{"id":40462,"date":"2026-11-02T14:39:35","date_gmt":"2026-11-02T07:39:35","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=40462"},"modified":"2026-11-02T14:39:53","modified_gmt":"2026-11-02T07:39:53","slug":"cach-phan-loai-khach-mua-o-va-khach-dau-tu-tren-crm","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/cach-phan-loai-khach-mua-o-va-khach-dau-tu-tren-crm","title":{"rendered":"C\u00e1ch Ph\u00e2n Lo\u1ea1i Kh\u00e1ch Mua \u1ede v\u00e0 Kh\u00e1ch \u0110\u1ea7u T\u01b0 Tr\u00ean CRM Hi\u1ec7u Qu\u1ea3 Nh\u1ea5t"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trong ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, kh\u00e1ch h\u00e0ng mua \u0111\u1ec3 \u1edf (End-user) v\u00e0 kh\u00e1ch h\u00e0ng mua \u0111\u1ec3 \u0111\u1ea7u t\u01b0 (Investor) l\u00e0 hai nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng c\u00f3 t\u00e2m l\u00fd, nhu c\u1ea7u v\u00e0 h\u00e0nh vi ho\u00e0n to\u00e0n tr\u00e1i ng\u01b0\u1ee3c. N\u1ebfu \u00e1p d\u1ee5ng chung m\u1ed9t k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n cho c\u1ea3 hai t\u1ec7p kh\u00e1ch n\u00e0y, t\u1ef7 l\u1ec7 ch\u1ed1t deal c\u1ee7a b\u1ea1n s\u1ebd gi\u1ea3m \u0111\u00e1ng k\u1ec3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c n\u1eafm v\u1eefng <\/span><b>c\u00e1ch ph\u00e2n lo\u1ea1i kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0 tr\u00ean CRM<\/b><span style=\"font-weight: 400;\"> kh\u00f4ng ch\u1ec9 gi\u00fap m\u00f4i gi\u1edbi v\u00e0 s\u00e0n giao d\u1ecbch ti\u1ebft ki\u1ec7m th\u1eddi gian, nh\u00e2n l\u1ef1c m\u00e0 c\u00f2n t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh ch\u0103m s\u00f3c, t\u1eeb \u0111\u00f3 gia t\u0103ng m\u1ea1nh m\u1ebd t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i.<\/span><\/p>\n<h2><b>1. T\u1ea1i sao vi\u1ec7c ph\u00e2n lo\u1ea1i kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0 tr\u00ean CRM l\u1ea1i quan tr\u1ecdng?<\/b><\/h2>\n<h3><b>\u0110\u1ecbnh ngh\u0129a \u0111\u00fang v\u1ec1 t\u1ec7p kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kh\u00e1ch mua \u1edf th\u1ef1c (End-user):<\/b><span style=\"font-weight: 400;\"> T\u00ecm ki\u1ebfm kh\u00f4ng gian an c\u01b0 l\u00e2u d\u00e0i, ch\u00fa tr\u1ecdng v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng s\u1ed1ng, m\u00f4i tr\u01b0\u1eddng xung quanh v\u00e0 s\u1ef1 thu\u1eadn ti\u1ec7n cho gia \u0111\u00ecnh.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kh\u00e1ch \u0111\u1ea7u t\u01b0 (Investor):<\/b><span style=\"font-weight: 400;\"> T\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i sinh l\u1eddi t\u1eeb d\u00f2ng ti\u1ec1n ho\u1eb7c t\u0103ng gi\u00e1 t\u00e0i s\u1ea3n. H\u1ecd coi b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 t\u00e0i ch\u00ednh.<\/span><\/li>\n<\/ul>\n<h3><b>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c t\u1ef1 \u0111\u1ed9ng h\u00f3a ph\u00e2n lo\u1ea1i tr\u00ean h\u1ec7 th\u1ed1ng CRM<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c \u0111\u1ed9i ng\u0169 Sales:<\/b><span style=\"font-weight: 400;\"> Nh\u1eadn di\u1ec7n ngay \u0111\u00e2u l\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng cao \u0111\u1ec3 t\u1eadp trung t\u01b0 v\u1ea5n \u0111\u00fang tr\u1ecdng t\u00e2m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00e1 nh\u00e2n h\u00f3a k\u1ecbch b\u1ea3n ch\u0103m s\u00f3c:<\/b><span style=\"font-weight: 400;\"> T\u1ef1 \u0111\u1ed9ng h\u00f3a chi\u1ebfn d\u1ecbch Email Marketing, SMS ho\u1eb7c ph\u00e2n b\u1ed5 cu\u1ed9c g\u1ecdi theo \u0111\u00fang m\u1ed1i quan t\u00e2m c\u1ed1t l\u00f5i c\u1ee7a t\u1eebng t\u1ec7p kh\u00e1ch.