n

      2. Quy tr\u00ecnh 5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n telesale B\u0110S ch\u1ed1t l\u1ecbch h\u1eb9n chu\u1ea9n<\/b><\/h2>\n

      M\u1ed9t <\/span>k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n<\/b> chuy\u00ean nghi\u1ec7p lu\u00f4n tu\u00e2n th\u1ee7 theo quy tr\u00ecnh 5 b\u01b0\u1edbc t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng:<\/span><\/p>\n\n\n\n\n\n\n\n\n
      B\u01b0\u1edbc<\/b><\/td>\nT\u00ean b\u01b0\u1edbc<\/b><\/td>\nTh\u1eddi l\u01b0\u1ee3ng<\/b><\/td>\nM\u1ee5c ti\u00eau c\u1ed1t l\u00f5i<\/b><\/td>\n<\/tr>\n
      B\u01b0\u1edbc 1<\/b><\/td>\nCh\u00e0o h\u1ecfi & X\u00e1c nh\u1eadn nh\u00e2n th\u00e2n<\/span><\/td>\n5 – 10 gi\u00e2y<\/span><\/td>\nT\u1ea1o s\u1ef1 th\u00e2n thi\u1ec7n, x\u01b0ng danh l\u1ecbch s\u1ef1, tr\u00e1nh b\u1ecb coi l\u00e0 cu\u1ed9c g\u1ecdi r\u00e1c<\/span><\/td>\n<\/tr>\n
      B\u01b0\u1edbc 2<\/b><\/td>\nG\u00e2y ch\u00fa \u00fd & N\u00eau l\u00fd do g\u1ecdi (Hook)<\/span><\/td>\n10 – 15 gi\u00e2y<\/span><\/td>\n\u0110\u01b0a ra gi\u00e1 tr\u1ecb \u0111\u1ed9c quy\u1ec1n ho\u1eb7c th\u00f4ng tin “n\u00f3ng” nh\u1ea5t c\u1ee7a d\u1ef1 \u00e1n<\/span><\/td>\n<\/tr>\n
      B\u01b0\u1edbc 3<\/b><\/td>\nKhai th\u00e1c nhu c\u1ea7u b\u1eb1ng c\u00e2u h\u1ecfi m\u1edf<\/span><\/td>\n30 – 45 gi\u00e2y<\/span><\/td>\nX\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m \u0111au (Pain point) v\u00e0 m\u1ee5c \u0111\u00edch mua (\u0110\u1ec3 \u1edf hay \u0110\u1ea7u t\u01b0)<\/span><\/td>\n<\/tr>\n
      B\u01b0\u1edbc 4<\/b><\/td>\nKh\u01a1i g\u1ee3i t\u00f2 m\u00f2 & \u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p<\/span><\/td>\n30 – 45 gi\u00e2y<\/span><\/td>\nH\u00e9 l\u1ed9 2 – 3 \u01b0u \u0111i\u1ec3m \u0111\u1eaft gi\u00e1 nh\u1ea5t, gi\u1eef l\u1ea1i th\u00f4ng tin c\u1ed1t l\u00f5i cho bu\u1ed5i g\u1eb7p<\/span><\/td>\n<\/tr>\n
      B\u01b0\u1edbc 5<\/b><\/td>\nCh\u1ed1t l\u1ecbch h\u1eb9n (Closing)<\/span><\/td>\n15 – 20 gi\u00e2y<\/span><\/td>\nS\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt L\u1ef1a ch\u1ecdn 2 ph\u01b0\u01a1ng \u00e1n (Alternative Option)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
      \"\u1ea2nh
      \u1ea2nh 2: quy tr\u00ecnh 5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n chu\u1ea9n<\/figcaption><\/figure>\n

      3. T\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n telesale B\u0110S ch\u1ed1t l\u1ecbch h\u1eb9n th\u1ef1c chi\u1ebfn<\/b><\/h2>\n

      3.1. M\u1eabu k\u1ecbch b\u1ea3n telesale B\u0110S ch\u00e0o b\u00e1n d\u1ef1 \u00e1n m\u1edbi (Data Cold)<\/b><\/h3>\n

      T\u1ec7p d\u1eef li\u1ec7u th\u00f4 (Data Cold) l\u00e0 t\u1ec7p kh\u00f3 ch\u1ed1t nh\u1ea5t. K\u1ecbch b\u1ea3n n\u00e0y t\u1eadp trung v\u00e0o t\u00ednh m\u1edbi l\u1ea1 v\u00e0 c\u01a1 h\u1ed9i nh\u1eadn su\u1ea5t n\u1ed9i b\u1ed9.<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1 em ch\u00e0o anh [T\u00ean kh\u00e1ch h\u00e0ng], em l\u00e0 [T\u00ean sale] g\u1ecdi cho m\u00ecnh t\u1eeb Ban qu\u1ea3n l\u00fd d\u1ef1 \u00e1n [T\u00ean d\u1ef1 \u00e1n] \u1edf [Khu v\u1ef1c] \u1ea1.<\/span><\/p>\n

