{"id":40110,"date":"2026-10-16T14:50:26","date_gmt":"2026-10-16T07:50:26","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=40110"},"modified":"2026-10-16T14:50:36","modified_gmt":"2026-10-16T07:50:36","slug":"quy-trinh-tu-van-bds-qua-dien-thoai","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/quy-trinh-tu-van-bds-qua-dien-thoai","title":{"rendered":"Quy Tr\u00ecnh T\u01b0 V\u1ea5n B\u0110S Qua \u0110i\u1ec7n Tho\u1ea1i Chuy\u00ean Nghi\u1ec7p Ch\u1ed1t H\u1eb9n Th\u00e0nh C\u00f4ng 90%"},"content":{"rendered":"

Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n (B\u0110S) c\u1ea1nh tranh gay g\u1eaft, cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ea7u ti\u00ean ch\u00ednh l\u00e0 “chi\u1ebfc c\u1ea7u n\u1ed1i” quy\u1ebft \u0111\u1ecbnh 80% kh\u1ea3 n\u0103ng h\u1ee3p t\u00e1c gi\u1eefa chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n v\u00e0 kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, kh\u00f4ng \u00edt m\u00f4i gi\u1edbi g\u1eb7p ph\u1ea3i t\u00ecnh tr\u1ea1ng v\u1eeba c\u1ea5t l\u1eddi \u0111\u00e3 b\u1ecb d\u1eadp m\u00e1y ho\u1eb7c nh\u1eadn l\u1ea1i nh\u1eefng c\u00e1i l\u1eafc \u0111\u1ea7u t\u1eeb ch\u1ed1i. L\u1ed1i tho\u00e1t duy nh\u1ea5t \u0111\u1ec3 n\u00e2ng cao t\u1ef7 l\u1ec7 ch\u1ed1t h\u1eb9n ch\u00ednh l\u00e0 chu\u1ea9n h\u00f3a <\/span>quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/b> m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n, t\u00e2m l\u00fd v\u00e0 chuy\u00ean nghi\u1ec7p.<\/span><\/p>\n

B\u00e0i vi\u1ebft n\u00e0y s\u1ebd b\u1eadt m\u00ed chi ti\u1ebft quy tr\u00ecnh 7 b\u01b0\u1edbc chu\u1ea9n th\u1ef1c chi\u1ebfn c\u00f9ng b\u1ed9 k\u1ecbch b\u1ea3n gi\u00fap b\u1ea1n l\u00e0m ch\u1ee7 m\u1ecdi cu\u1ed9c g\u1ecdi telesale B\u0110S.<\/span><\/p>\n

T\u1ea1i Sao C\u1ea7n T\u1ed1i \u01afu Quy Tr\u00ecnh T\u01b0 V\u1ea5n B\u0110S Qua \u0110i\u1ec7n Tho\u1ea1i?<\/b><\/h2>\n

Vi\u1ec7c th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi ng\u1eabu nhi\u00ean kh\u00f4ng c\u00f3 l\u1ed9 tr\u00ecnh th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn l\u00e3ng ph\u00ed Data v\u00e0 gi\u1ea3m hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng. X\u00e2y d\u1ef1ng <\/span>quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/b> mang l\u1ea1i 3 l\u1ee3i \u00edch c\u1ed1t l\u00f5i:<\/span><\/p>\n