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i (Conversion Rate):<\/b><span style=\"font-weight: 400;\"> G\u1eedi \u0111\u00fang th\u00f4ng tin ng\u01b0\u1eddi mua c\u1ea7n v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m quy\u1ebft \u0111\u1ecbnh.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_40478\" aria-describedby=\"caption-attachment-40478\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40478\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tai_sao_viec_phan_loai_khach_mua_o_va_khach_dau_tu_tren_crm_lai_quan_trong.jpg\" alt=\"\u1ea2nh 1: t\u1ea1i sao vi\u1ec7c ph\u00e2n lo\u1ea1i kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0 tr\u00ean crm l\u1ea1i quan tr\u1ecdng\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tai_sao_viec_phan_loai_khach_mua_o_va_khach_dau_tu_tren_crm_lai_quan_trong.jpg 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tai_sao_viec_phan_loai_khach_mua_o_va_khach_dau_tu_tren_crm_lai_quan_trong-300x164.jpg 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tai_sao_viec_phan_loai_khach_mua_o_va_khach_dau_tu_tren_crm_lai_quan_trong-768x419.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40478\" class=\"wp-caption-text\">\u1ea2nh 1: t\u1ea1i sao vi\u1ec7c ph\u00e2n lo\u1ea1i kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0 tr\u00ean crm l\u1ea1i quan tr\u1ecdng<\/figcaption><\/figure>\n<h2><b>2. C\u00e1c ti\u00eau ch\u00ed c\u1ed1t l\u00f5i \u0111\u1ec3 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng tr\u00ean CRM<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 ph\u1ea7n m\u1ec1m CRM ph\u00e2n lo\u1ea1i ch\u00ednh x\u00e1c, b\u1ea1n c\u1ea7n n\u1eafm r\u00f5 b\u1ed9 ti\u00eau ch\u00ed nh\u1eadn di\u1ec7n \u0111\u1eb7c tr\u01b0ng c\u1ee7a t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng:<\/span><\/p>\n<h3><b>Ti\u00eau ch\u00ed nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng mua \u1edf (End-user)<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nhu c\u1ea7u t\u00ecm ki\u1ebfm:<\/b><span style=\"font-weight: 400;\"> Ti\u1ec7n \u00edch n\u1ed9i khu (tr\u01b0\u1eddng h\u1ecdc, c\u00f4ng vi\u00ean, h\u1ed3 b\u01a1i, b\u1ec7nh vi\u1ec7n), v\u1ecb tr\u00ed g\u1ea7n ch\u1ed7 l\u00e0m, an ninh khu v\u1ef1c, di\u1ec7n t\u00edch v\u00e0 thi\u1ebft k\u1ebf c\u0103n h\u1ed9.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>H\u00e0nh vi t\u01b0\u01a1ng t\u00e1c:<\/b><span style=\"font-weight: 400;\"> C\u00e2n nh\u1eafc r\u1ea5t k\u1ef9, th\u01b0\u1eddng \u0111i xem d\u1ef1 \u00e1n\/nh\u00e0 m\u1eabu c\u00f9ng ng\u01b0\u1eddi th\u00e2n, h\u1ecfi s\u00e2u v\u1ec1 ph\u00e1p l\u00fd (s\u1ed5 h\u1ed3ng), th\u1eddi gian b\u00e0n giao v\u00e0 ph\u00ed qu\u1ea3n l\u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00e0i ch\u00ednh:<\/b><span style=\"font-weight: 400;\"> Ch\u1ee7 y\u1ebfu d\u00f9ng ti\u1ec1n t\u00edch l\u0169y v\u00e0 th\u01b0\u1eddng tham kh\u1ea3o g\u00f3i vay tr\u1ea3 g\u00f3p ng\u00e2n h\u00e0ng d\u00e0i h\u1ea1n.