      Kh\u00e1ch h\u00e0ng:<\/b> C\u00f3 vi\u1ec7c g\u00ec th\u1ebf em?<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1, s\u00e1ng nay d\u1ef1 \u00e1n b\u00ean em v\u1eeba ch\u00ednh th\u1ee9c ra m\u1eaft 20 su\u1ea5t n\u1ed9i b\u1ed9 v\u1ecb tr\u00ed \u0111\u1eb9p nh\u1ea5t m\u1eb7t ti\u1ec1n \u0111\u01b0\u1eddng [T\u00ean \u0111\u01b0\u1eddng] v\u1edbi ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u l\u00ean t\u1edbi [X]%. Em bi\u1ebft anh [T\u00ean kh\u00e1ch] l\u00e0 nh\u00e0 \u0111\u1ea7u t\u01b0 r\u1ea5t nh\u1ea1y b\u00e9n \u1edf khu v\u1ef1c n\u00e0y n\u00ean g\u1ecdi b\u00e1o anh th\u00f4ng tin s\u1edbm nh\u1ea5t \u1ea1.<\/span><\/p>\n

      Kh\u00e1ch h\u00e0ng:<\/b> D\u1ef1 \u00e1n \u0111\u00f3 gi\u00e1 sao em?<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1, m\u1ee9c gi\u00e1 \u0111\u1ee3t 1 ch\u1ec9 t\u1eeb [Gi\u00e1] tri\u1ec7u\/m2, c\u1ef1c k\u1ef3 t\u1ed1t \u0111\u1ec3 \u0111\u1ea7u t\u01b0 l\u01b0\u1edbt s\u00f3ng ho\u1eb7c t\u00edch s\u1ea3n. Tuy nhi\u00ean \u0111\u1ee3t n\u00e0y s\u1ed1 l\u01b0\u1ee3ng c\u0103n g\u00f3c \u0111\u1eb9p c\u00f3 h\u1ea1n. Thay v\u00ec anh xem qua b\u1ea3n v\u1ebd tr\u00ean m\u1ea1ng kh\u00f3 h\u00ecnh dung, s\u00e1ng Th\u1ee9 7 n\u00e0y b\u00ean em c\u00f3 xe \u0111\u01b0a \u0111\u00f3n tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf c\u00f4ng tr\u00ecnh v\u00e0 xem b\u1ea3ng gi\u00e1 ni\u00eam y\u1ebft.<\/span><\/p>\n

      Em x\u1ebfp ch\u1ed7 cho anh [T\u00ean kh\u00e1ch] s\u00e1ng Th\u1ee9 7 l\u00fac 8h30 hay chi\u1ec1u Ch\u1ee7 Nh\u1eadt l\u00fac 14h30 th\u00ec ti\u1ec7n h\u01a1n cho anh \u1ea1?<\/span><\/p>\n

      \"
      \u1ea2nh 3: t\u1ed5ng h\u1ee3p c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n th\u1ef1c chi\u1ebfn<\/figcaption><\/figure>\n

      3.2. M\u1eabu k\u1ecbch b\u1ea3n ch\u1ed1t h\u1eb9n tham d\u1ef1 Event m\u1edf b\u00e1n \/ Khai tr\u01b0\u01a1ng nh\u00e0 m\u1eabu<\/b><\/h3>\n

      T\u1eadn d\u1ee5ng hi\u1ec7u \u1ee9ng \u0111\u00e1m \u0111\u00f4ng v\u00e0 s\u1ef1 ki\u1ec7n tr\u1ef1c ti\u1ebfp \u0111\u1ec3 ch\u1ed1t l\u1ecbch h\u1eb9n.<\/span><\/p>\n

      Telesale:<\/b> Em ch\u00e0o ch\u1ecb [T\u00ean kh\u00e1ch], em l\u00e0 [T\u00ean sale] b\u00ean t\u01b0 v\u1ea5n d\u1ef1 \u00e1n c\u0103n h\u1ed9 [T\u00ean d\u1ef1 \u00e1n].<\/span><\/p>\n

      Kh\u00e1ch h\u00e0ng:<\/b> Ch\u1ecb \u0111ang l\u00e0m vi\u1ec7c em \u01a1i.<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1 em xin ch\u1ecb \u0111\u00fang 30 gi\u00e2y th\u00f4i \u1ea1! S\u00e1ng Ch\u1ee7 nh\u1eadt tu\u1ea7n n\u00e0y, b\u00ean em t\u1ed5 ch\u1ee9c <\/span>L\u1ec5 Khai Tr\u01b0\u01a1ng Nh\u00e0 M\u1eabu<\/b> v\u00e0 tri \u00e2n kh\u00e1ch h\u00e0ng t\u1ea1i [\u0110\u1ecba ch\u1ec9]. T\u1ea5t c\u1ea3 kh\u00e1ch tham d\u1ef1 \u0111\u1ec1u nh\u1eadn voucher qu\u00e0 t\u1eb7ng [Gi\u00e1 tr\u1ecb] v\u00e0 b\u1ed1c th\u0103m tr\u00fang th\u01b0\u1edfng [Qu\u00e0 t\u1eb7ng].<\/span><\/p>\n