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  • T\u1ea1o \u1ea5n t\u01b0\u1ee3ng chuy\u00ean nghi\u1ec7p ngay t\u1eeb 5 gi\u00e2y \u0111\u1ea7u ti\u00ean:<\/b> Gi\u00fap kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c nghi\u00eam t\u00fac c\u1ee7a b\u1ea1n.<\/span><\/li>\n
  • Ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 s\u00e0ng l\u1ecdc ch\u00ednh x\u00e1c kh\u00e1ch h\u00e0ng n\u00e9t:<\/b> Nhanh ch\u00f3ng ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u th\u1eadt (\u1ede ho\u1eb7c \u0110\u1ea7u t\u01b0) v\u00e0 lo\u1ea1i b\u1ecf nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00f4ng ti\u1ec1m n\u0103ng.<\/span><\/li>\n
  • T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb cu\u1ed9c g\u1ecdi th\u00e0nh cu\u1ed9c h\u1eb9n th\u1ef1c t\u1ebf:<\/b> Chuy\u1ec3n \u0111\u1ed5i tr\u1ea1ng th\u00e1i t\u1eeb “nghe th\u00f4ng tin qua \u0111i\u1ec7n tho\u1ea1i” sang “g\u1eb7p m\u1eb7t tr\u1ef1c ti\u1ebfp t\u1ea1i d\u1ef1 \u00e1n\/s\u00e0n giao d\u1ecbch”.<\/span><\/li>\n<\/ul>\n
    \"\u1ea2nh
    \u1ea2nh 1: t\u1ea1i sao c\u1ea7n t\u1ed1i \u01b0u quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/figcaption><\/figure>\n

    Chu\u1ea9n B\u1ecb Tr\u01b0\u1edbc Khi G\u1ecdi \u0110i\u1ec7n T\u01b0 V\u1ea5n B\u0110S (Giai \u0110o\u1ea1n Pre-Call)<\/b><\/h2>\n

    M\u1ed9t cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh 50% \u1edf kh\u00e2u chu\u1ea9n b\u1ecb. Tr\u01b0\u1edbc khi b\u1ed1c m\u00e1y, nh\u00e0 m\u00f4i gi\u1edbi c\u1ea7n chu\u1ea9n b\u1ecb k\u1ef9 c\u00e1c y\u1ebfu t\u1ed1 sau:<\/span><\/p>\n

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    1. N\u1eafm r\u00f5 th\u00f4ng tin d\u1ef1 \u00e1n v\u00e0 ph\u00e1p l\u00fd B\u0110S:<\/b> Gi\u00e1 b\u00e1n, ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u, ti\u1ebfn \u0111\u1ed9 thanh to\u00e1n, v\u1ecb tr\u00ed, ti\u1ec7n \u00edch v\u00e0 t\u00ednh ph\u00e1p l\u00fd c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/li>\n
    2. Nghi\u00ean c\u1ee9u ch\u00e2n dung kh\u00e1ch h\u00e0ng (Lead Insights):<\/b> Kh\u00e1ch h\u00e0ng thu\u1ed9c ph\u00e2n kh\u00fac n\u00e0o? \u0110\u1ed9 tu\u1ed5i, kh\u1ea3 n\u0103ng t\u00e0i ch\u00ednh, th\u00f3i quen giao ti\u1ebfp ra sao?<\/span><\/li>\n
    3. Chu\u1ea9n b\u1ecb t\u00e2m l\u00fd v\u00e0 t\u00f4ng gi\u1ecdng:<\/b> Lu\u00f4n gi\u1eef tinh th\u1ea7n t\u00edch c\u1ef1c, kh\u00f4ng gian y\u00ean t\u0129nh v\u00e0 duy tr\u00ec t\u00f4ng gi\u1ecdng n\u0103ng l\u01b0\u1ee3ng, t\u1eeb t\u1ed1n.<\/span><\/li>\n
    4. So\u1ea1n s\u1eb5n checklist c\u00e2u h\u1ecfi kh\u01a1i g\u1ee3i:<\/b> L\u00ean danh s\u00e1ch c\u00e1c c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 s\u1eb5n s\u00e0ng d\u1eabn d\u1eaft cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/li>\n<\/ol>\n
      \"\u1ea2nh
      \u1ea2nh 2: chu\u1ea9n b\u1ecb tr\u01b0\u1edbc khi g\u1ecdi \u0111i\u1ec7n t\u01b0 v\u1ea5n b\u0111s<\/figcaption><\/figure>\n

      Quy Tr\u00ecnh T\u01b0 V\u1ea5n B\u0110S Qua \u0110i\u1ec7n Tho\u1ea1i 7 B\u01b0\u1edbc Chu\u1ea9n Chuy\u00ean Nghi\u1ec7p<\/b><\/h2>\n