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_40479\" aria-describedby=\"caption-attachment-40479\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40479\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/cac_tieu_chi_cot_loi_de_phan_loai_khach_hang_tren_crm.jpg\" alt=\"\u1ea2nh 2: c\u00e1c ti\u00eau ch\u00ed c\u1ed1t l\u00f5i \u0111\u1ec3 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng tr\u00ean crm\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/cac_tieu_chi_cot_loi_de_phan_loai_khach_hang_tren_crm.jpg 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/cac_tieu_chi_cot_loi_de_phan_loai_khach_hang_tren_crm-300x164.jpg 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/cac_tieu_chi_cot_loi_de_phan_loai_khach_hang_tren_crm-768x419.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40479\" class=\"wp-caption-text\">\u1ea2nh 2: c\u00e1c ti\u00eau ch\u00ed c\u1ed1t l\u00f5i \u0111\u1ec3 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng tr\u00ean crm<\/figcaption><\/figure>\n<h3><b>Ti\u00eau ch\u00ed nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng \u0111\u1ea7u t\u01b0 (Investor)<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nhu c\u1ea7u t\u00ecm ki\u1ebfm:<\/b><span style=\"font-weight: 400;\"> T\u1ef7 su\u1ea5t sinh l\u1eddi (ROI), ti\u1ec1m n\u0103ng t\u0103ng gi\u00e1 nh\u1edd h\u1ea1 t\u1ea7ng quy ho\u1ea1ch, t\u00ednh thanh kho\u1ea3n c\u1ee7a th\u1ecb tr\u01b0\u1eddng, kh\u1ea3 n\u0103ng cho thu\u00ea.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>H\u00e0nh vi t\u01b0\u01a1ng t\u00e1c:<\/b><span style=\"font-weight: 400;\"> Quy\u1ebft \u0111\u1ecbnh nhanh n\u1ebfu th\u1ea5y b\u00e0i to\u00e1n t\u00e0i ch\u00ednh h\u1ee3p l\u00fd, am hi\u1ec3u th\u1ecb tr\u01b0\u1eddng, quan t\u00e2m \u0111\u1eb7c bi\u1ec7t \u0111\u1ebfn ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u, ti\u1ebfn \u0111\u1ed9 thanh to\u00e1n v\u00e0 \u01b0u \u0111\u00e3i t\u1eeb ch\u1ee7 \u0111\u1ea7u t\u01b0.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00e0i ch\u00ednh:<\/b><span style=\"font-weight: 400;\"> S\u1eed d\u1ee5ng \u0111\u00f2n b\u1ea9y t\u00e0i ch\u00ednh linh ho\u1ea1t, quay v\u00f2ng v\u1ed1n nhanh v\u00e0 quan t\u00e2m t\u1edbi ti\u1ebfn \u0111\u1ed9 gi\u1ea3i ng\u00e2n.<\/span><\/li>\n<\/ul>\n<h2><b>3. H\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc thi\u1ebft l\u1eadp tr\u01b0\u1eddng d\u1eef li\u1ec7u tr\u00ean CRM<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc k\u1ef9 thu\u1eadt chi ti\u1ebft \u00e1p d\u1ee5ng cho h\u1ea7u h\u1ebft c\u00e1c h\u1ec7 th\u1ed1ng CRM hi\u1ec7n nay (nh\u01b0 HubSpot, Salesforce, Zoho hay c\u00e1c h\u1ec7 th\u1ed1ng CRM chuy\u00ean d\u1ee5ng cho B\u0110S):<\/span><\/p>\n<h3><b>B\u01b0\u1edbc 1: T\u1ea1o c\u00e1c tr\u01b0\u1eddng th\u00f4ng tin t\u00f9y ch\u1ec9nh (Custom Fields)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Truy c\u1eadp ph\u1ea7n c\u00e0i \u0111\u1eb7t CRM v\u00e0 th\u00eam c\u00e1c tr\u01b0\u1eddng th\u00f4ng tin b\u1eaft bu\u1ed9c khi nh\u1eadp d\u1eef li\u1ec7u Lead:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lo\u1ea1i kh\u00e1ch h\u00e0ng (Dropdown):<\/b> <span style=\"font-weight: 400;\">Mua \u0111\u1ec3 \u1edf<\/span><span style=\"font-weight: 400;\"> | <\/span><span style=\"font-weight: 400;\">Mua \u0111\u1ea7u t\u01b0<\/span><span style=\"font-weight: 400;\"> | <\/span><span style=\"font-weight: 400;\">Ch\u01b0a x\u00e1c \u0111\u1ecbnh<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>M\u1ee5c ti\u00eau ch\u00ednh (Multi-select):<\/b> <span style=\"font-weight: 400;\">An c\u01b0<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">Cho thu\u00ea<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">L\u01b0\u1edbt