      \u0110\u1eb7c bi\u1ec7t, ch\u1ecb s\u1ebd \u0111\u01b0\u1ee3c t\u1eadn m\u1eaft tr\u1ea3i nghi\u1ec7m thi\u1ebft k\u1ebf c\u0103n 2PN ban c\u00f4ng panorama c\u1ef1c k\u1ef3 tho\u00e1ng m\u00e1t. Em xin ph\u00e9p g\u1eedi v\u00e9 m\u1eddi VIP qua Zalo cho ch\u1ecb nh\u00e9. S\u00e1ng Ch\u1ee7 nh\u1eadt n\u00e0y kho\u1ea3ng 9h00 ch\u1ecb qua tham quan hay 10h00 th\u00ec thu\u1eadn ti\u1ec7n cho ch\u1ecb h\u01a1n \u1ea1?<\/span><\/p>\n

      3.3. M\u1eabu k\u1ecbch b\u1ea3n telesale B\u0110S cho kh\u00e1ch h\u00e0ng c\u0169 \/ Kh\u00e1ch quan t\u00e2m l\u1ea1i<\/b><\/h3>\n

      T\u1ec7p kh\u00e1ch \u0111\u00e3 t\u1eebng g\u1ecdi \u0111i\u1ec7n ho\u1eb7c quan t\u00e2m d\u1ef1 \u00e1n c\u0169 nh\u01b0ng ch\u01b0a giao d\u1ecbch.<\/span><\/p>\n

      Telesale:<\/b> Anh [T\u00ean kh\u00e1ch] \u01a1i, em [T\u00ean sale] b\u00ean [T\u00ean cty\/d\u1ef1 \u00e1n] \u0111\u1ee3t tr\u01b0\u1edbc c\u00f3 h\u1ed7 tr\u1ee3 anh t\u00ecm hi\u1ec3u c\u0103n h\u1ed9 \u1edf [Khu v\u1ef1c] \u0111\u00e2y \u1ea1. Anh c\u00f2n nh\u1edb em kh\u00f4ng?<\/span><\/p>\n

      Kh\u00e1ch h\u00e0ng:<\/b> \u00c0 nh\u1edb ch\u1ee9, d\u1ea1o n\u00e0y c\u00f3 g\u00ec m\u1edbi kh\u00f4ng em?<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1 \u0111\u00fang r\u1ed3i anh, \u0111\u1ee3t n\u00e0y d\u1ef1 \u00e1n b\u00ean em v\u1eeba ra m\u1eaft Ph\u00e2n khu m\u1edbi v\u1edbi ch\u00ednh s\u00e1ch thanh to\u00e1n “si\u00eau gi\u00e3n” \u2013 ch\u1ec9 1%\/th\u00e1ng, ng\u00e2n h\u00e0ng h\u1ed7 tr\u1ee3 \u00e2n h\u1ea1n g\u1ed1c l\u00e3i 24 th\u00e1ng. Em nh\u1edb \u0111\u1ee3t tr\u01b0\u1edbc anh t\u00ecm c\u0103n kho\u1ea3ng 2 t\u1ef7 c\u00f3 b\u00e0i to\u00e1n t\u00e0i ch\u00ednh nh\u1eb9 nh\u00e0ng.<\/span><\/p>\n

      Ti\u1ec7n \u0111\u01b0\u1eddng chi\u1ec1u mai em \u0111i h\u1ed7 tr\u1ee3 kh\u00e1ch g\u1ea7n c\u01a1 quan anh, em gh\u00e9 g\u1eedi anh b\u1ea3ng t\u00ednh d\u00f2ng ti\u1ec1n chi ti\u1ebft trong 15 ph\u00fat nh\u00e9. Chi\u1ec1u mai 14h30 hay 16h30 em qua v\u0103n ph\u00f2ng anh th\u00ec ti\u1ec7n h\u01a1n?<\/span><\/p>\n

      3.4. M\u1eabu k\u1ecbch b\u1ea3n telesale B\u0110S \u0110\u1ea7u t\u01b0 \/ Bi\u1ec7t th\u1ef1 ngh\u1ec9 d\u01b0\u1ee1ng \/ \u0110\u1ea5t n\u1ec1n<\/b><\/h3>\n

      \u0110\u1ed1i v\u1edbi t\u1ec7p kh\u00e1ch h\u00e0ng ph\u00e2n kh\u00fac cao c\u1ea5p, k\u1ecbch b\u1ea3n c\u1ea7n t\u1eadp trung v\u00e0o <\/span>B\u00e0i to\u00e1n d\u00f2ng ti\u1ec1n, L\u00e3i v\u1ed1n v\u00e0 S\u1ef1 khan hi\u1ebfm<\/b>.<\/span><\/p>\n