      \u00c1p d\u1ee5ng \u0111\u00fang <\/span>quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/b> 7 b\u01b0\u1edbc d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n l\u00e0m ch\u1ee7 m\u1ecdi t\u00ecnh hu\u1ed1ng giao ti\u1ebfp:<\/span><\/p>\n

      [M\u1edf \u0111\u1ea7u \u1ea5n t\u01b0\u1ee3ng] \u2794 [X\u00e1c nh\u1eadn th\u1eddi gian] \u2794 [Khai th\u00e1c nhu c\u1ea7u] \u2794 [Gi\u1edbi thi\u1ec7u gi\u1ea3i ph\u00e1p FAB] \u2794 [X\u1eed l\u00fd t\u1eeb ch\u1ed1i] \u2794 [Ch\u1ed1t l\u1ecbch h\u1eb9n] \u2794 [Ch\u0103m s\u00f3c Sau cu\u1ed9c g\u1ecdi]<\/span><\/p>\n

      B\u01b0\u1edbc 1: M\u1edf \u0111\u1ea7u \u1ea5n t\u01b0\u1ee3ng & ph\u00e1 b\u0103ng cu\u1ed9c g\u1ecdi (Opener)<\/b><\/h3>\n

      Tr\u00e1nh ch\u00e0o h\u1ecfi r\u1eadp r\u1eadp khu\u00f4n nh\u01b0 m\u00e1y m\u00f3c. H\u00e3y x\u01b0ng danh r\u00f5 r\u00e0ng, ng\u1eafn g\u1ecdn v\u00e0 s\u1eed d\u1ee5ng c\u00e2u m\u1edf \u0111\u1ea7u t\u1ef1 nhi\u00ean.<\/span><\/p>\n

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      • M\u1eabu tho\u1ea1i:<\/span><\/i> “Em ch\u00e0o anh Nam, em l\u00e0 Tu\u1ea5n b\u00ean d\u1ef1 \u00e1n [T\u00ean d\u1ef1 \u00e1n]. Em th\u1ea5y anh \u0111ang quan t\u00e2m \u0111\u1ebfn c\u00e1c c\u0103n h\u1ed9 view s\u00f4ng ph\u00e2n kh\u00fac cao c\u1ea5p t\u1ea1i khu v\u1ef1c [T\u00ean khu v\u1ef1c] \u0111\u00fang kh\u00f4ng \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

        B\u01b0\u1edbc 2: X\u00e1c nh\u1eadn th\u1eddi gian v\u00e0 s\u1ef1 thu\u1eadn ti\u1ec7n c\u1ee7a kh\u00e1ch h\u00e0ng<\/b><\/h3>\n

        T\u00f4n tr\u1ecdng th\u1eddi gian c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap t\u1ea1o thi\u1ec7n c\u1ea3m ngay l\u1eadp t\u1ee9c.<\/span><\/p>\n

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        • M\u1eabu tho\u1ea1i:<\/span><\/i> “Anh Nam \u01a1i, em xin ph\u00e9p trao \u0111\u1ed5i nhanh v\u1edbi anh kho\u1ea3ng 1-2 ph\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1, hay anh \u0111ang b\u1eadn h\u1ecdp \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

          B\u01b0\u1edbc 3: \u0110\u1eb7t c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 khai th\u00e1c nhu c\u1ea7u th\u1ef1c t\u1ebf<\/b><\/h3>\n

          Thay v\u00ec v\u1ed9i v\u00e3 thao thao b\u1ea5t tuy\u1ec7t gi\u1edbi thi\u1ec7u d\u1ef1 \u00e1n, h\u00e3y \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3 hi\u1ec3u r\u00f5 nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/span><\/p>\n