s\u00f3ng<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">T\u00edch s\u1ea3n d\u00e0i h\u1ea1n<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>M\u1ee9c \u0111\u1ed9 t\u00e0i ch\u00ednh\/Vay (Dropdown):<\/b> <span style=\"font-weight: 400;\">Vay &gt;50%<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">Vay &lt;50%<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">Thanh to\u00e1n 100%<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<figure id=\"attachment_40480\" aria-describedby=\"caption-attachment-40480\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40480\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/huong_dan_tung_buoc_thiet_lap_truong_du_lieu_tren_crm.jpg\" alt=\"\u1ea2nh 3: h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc thi\u1ebft l\u1eadp tr\u01b0\u1eddng d\u1eef li\u1ec7u tr\u00ean crm\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/huong_dan_tung_buoc_thiet_lap_truong_du_lieu_tren_crm.jpg 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/huong_dan_tung_buoc_thiet_lap_truong_du_lieu_tren_crm-300x164.jpg 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/huong_dan_tung_buoc_thiet_lap_truong_du_lieu_tren_crm-768x419.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40480\" class=\"wp-caption-text\">\u1ea2nh 3: h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc thi\u1ebft l\u1eadp tr\u01b0\u1eddng d\u1eef li\u1ec7u tr\u00ean crm<\/figcaption><\/figure>\n<h3><b>B\u01b0\u1edbc 2: Thi\u1ebft l\u1eadp th\u1ebb ph\u00e2n lo\u1ea1i (Tags \/ Categories) t\u1ef1 \u0111\u1ed9ng<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">C\u00e0i \u0111\u1eb7t quy t\u1eafc t\u1ef1 \u0111\u1ed9ng g\u1eafn Tag d\u1ef1a tr\u00ean h\u00e0nh vi \u0111i\u1ec1n Form ho\u1eb7c t\u01b0\u01a1ng t\u00e1c tr\u00ean Website\/Landing Page:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Form c\u00f3 ch\u1ecdn <\/span><i><span style=\"font-weight: 400;\">&#8220;T\u00ecm hi\u1ec3u ch\u00ednh s\u00e1ch chi\u1ebft kh\u1ea5u &amp; L\u1ee3i nhu\u1eadn cho thu\u00ea&#8221;<\/span><\/i><span style=\"font-weight: 400;\"> \u2192\\rightarrow\u2192 CRM t\u1ef1 \u0111\u1ed9ng g\u1eafn Tag: <\/span><b>Khach-Dau-Tu<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Form c\u00f3 ch\u1ecdn <\/span><i><span style=\"font-weight: 400;\">&#8220;\u0110\u0103ng k\u00fd tham quan nh\u00e0 m\u1eabu &amp; Kh\u00f4ng gian s\u1ed1ng&#8221;<\/span><\/i><span style=\"font-weight: 400;\"> \u2192\\rightarrow\u2192 CRM t\u1ef1 \u0111\u1ed9ng g\u1eafn Tag: <\/span><b>Khach-Mua-O<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>B\u01b0\u1edbc 3: \u1ee8ng d\u1ee5ng Ch\u1ea5m \u0111i\u1ec3m kh\u00e1ch h\u00e0ng (Lead Scoring)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Thi\u1ebft l\u1eadp thang \u0111i\u1ec3m d\u1ef1a tr\u00ean c\u00e1c h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 nh\u1eadn di\u1ec7n \u0111\u1ed9 &#8220;n\u00f3ng&#8221; c\u1ee7a h\u1ecd:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1edf email ph\u00e2n t\u00edch b\u1ea3ng t\u00ednh ROI\/L\u1ee3i nhu\u1eadn: <\/span><b>+10 \u0111i\u1ec3m<\/b><span style=\"font-weight: 400;\"> (Nh\u00f3m \u0110\u1ea7u t\u01b0).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Xem trang v\u1ecb tr\u00ed d\u1ef1 \u00e1n, ti\u1ec7n \u00edch n\u1ed9i khu tr\u00ean 3 ph\u00fat: <\/span><b>+10 \u0111i\u1ec3m<\/b><span style=\"font-weight: 400;\"> (Nh\u00f3m Mua \u1edf).