      Telesale:<\/b> Em ch\u00e0o anh [T\u00ean kh\u00e1ch], em l\u00e0 [T\u00ean sale] chuy\u00ean t\u01b0 v\u1ea5n d\u00f2ng s\u1ea3n ph\u1ea9m \u0110\u1ea5t n\u1ec1n\/Bi\u1ec7t th\u1ef1 t\u1ea1i [Khu v\u1ef1c].<\/span><\/p>\n

      Telesale:<\/b> Em g\u1ecdi h\u1ed7 tr\u1ee3 anh th\u00f4ng tin v\u1ec1 th\u00f4ng tin quy ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng [T\u00ean \u0111\u01b0\u1eddng\/C\u1ea7u] v\u1eeba \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t kh\u1edfi c\u00f4ng th\u00e1ng sau. Ngay c\u1ea1nh v\u1ecb tr\u00ed n\u00e0y b\u00ean em \u0111ang c\u00f3 qu\u1ef9 \u0111\u1ea5t n\u1ec1n ph\u00e2n l\u00f4 \u0111\u00e3 c\u00f3 s\u1ed5 h\u1ed3ng ri\u00eang, cam k\u1ebft l\u1ee3i nhu\u1eadn t\u1ed1i thi\u1ec3u [X]%\/n\u0103m.<\/span><\/p>\n

      D\u00f2ng n\u00e0y ph\u00f9 h\u1ee3p \u0111\u1ec3 anh [T\u00ean kh\u00e1ch] tr\u00fa \u1ea9n d\u00f2ng ti\u1ec1n ch\u1ed1ng l\u1ea1m ph\u00e1t r\u1ea5t t\u1ed1t. S\u00e1ng mai em m\u1eddi anh c\u00e0 ph\u00ea \u1edf [\u0110\u1ecba \u0111i\u1ec3m g\u1ea7n kh\u00e1ch] em g\u1eedi anh b\u1ea3n \u0111\u1ed3 quy ho\u1ea1ch kh\u1ed5 l\u1edbn v\u00e0 ph\u00e2n t\u00edch chi ti\u1ebft. S\u00e1ng mai 9h hay chi\u1ec1u 15h anh r\u1ea3nh \u1ea1?<\/span><\/p>\n

      3.5. M\u1eabu k\u1ecbch b\u1ea3n telesale B\u0110S t\u1eeb ngu\u1ed3n gi\u1edbi thi\u1ec7u (Data Warm)<\/b><\/h3>\n

      Khi c\u00f3 \u0111\u00f2n b\u1ea9y l\u00e0 ng\u01b0\u1eddi quen gi\u1edbi thi\u1ec7u, t\u1ef7 l\u1ec7 ch\u1ed1t h\u1eb9n th\u00e0nh c\u00f4ng c\u00f3 th\u1ec3 l\u00ean t\u1edbi 90%.<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1 em ch\u00e0o anh [T\u00ean kh\u00e1ch], em l\u00e0 [T\u00ean sale]. Em nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin t\u1eeb anh [T\u00ean ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u] \u2013 b\u1ea1n anh. Anh [T\u00ean ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u] c\u00f3 chia s\u1ebb l\u00e0 anh \u0111ang mu\u1ed1n t\u00ecm m\u1ed9t c\u0103n h\u1ed9 3 ph\u00f2ng ng\u1ee7 khu v\u1ef1c [T\u00ean qu\u1eadn\/khu v\u1ef1c] cho gia \u0111\u00ecnh, n\u00ean b\u1ea3o em h\u1ed7 tr\u1ee3 anh t\u1ed1t nh\u1ea5t.<\/span><\/p>\n

      Kh\u00e1ch h\u00e0ng:<\/b> \u1ed2 th\u1ebf \u00e0 em, anh [T\u00ean ng\u01b0\u1eddi gi\u1edbi thi\u1ec7u] c\u00f3 n\u00f3i qua v\u1edbi anh r\u1ed3i.<\/span><\/p>\n

      Telesale:<\/b> D\u1ea1 v\u00e2ng, hi\u1ec7n t\u1ea1i em \u0111ang gi\u1eef 2 c\u0103n su\u1ea5t ngo\u1ea1i giao g\u00f3c c\u1ef1c \u0111\u1eb9p, view c\u00f4ng vi\u00ean \u0111\u00fang theo ti\u00eau ch\u00ed anh \u0111ang t\u00ecm. T\u1ed1i nay ho\u1eb7c s\u00e1ng mai em tranh th\u1ee7 qua g\u1eedi anh h\u1ed3 s\u01a1 ph\u00e1p l\u00fd v\u00e0 s\u01a1 \u0111\u1ed3 thi\u1ebft k\u1ebf nh\u00e9. S\u00e1ng mai 8h30 hay 10h00 anh r\u1ea3nh em gh\u00e9 qua \u1ea1?<\/span><\/p>\n

      4. Tuy\u1ec7t chi\u00eau x\u1eed l\u00fd t\u1eeb ch\u1ed1i \u0111\u1ec3 b\u1ebb l\u00e1i sang ch\u1ed1t l\u1ecbch h\u1eb9n<\/b><\/h2>\n