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          • “Anh Nam \u0111ang t\u00ecm nh\u00e0 \u0111\u1ec3 \u1edf c\u00f9ng gia \u0111\u00ecnh hay \u01b0u ti\u00ean t\u00edch s\u1ea3n \u0111\u1ea7u t\u01b0 d\u00f2ng ti\u1ec1n \u1ea1?”<\/span><\/i><\/li>\n
          • “T\u00e0i ch\u00ednh ban \u0111\u1ea7u anh d\u1ef1 \u0111\u1ecbnh t\u00edch l\u0169y cho \u0111\u1ee3t n\u00e0y kho\u1ea3ng bao nhi\u00eau \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n
            \"\u1ea2nh
            \u1ea2nh 3: quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i 7 b\u01b0\u1edbc chu\u1ea9n chuy\u00ean nghi\u1ec7p<\/figcaption><\/figure>\n

            B\u01b0\u1edbc 4: Gi\u1edbi thi\u1ec7u gi\u1ea3i ph\u00e1p B\u0110S theo c\u00f4ng th\u1ee9c FAB (Feature – Advantage – Benefit)<\/b><\/h3>\n

            Ch\u1ec9 gi\u1edbi thi\u1ec7u nh\u1eefng \u0111i\u1ec3m B\u0110S \u0111\u00e1p \u1ee9ng \u0111\u00fang nhu c\u1ea7u v\u1eeba khai th\u00e1c.<\/span><\/p>\n

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            • Feature (\u0110\u1eb7c \u0111i\u1ec3m):<\/b> C\u0103n h\u1ed9 2PN, di\u1ec7n t\u00edch 75m2, t\u1ea7ng trung.<\/span><\/li>\n
            • Advantage (\u01afu \u0111i\u1ec3m):<\/b> View tr\u1ef1c di\u1ec7n c\u00f4ng vi\u00ean 36ha, ban c\u00f4ng h\u01b0\u1edbng \u0110\u00f4ng Nam m\u00e1t m\u1ebb.<\/span><\/li>\n
            • Benefit (L\u1ee3i \u00edch kh\u00e1ch nh\u1eadn \u0111\u01b0\u1ee3c):<\/b> Gi\u00fap gia \u0111\u00ecnh anh Nam c\u00f3 kh\u00f4ng gian s\u1ed1ng xanh, kh\u00f4ng kh\u00ed trong l\u00e0nh t\u1ed1t cho s\u1ee9c kh\u1ecfe c\u1ee7a b\u00e9 v\u00e0 gia \u0111\u00ecnh.<\/span><\/li>\n<\/ul>\n

              B\u01b0\u1edbc 5: X\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc kh\u00e9o l\u00e9o<\/b><\/h3>\n

              Nhi\u1ec1u m\u00f4i gi\u1edbi th\u1ea5t b\u1ea1i v\u00ec ph\u1ea3n b\u00e1c kh\u00e1ch h\u00e0ng. Nguy\u00ean t\u1eafc v\u00e0ng l\u00e0: <\/span>\u0110\u1ed3ng c\u1ea3m \u2794 L\u1eafng nghe \u2794 \u0110\u1eb7t c\u00e2u h\u1ecfi c\u00f4 l\u1eadp v\u1ea5n \u0111\u1ec1 \u2794 Gi\u1ea3i th\u00edch<\/b>.<\/span><\/p>\n

              B\u01b0\u1edbc 6: Ch\u1ed1t m\u1ee5c ti\u00eau cu\u1ed9c g\u1ecdi (\u0110\u1eb7t l\u1ecbch h\u1eb9n g\u1eb7p tr\u1ef1c ti\u1ebfp)<\/b><\/h3>\n

              M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a telesale B\u0110S l\u00e0 <\/span>ch\u1ed1t h\u1eb9n<\/b>, kh\u00f4ng ph\u1ea3i b\u00e1n h\u00e0ng ngay qua \u0111i\u1ec7n tho\u1ea1i.<\/span><\/p>\n

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              • S\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt l\u1ef1a ch\u1ecdn k\u00e9p: <\/span>“Th\u1ee9 7 n\u00e0y v\u00e0o l\u00fac 9h s\u00e1ng hay 2h chi\u1ec1u th\u00ec ti\u1ec7n cho anh Nam gh\u00e9 qua tham quan nh\u00e0 m\u1eabu d\u1ef1 \u00e1n \u1ea1?”<\/span><\/i><\/li>\n<\/ul>\n