      L\u1eddi t\u1eeb ch\u1ed1i l\u00e0 b\u1eaft \u0111\u1ea7u c\u1ee7a m\u1ed9t cu\u1ed9c b\u00e1n h\u00e0ng. Khi \u00e1p d\u1ee5ng <\/span>k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n<\/b>, b\u1ea1n ph\u1ea3i thu\u1ed9c l\u00f2ng c\u00e1ch ph\u1ea3n \u1ee9ng v\u1edbi 3 l\u1eddi t\u1eeb ch\u1ed1i ph\u1ed5 bi\u1ebfn nh\u1ea5t:<\/span><\/p>\n

      [L\u1eddi t\u1eeb ch\u1ed1i c\u1ee7a kh\u00e1ch] —> [\u0110\u1ed3ng c\u1ea3m & Kh\u1eb3ng \u0111\u1ecbnh l\u1ea1i gi\u00e1 tr\u1ecb] —> [Ch\u1ed1t h\u1eb9n b\u1eb1ng k\u1ef9 thu\u1eadt 2 l\u1ef1a ch\u1ecdn]<\/span><\/p>\n

      4.1. Kh\u00e1ch n\u00f3i: “G\u1eedi th\u00f4ng tin qua Zalo \/ Email cho anh tham kh\u1ea3o tr\u01b0\u1edbc”<\/b><\/h3>\n
        \n
      • L\u1ed7i sai:<\/b> “V\u00e2ng \u1ea1, em g\u1eedi li\u1ec1n qua Zalo anh xem nh\u00e9”<\/span><\/i> Kh\u00e1ch s\u1ebd \u0111\u1ecdc l\u01b0\u1edbt qua ho\u1eb7c ch\u1eb7n Zalo.<\/span><\/li>\n
      • C\u00e1ch b\u1ebb l\u00e1i chu\u1ea9n:<\/b> \u0110\u1ed3ng \u00fd g\u1eedi + N\u00eau l\u00fd do v\u00ec sao c\u1ea7n g\u1eb7p tr\u1ef1c ti\u1ebfp.<\/span><\/li>\n<\/ul>\n

        L\u1eddi tho\u1ea1i m\u1eabu:<\/b> *”D\u1ea1 ch\u1eafc ch\u1eafn r\u1ed3i \u1ea1, em s\u1ebd g\u1eedi t\u00e0i li\u1ec7u qua Zalo s\u1ed1 n\u00e0y cho anh ngay. Tuy nhi\u00ean anh [T\u00ean kh\u00e1ch] \u01a1i, d\u1ef1 \u00e1n n\u00e0y b\u1ea3ng h\u00e0ng thay \u0111\u1ed5i theo gi\u1edd v\u00e0 c\u00f3 nh\u1eefng c\u0103n c\u1eaft l\u1ed7 gi\u00e1 c\u1ef1c t\u1ed1t kh\u00f4ng \u0111\u01b0\u1ee3c public l\u00ean file PDF.<\/span><\/p>\n

        Chi\u1ec1u nay 16h30 em ti\u1ec7n mang b\u1ea3n \u0111\u1ed3 quy ho\u1ea1ch qua khu v\u1ef1c [\u0110\u1ecba ch\u1ec9 kh\u00e1ch], em gh\u00e9 g\u1eedi anh b\u1ea3ng t\u00ednh chi ti\u1ebft trong 10 ph\u00fat. Chi\u1ec1u nay hay s\u00e1ng mai 9h30 th\u00ec ti\u1ec7n cho anh h\u01a1n \u1ea1?”*<\/span><\/p>\n

        4.2. Kh\u00e1ch n\u00f3i: “Anh b\u1eadn l\u1eafm \/ Kh\u00f4ng c\u00f3 th\u1eddi gian \u0111\u00e2u”<\/b><\/h3>\n
          \n
        • C\u00e1ch b\u1ebb l\u00e1i chu\u1ea9n:<\/b> \u0110\u1ed3ng c\u1ea3m + T\u1ed1i thi\u1ec3u h\u00f3a th\u1eddi gian g\u1eb7p m\u1eb7t.<\/span><\/li>\n<\/ul>\n

          L\u1eddi tho\u1ea1i m\u1eabu:<\/b> *”D\u1ea1 em hi\u1ec3u c\u00f4ng vi\u1ec7c c\u1ee7a anh [T\u00ean kh\u00e1ch] r\u1ea5t b\u1eadn r\u1ed9n \u1ea1. Ch\u00ednh v\u00ec v\u1eady em ch\u1ec9 xin ph\u00e9p g\u1eb7p anh \u0111\u00fang 15 ph\u00fat \u0111\u1ec3 t\u00f3m t\u1eaft 3 \u0111i\u1ec3m c\u1ed1t l\u00f5i nh\u1ea5t c\u1ee7a d\u1ef1 \u00e1n, gi\u00fap anh ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c v\u00e0i ng\u00e0y t\u1ef1 t\u00ecm hi\u1ec3u.<\/span><\/p>\n

          S\u00e1ng Th\u1ee9 7 n\u00e0y em qua v\u0103n ph\u00f2ng anh hay em m\u1eddi anh ly c\u00e0 ph\u00ea g\u1ea7n nh\u00e0 anh th\u00ec thu\u1eadn ti\u1ec7n h\u01a1n \u1ea1?”*<\/span><\/p>\n

          4.3. Kh\u00e1ch n\u00f3i: “D\u1ef1 \u00e1n n\u00e0y xa qu\u00e1 \/ Gi\u00e1 cao qu\u00e1”<\/b><\/h3>\n
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          • C\u00e1ch b\u1ebb l\u00e1i chu\u1ea9n:<\/b> X\u00e1c nh\u1eadn l\u1ea1i nh\u1eadn \u0111\u1ecbnh c\u1ee7a kh\u00e1ch + \u0110\u01b0a ra g\u00f3c nh\u00ecn l\u1ee3i \u00edch + M\u1eddi \u0111i th\u1ef1c t\u1ebf.<\/span><\/li>\n<\/ul>\n

            L\u1eddi tho\u1ea1i m\u1eabu:<\/b> *”D\u1ea1 m\u1edbi \u0111\u1ea7u t\u00ecm hi\u1ec3u ai c\u0169ng ngh\u0129 gi\u00e1\/v\u1ecb tr\u00ed nh\u01b0 v\u1eady l\u00e0 cao\/xa gi\u1ed1ng anh \u1ea1. Nh\u01b0ng khi \u0111i th\u1ef1c t\u1ebf h\u1ea1 t\u1ea7ng \u0111\u01b0\u1eddng cao t\u1ed1c s\u1eafp ho\u00e0n th\u00e0nh, kh\u00e1ch h\u00e0ng b\u00ean em m\u1edbi th\u1ea5y \u0111\u00e2y l\u00e0 m\u1ee9c gi\u00e1 r\u1ea5t h\u1eddi.<\/span><\/p>\n

            Cu\u1ed1i tu\u1ea7n n\u00e0y b\u00ean em c\u00f3 chuy\u1ebfn xe \u0111\u01b0a \u0111\u00f3n tham quan d\u1ef1 \u00e1n ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed. Anh \u0111i th\u1ef1c t\u1ebf m\u1ed9t chuy\u1ebfn xem h\u1ea1 t\u1ea7ng r\u1ed3i quy\u1ebft \u0111\u1ecbnh sau c\u0169ng ch\u01b0a mu\u1ed9n \u1ea1. S\u00e1ng Th\u1ee9 7 em \u0111\u00f3n anh \u1edf nh\u00e0 nh\u00e9?”*<\/span><\/p>\n

            5. B\u00ed quy\u1ebft ch\u1ed1t l\u1ecbch h\u1eb9n th\u00e0nh c\u00f4ng l\u00ean t\u1edbi 80% cho Sale B\u0110S<\/b><\/h2>\n

            B\u00ean c\u1ea1nh vi\u1ec7c chu\u1ea9n b\u1ecb n\u1ed9i dung <\/span>k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n<\/b>, k\u1ef9 n\u0103ng th\u1ec3 hi\u1ec7n v\u00e0 quy tr\u00ecnh ch\u0103m s\u00f3c h\u1eadu cu\u1ed9c g\u1ecdi \u0111\u00f3ng vai tr\u00f2 quy\u1ebft \u0111\u1ecbnh.<\/span><\/p>\n

            K\u1ef9 thu\u1eadt “L\u1ef1a ch\u1ecdn 2 ph\u01b0\u01a1ng \u00e1n” (Alternative Choice)<\/b><\/h3>\n

            Tuy\u1ec7t \u0111\u1ed1i <\/span>KH\u00d4NG<\/b> h\u1ecfi: <\/span>“Anh c\u00f3 r\u1ea3nh kh\u00f4ng?”<\/span><\/i>, <\/span>“Anh c\u00f3 \u0111i \u0111\u01b0\u1ee3c kh\u00f4ng?”<\/span><\/i>.<\/span><\/p>\n

            H\u00e3y <\/span>LU\u00d4N<\/b> \u0111\u01b0a ra 2 s\u1ef1 l\u1ef1a ch\u1ecdn \u0111\u00f3ng:<\/span><\/p>\n

              \n
            • “S\u00e1ng Th\u1ee9 7 hay chi\u1ec1u Ch\u1ee7 Nh\u1eadt?”<\/span><\/i><\/li>\n
            • “8h30 hay 10h00?”<\/span><\/i><\/li>\n
            • “G\u1eb7p \u1edf v\u0103n ph\u00f2ng anh hay c\u00e0 ph\u00ea g\u1ea7n nh\u00e0 anh?”<\/span><\/i><\/li>\n<\/ul>\n

              Quy tr\u00ecnh x\u00e1c nh\u1eadn l\u1ea1i l\u1ecbch h\u1eb9n (Re-confirm strategy)<\/b><\/h3>\n