                B\u01b0\u1edbc 7: C\u1ea3m \u01a1n v\u00e0 thi\u1ebft l\u1eadp k\u00eanh ch\u0103m s\u00f3c sau cu\u1ed9c g\u1ecdi (Zalo\/Email)<\/b><\/h3>\n

                Sau khi k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi, ngay l\u1eadp t\u1ee9c g\u1eedi Zalo\/Email x\u00e1c nh\u1eadn th\u00f4ng tin, v\u1ecb tr\u00ed d\u1ef1 \u00e1n v\u00e0 th\u1eddi gian h\u1eb9n g\u1eb7p.<\/span><\/p>\n

                M\u1eabu K\u1ecbch B\u1ea3n T\u01b0 V\u1ea5n B\u0110S Qua \u0110i\u1ec7n Tho\u1ea1i Chi Ti\u1ebft Theo T\u1eebng Ph\u00e2n Kh\u00fac<\/b><\/h2>\n\n\n\n\n\n\n
                Ph\u00e2n kh\u00fac B\u0110S<\/b><\/td>\n\u0110i\u1ec3m nh\u1ea5n t\u01b0 v\u1ea5n qua \u0111i\u1ec7n tho\u1ea1i<\/b><\/td>\nM\u1ee5c ti\u00eau ch\u1ed1t<\/b><\/td>\n<\/tr>\n
                C\u0103n h\u1ed9 cao c\u1ea5p<\/b><\/td>\nTi\u1ec7n \u00edch s\u1ed1ng, c\u1ed9ng \u0111\u1ed3ng c\u01b0 d\u00e2n, v\u1ecb tr\u00ed k\u1ebft n\u1ed1i, ti\u1ebfn \u0111\u1ed9 thanh to\u00e1n nh\u1eb9.<\/span><\/td>\nM\u1eddi xem nh\u00e0 m\u1eabu \/ Tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf.<\/span><\/td>\n<\/tr>\n
                \u0110\u1ea5t n\u1ec1n d\u1ef1 \u00e1n \/ Th\u1ed5 c\u01b0<\/b><\/td>\nT\u00ednh ph\u00e1p l\u00fd (S\u1ed5 \u0111\u1ecf), ti\u1ec1m n\u0103ng t\u0103ng gi\u00e1, quy ho\u1ea1ch h\u1ea1 t\u1ea7ng xung quanh.<\/span><\/td>\nM\u1eddi \u0111i xem \u0111\u1ea5t th\u1ef1c \u0111\u1ecba cu\u1ed1i tu\u1ea7n.<\/span><\/td>\n<\/tr>\n
                B\u0110S Ngh\u1ec9 d\u01b0\u1ee1ng \/ Bi\u1ec7t th\u1ef1<\/b><\/td>\nD\u00f2ng ti\u1ec1n cam k\u1ebft thu\u00ea l\u1ea1i, \u0111\u00f2n b\u1ea9y t\u00e0i ch\u00ednh, t\u00ednh thanh kho\u1ea3n v\u00e0 t\u1ea7m nh\u00ecn \u0111\u1ea7u t\u01b0.<\/span><\/td>\nG\u1eedi t\u00e0i li\u1ec7u ph\u00e2n t\u00edch b\u00e0i to\u00e1n d\u00f2ng ti\u1ec1n & h\u1eb9n g\u1eb7p trao \u0111\u1ed5i.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                Tuy\u1ec7t Chi\u00eau X\u1eed L\u00fd C\u00e1c T\u00ecnh Hu\u1ed1ng T\u1eeb Ch\u1ed1i Ph\u1ed5 Bi\u1ebfn Khi Telesales B\u0110S<\/b><\/h2>\n