              Sau khi kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd l\u1ecbch h\u1eb9n tr\u00ean \u0111i\u1ec7n tho\u1ea1i, h\u00e3y th\u1ef1c hi\u1ec7n ngay c\u00e1c b\u01b0\u1edbc sau \u0111\u1ec3 tr\u00e1nh b\u1ecb “b\u00f9ng h\u1eb9n”:<\/span><\/p>\n

                \n
              1. G\u1eedi tin nh\u1eafn x\u00e1c nh\u1eadn (Zalo\/SMS):<\/b> Nh\u1eafn tin ngay l\u1eadp t\u1ee9c bao g\u1ed3m: <\/span>Th\u1eddi gian, \u0110\u1ecba \u0111i\u1ec3m, V\u1ecb tr\u00ed Google Maps, T\u00ean & S\u1ed1 \u0111i\u1ec7n tho\u1ea1i nh\u00e2n vi\u00ean, \u1ea2nh th\u1ebb nh\u00e2n vi\u00ean\/C\u00f4ng ty<\/span><\/i> \u0111\u1ec3 t\u1ea1o \u0111\u1ed9 tin t\u01b0\u1edfng.<\/span><\/li>\n
              2. G\u1eedi t\u00e0i li\u1ec7u “nh\u00e1 h\u00e0ng”:<\/b> G\u1eedi 1-2 h\u00ecnh \u1ea3nh \u0111\u1eb9p nh\u1ea5t c\u1ee7a d\u1ef1 \u00e1n ho\u1eb7c video ng\u1eafn 30s.<\/span><\/li>\n
              3. G\u1ecdi \u0111i\u1ec7n nh\u1eafc l\u1ecbch (Call-back):<\/b> G\u1ecdi l\u1ea1i tr\u01b0\u1edbc gi\u1edd h\u1eb9n 2 – 3 ti\u1ebfng: <\/span>“Em ch\u00e0o anh [T\u00ean], em chu\u1ea9n b\u1ecb xu\u1ea5t ph\u00e1t qua \u0111i\u1ec3m h\u1eb9n c\u00e0 ph\u00ea v\u1edbi anh l\u00fac 10h00, em g\u1ecdi b\u00e1o \u0111\u1ec3 anh s\u1eafp x\u1ebfp \u1ea1”<\/span><\/i>.<\/span><\/li>\n<\/ol>\n

                Tu\u00e2n th\u1ee7 ph\u00e1p l\u00fd v\u00e0 v\u0103n h\u00f3a Telesale<\/b><\/h3>\n
                  \n
                • Th\u1eddi gian g\u1ecdi \u0111i\u1ec7n:<\/b> Ch\u1ec9 g\u1ecdi trong khung gi\u1edd 8h30 \u2013 11h30 (S\u00e1ng) v\u00e0 14h00 \u2013 17h00 (Chi\u1ec1u). Tr\u00e1nh g\u1ecdi gi\u1edd ngh\u1ec9 tr\u01b0a, t\u1ed1i mu\u1ed9n ho\u1eb7c \u0111\u1ea7u tu\u1ea7n b\u1eadn r\u1ed9n.<\/span><\/li>\n
                • Tu\u00e2n th\u1ee7 Ngh\u1ecb \u0111\u1ecbnh 91\/2020\/N\u0110-CP:<\/b> N\u1ebfu kh\u00e1ch h\u00e0ng t\u1ecf th\u00e1i \u0111\u1ed9 gay g\u1eaft ho\u1eb7c y\u00eau c\u1ea7u x\u00f3a s\u1ed1, h\u00e3y l\u1ecbch s\u1ef1 xin l\u1ed7i v\u00e0 \u0111\u01b0a v\u00e0o danh s\u00e1ch Do-Not-Call, tr\u00e1nh l\u00e0m phi\u1ec1n l\u00e0m \u1ea3nh h\u01b0\u1edfng uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u.<\/span><\/li>\n<\/ul>\n

                  6. C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ) khi telesale B\u0110S ch\u1ed1t l\u1ecbch h\u1eb9n<\/b><\/h2>\n

                  Q1: N\u00ean ch\u1ed1t h\u1eb9n g\u1eb7p kh\u00e1ch t\u1ea1i d\u1ef1 \u00e1n, t\u1ea1i nh\u00e0 kh\u00e1ch hay t\u1ea1i qu\u00e1n c\u00e0 ph\u00ea?<\/b><\/h3>\n

                  Tr\u1ea3 l\u1eddi:<\/b> T\u00f9y thu\u1ed9c v\u00e0o lo\u1ea1i h\u00ecnh B\u0110S v\u00e0 nhu c\u1ea7u kh\u00e1ch h\u00e0ng. D\u00f2ng c\u0103n h\u1ed9\/nh\u00e0 ph\u1ed1 n\u00ean m\u1eddi g\u1eb7p t\u1ea1i <\/span>Nh\u00e0 m\u1eabu\/D\u1ef1 \u00e1n<\/b> \u0111\u1ec3 t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ea3m x\u00fac. D\u00f2ng B\u0110S \u0111\u1ea7u t\u01b0\/\u0110\u1ea5t n\u1ec1n xa n\u00ean ch\u1ed1t g\u1eb7p t\u1ea1i <\/span>Qu\u00e1n c\u00e0 ph\u00ea g\u1ea7n nh\u00e0\/v\u0103n ph\u00f2ng kh\u00e1ch<\/b> \u0111\u1ec3 gi\u1ea3i tr\u00ecnh b\u00e0i to\u00e1n t\u00e0i ch\u00ednh tr\u01b0\u1edbc khi d\u1eabn \u0111i xem th\u1ef1c \u0111\u1ecba.<\/span><\/p>\n