                1. Kh\u00e1ch b\u1ea3o: “Anh\/Ch\u1ecb \u0111ang b\u1eadn, g\u1eedi Zalo nh\u00e9”<\/b><\/h3>\n
                  \n
                • X\u1eed l\u00fd:<\/b> “D\u1ea1 em hi\u1ec3u anh \u0111ang b\u1eadn \u1ea1. Em s\u1ebd g\u1eedi th\u00f4ng tin qua Zalo s\u1ed1 n\u00e0y cho anh ngay. Tuy nhi\u00ean, d\u1ef1 \u00e1n \u0111ang c\u00f3 3 c\u0103n su\u1ea5t ngo\u1ea1i giao gi\u00e1 chi\u1ebft kh\u1ea5u 8% r\u1ea5t t\u1ed1t, em xin 30 gi\u00e2y t\u00f3m t\u1eaft \u0111i\u1ec3m quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 anh kh\u00f4ng b\u1ecf l\u1ee1 c\u01a1 h\u1ed9i nh\u00e9?”<\/span><\/i><\/li>\n<\/ul>\n

                  2. Kh\u00e1ch b\u1ea3o: “D\u1ef1 \u00e1n n\u00e0y gi\u00e1 cao qu\u00e1”<\/b><\/h3>\n
                    \n
                  • X\u1eed l\u00fd:<\/b> “D\u1ea1 em c\u1ea3m \u01a1n anh, m\u1edbi \u0111\u1ea7u nhi\u1ec1u kh\u00e1ch h\u00e0ng c\u1ee7a em c\u0169ng th\u1ea5y m\u1ee9c gi\u00e1 n\u00e0y cao h\u01a1n khu v\u1ef1c xung quanh. Nh\u01b0ng khi xem x\u00e9t k\u1ef9 v\u1ec1 ti\u00eau chu\u1ea9n b\u00e0n giao full n\u1ed9i th\u1ea5t nh\u1eadp kh\u1ea9u v\u00e0 ch\u00ednh s\u00e1ch \u00e2n h\u1ea1n n\u1ee3 g\u1ed1c 0% trong 24 th\u00e1ng, t\u00ednh ra chi ph\u00ed v\u1ed1n ban \u0111\u1ea7u l\u1ea1i v\u00f4 c\u00f9ng h\u1ee3p l\u00fd \u1ea1…”<\/span><\/i><\/li>\n<\/ul>\n

                    3. Kh\u00e1ch b\u1ea3o: “Anh\/Ch\u1ecb kh\u00f4ng c\u00f3 nhu c\u1ea7u”<\/b><\/h3>\n
                      \n
                    • X\u1eed l\u00fd:<\/b> “D\u1ea1 kh\u00f4ng sao \u0111\u00e2u anh Nam. Em l\u01b0u s\u1ed1 anh l\u1ea1i nh\u00e9, sau n\u00e0y khi th\u1ecb tr\u01b0\u1eddng c\u00f3 th\u00f4ng tin quy ho\u1ea1ch m\u1edbi ho\u1eb7c d\u1ef1 \u00e1n n\u00e0o th\u1ef1c s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi gu \u0111\u1ea7u t\u01b0 c\u1ee7a anh, em xin ph\u00e9p g\u1eedi anh tham kh\u1ea3o sau \u1ea1!”<\/span><\/i><\/li>\n<\/ul>\n

                      5 K\u1ef9 N\u0103ng V\u00e0ng Gi\u00fap N\u00e2ng Cao Hi\u1ec7u Qu\u1ea3 Khi T\u01b0 V\u1ea5n B\u0110S Qua \u0110i\u1ec7n Tho\u1ea1i<\/b><\/h2>\n

                      \u0110\u1ec3 v\u1eadn h\u00e0nh <\/span>quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/b> \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao nh\u1ea5t, chuy\u00ean vi\u00ean B\u0110S c\u1ea7n r\u00e8n luy\u1ec7n:<\/span><\/p>\n

                        \n
                      1. \u0110i\u1ec1u ch\u1ec9nh \u00e2m \u0111i\u1ec7u v\u00e0 “n\u1ee5 c\u01b0\u1eddi qua gi\u1ecdng n\u00f3i”:<\/b> Kh\u00e1ch h\u00e0ng kh\u00f4ng nh\u00ecn th\u1ea5y b\u1ea1n nh\u01b0ng ho\u00e0n to\u00e0n c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c th\u00e1i \u0111\u1ed9 qua ng\u1eef \u0111i\u1ec7u gi\u1ecdng n\u00f3i.<\/span><\/li>\n
                      2. K\u1ef9 n\u0103ng l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng (Active Listening):<\/b> \u0110\u1eebng c\u01b0\u1edbp l\u1eddi kh\u00e1ch, h\u00e3y l\u1eafng nghe v\u00e0 ghi ch\u00e9p l\u1ea1i c\u00e1c th\u00f4ng tin then ch\u1ed1t.<\/span><\/li>\n
                      3. S\u1eed d\u1ee5ng nguy\u00ean t\u1eafc ch\u1ed1t h\u1eb9n l\u1ef1a ch\u1ecdn k\u00e9p:<\/b> Kh\u00f4ng bao gi\u1edd h\u1ecfi c\u00e2u h\u1ecfi Yes\/No (<\/span>“Anh c\u00f3 r\u1ea3nh kh\u00f4ng?”<\/span><\/i>), h\u00e3y \u0111\u01b0a ra 2 m\u1ed1c th\u1eddi gian c\u1ee5 th\u1ec3 (<\/span>“Th\u1ee9 B\u1ea3y hay Ch\u1ee7 Nh\u1eadt ti\u1ec7n cho anh?”<\/span><\/i>).<\/span><\/li>\n
                      4. S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 CRM qu\u1ea3n l\u00fd Data:<\/b> Ghi ch\u00fa l\u1ea1i l\u1ecbch s\u1eed cu\u1ed9c g\u1ecdi, s\u1edf th\u00edch v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng \u0111\u1ec3 ph\u1ee5c v\u1ee5 l\u1ea7n ch\u0103m s\u00f3c ti\u1ebfp theo.<\/span><\/li>\n
                      5. \u0110\u00e1nh gi\u00e1 v\u00e0 r\u00fat kinh nghi\u1ec7m sau m\u1ed7i cu\u1ed9c g\u1ecdi:<\/b> Ghi \u00e2m l\u1ea1i c\u00e1c cu\u1ed9c g\u1ecdi ch\u1ed1t h\u1ee5t \u0111\u1ec3 t\u00ecm ra \u0111i\u1ec3m ch\u01b0a t\u1ed1i \u01b0u v\u00e0 kh\u1eafc ph\u1ee5c.<\/span><\/li>\n<\/ol>\n

                        K\u1ebft Lu\u1eadn<\/b><\/h2>\n

                        N\u1eafm v\u1eefng <\/span>quy tr\u00ecnh t\u01b0 v\u1ea5n b\u0111s qua \u0111i\u1ec7n tho\u1ea1i<\/b> 7 b\u01b0\u1edbc chuy\u00ean nghi\u1ec7p ch\u00ednh l\u00e0 v\u0169 kh\u00ed gi\u00fap m\u00f4i gi\u1edbi n\u00e2ng cao t\u1ef7 l\u1ec7 ch\u1ed1t h\u1eb9n v\u00e0 kh\u1eb3ng \u0111\u1ecbnh uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u c\u00e1 nh\u00e2n tr\u00ean th\u1ecb tr\u01b0\u1eddng. H\u00e3y luy\u1ec7n t\u1eadp k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n m\u1ed7i ng\u00e0y, gi\u1eef tinh th\u1ea7n ki\u00ean tr\u00ec v\u00e0 lu\u00f4n th\u1ea5u hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 b\u00f9ng n\u1ed5 doanh s\u1ed1 B\u0110S ngay h\u00f4m nay!<\/span><\/p>\n

                         <\/p>\n","protected":false},"excerpt":{"rendered":"

                        Trong b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n (B\u0110S) c\u1ea1nh tranh gay g\u1eaft, cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ea7u ti\u00ean ch\u00ednh l\u00e0 “chi\u1ebfc c\u1ea7u n\u1ed1i” quy\u1ebft \u0111\u1ecbnh 80% kh\u1ea3… <\/p>\n","protected":false},"author":1,"featured_media":40133,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-40110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=40110"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40110\/revisions"}],"predecessor-version":[{"id":40137,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40110\/revisions\/40137"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/40133"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=40110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=40110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=40110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}