                  Q2: T\u1ef7 l\u1ec7 ch\u1ed1t l\u1ecbch h\u1eb9n telesale B\u0110S bao nhi\u00eau l\u00e0 \u0111\u1ea1t chu\u1ea9n?<\/b><\/h3>\n

                  Tr\u1ea3 l\u1eddi:<\/b> Trung b\u00ecnh trong ng\u00e0nh B\u0110S: G\u1ecdi 100 cu\u1ed9c <\/span> K\u1ebft n\u1ed1i \u0111\u01b0\u1ee3c 30-40 ng\u01b0\u1eddi <\/span> L\u1eafng nghe tr\u00ean 1 ph\u00fat: 5-10 ng\u01b0\u1eddi <\/span> Ch\u1ed1t th\u00e0nh c\u00f4ng 1 – 3 l\u1ecbch h\u1eb9n<\/b>. T\u1ef7 l\u1ec7 n\u00e0y s\u1ebd t\u0103ng l\u00ean 10-15% \u0111\u1ed1i v\u1edbi t\u1ec7p Data Warm ho\u1eb7c Data \u0111\u00e3 qua l\u1ecdc.<\/span><\/p>\n

                  Q3: L\u00e0m g\u00ec khi kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ed3ng \u00fd h\u1eb9n nh\u01b0ng \u0111\u1ebfn gi\u1edd l\u1ea1i b\u00e1o h\u1ee7y?<\/b><\/h3>\n

                  Tr\u1ea3 l\u1eddi:<\/b> \u0110\u1eebng t\u1ecf th\u00e1i \u0111\u1ed9 kh\u00f3 ch\u1ecbu. H\u00e3y nh\u1eb9 nh\u00e0ng \u0111\u1ed3ng c\u1ea3m: <\/span>“D\u1ea1 em hi\u1ec3u anh c\u00f3 vi\u1ec7c \u0111\u1ed9t xu\u1ea5t \u1ea1. V\u1eady \u0111\u1ec3 em c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh d\u1ef1 \u00e1n qua Zalo cho anh tr\u01b0\u1edbc, tu\u1ea7n sau khi anh r\u1ea3nh em xin ph\u00e9p h\u1eb9n l\u1ea1i anh sau nh\u00e9”<\/span><\/i>. Sau \u0111\u00f3 ti\u1ebfp t\u1ee5c ch\u0103m s\u00f3c t\u1ef1 nhi\u00ean qua Zalo.<\/span><\/p>\n

                  L\u1eddi k\u1ebft<\/b><\/h2>\n

                  X\u00e2y d\u1ef1ng m\u1ed9t <\/span>k\u1ecbch b\u1ea3n telesale b\u0111s ch\u1ed1t l\u1ecbch h\u1eb9n<\/b> chi ti\u1ebft l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m \u0111\u1ea7u ti\u00ean gi\u00fap b\u1ea1n l\u00e0m ch\u1ee7 m\u1ecdi cu\u1ed9c g\u1ecdi. H\u00e3y luy\u1ec7n t\u1eadp (Roleplay) c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p h\u00e0ng ng\u00e0y \u0111\u1ec3 l\u1eddi n\u00f3i tr\u1edf n\u00ean t\u1ef1 nhi\u00ean, t\u1ef1 tin v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng. H\u00e3y nh\u1edb r\u1eb1ng: <\/span>Telesale l\u00e0 tr\u00f2 ch\u01a1i c\u1ee7a nh\u1eefng con s\u1ed1, ng\u01b0\u1eddi ki\u00ean tr\u00ec v\u00e0 s\u1edf h\u1eefu k\u1ecbch b\u1ea3n chu\u1ea9n nh\u1ea5t s\u1ebd l\u00e0 ng\u01b0\u1eddi chi\u1ebfn th\u1eafng!<\/span><\/i><\/p>\n

                   <\/p>\n","protected":false},"excerpt":{"rendered":"

                  Trong ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, cu\u1ed9c g\u1ecdi telesale \u0111\u1ea7u ti\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 n\u01a1i \u0111\u1ec3 b\u00e1n m\u1ed9t c\u0103n h\u1ed9 hay l\u00f4 \u0111\u1ea5t tr\u1ecb gi\u00e1 h\u00e0ng t\u1ef7 \u0111\u1ed3ng, m\u00e0… <\/p>\n","protected":false},"author":1,"featured_media":40007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-39976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=39976"}],"version-history":[{"count":5,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39976\/revisions"}],"predecessor-version":[{"id":40012,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/39976\/revisions\/40012"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/40007"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=39976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=39976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=39976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}