<\/span><\/li>\n<\/ul>\n<h2><b>4. Chi\u1ebfn l\u01b0\u1ee3c ch\u0103m s\u00f3c (Nurturing) ri\u00eang bi\u1ec7t cho t\u1eebng nh\u00f3m kh\u00e1ch<\/b><\/h2>\n<table>\n<tbody>\n<tr>\n<td><b>Ti\u00eau ch\u00ed ch\u0103m s\u00f3c<\/b><\/td>\n<td><b>Kh\u00e1ch mua \u1edf (End-user)<\/b><\/td>\n<td><b>Kh\u00e1ch \u0111\u1ea7u t\u01b0 (Investor)<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Th\u00f4ng \u0111i\u1ec7p ch\u1ee7 \u0111\u1ea1o<\/b><\/td>\n<td><span style=\"font-weight: 400;\">C\u1ea3m x\u00fac, kh\u00f4ng gian s\u1ed1ng, an ninh, c\u1ed9ng \u0111\u1ed3ng c\u01b0 d\u00e2n v\u0103n minh.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Con s\u1ed1 t\u00e0i ch\u00ednh, l\u1ee3i nhu\u1eadn, ch\u00ednh s\u00e1ch b\u00e1n h\u00e0ng \u0111\u1eb7c bi\u1ec7t.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>T\u00e0i li\u1ec7u g\u1eedi k\u00e8m<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Brochure ti\u1ec7n \u00edch, video tr\u1ea3i nghi\u1ec7m nh\u00e0 m\u1eabu, h\u1ed3 s\u01a1 ph\u00e1p l\u00fd.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">B\u1ea3ng ph\u00e2n t\u00edch d\u00f2ng ti\u1ec1n, h\u1ee3p \u0111\u1ed3ng m\u1eabu, th\u00f4ng tin quy ho\u1ea1ch h\u1ea1 t\u1ea7ng.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>K\u00eanh t\u01b0\u01a1ng t\u00e1c<\/b><\/td>\n<td><span style=\"font-weight: 400;\">G\u1eb7p m\u1eb7t tr\u1ef1c ti\u1ebfp, t\u01b0 v\u1ea5n c\u00f9ng gia \u0111\u00ecnh, tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Zalo, Email b\u00e1o c\u00e1o th\u1ecb tr\u01b0\u1eddng, g\u1ecdi \u0111i\u1ec7n c\u1eadp nh\u1eadt \u0111\u1ee3t m\u1edf b\u00e1n m\u1edbi.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><b>5. C\u00e1c l\u1ed7i th\u01b0\u1eddng g\u1eb7p khi qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng tr\u00ean CRM<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>D\u1eef li\u1ec7u b\u1ecb tr\u00f9ng l\u1eb7p ho\u1eb7c thi\u1ebfu tr\u01b0\u1eddng th\u00f4ng tin:<\/b><span style=\"font-weight: 400;\"> Sales nh\u1eadp thi\u1ebfu th\u00f4ng tin nhu c\u1ea7u ban \u0111\u1ea7u d\u1eabn \u0111\u1ebfn CRM kh\u00f4ng th\u1ec3 g\u1eafn Tag t\u1ef1 \u0111\u1ed9ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kh\u00f4ng c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i \u0111\u1ecbnh k\u1ef3:<\/b><span style=\"font-weight: 400;\"> Kh\u00e1ch h\u00e0ng ban \u0111\u1ea7u t\u00ecm mua \u1edf nh\u01b0ng sau \u0111\u00f3 chuy\u1ec3n sang mua \u0111\u1ea7u t\u01b0 n\u1ebfu th\u1ea5y gi\u00e1 t\u1ed1t. N\u1ebfu Sales kh\u00f4ng c\u1eadp nh\u1eadt CRM, k\u1ecbch b\u1ea3n ch\u0103m s\u00f3c s\u1ebd b\u1ecb l\u1ec7ch h\u01b0\u1edbng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u00e1nh \u0111\u1ed3ng k\u1ecbch b\u1ea3n Email\/SMS Marketing:<\/b><span style=\"font-weight: 400;\"> D\u00f9ng chung m\u1ed9t n\u1ed9i dung khuy\u1ebfn m\u00e3i ho\u1eb7c gi\u1edbi thi\u1ec7u cho to\u00e0n b\u1ed9 danh s\u00e1ch kh\u00e1ch h\u00e0ng khi\u1ebfn t\u1ef7 l\u1ec7 H\u1ee7y \u0111\u0103ng k\u00fd (Unsubscribe) t\u0103ng cao.<\/span><\/li>\n<\/ul>\n<h2><b>6. T\u1ed5ng k\u1ebft<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00c1p d\u1ee5ng \u0111\u00fang <\/span><b>c\u00e1ch ph\u00e2n lo\u1ea1i kh\u00e1ch mua \u1edf v\u00e0 kh\u00e1ch \u0111\u1ea7u t\u01b0 tr\u00ean CRM<\/b><span style=\"font-weight: 400;\"> s\u1ebd gi\u00fap doanh nghi\u1ec7p b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh, t\u1ed1i \u01b0u chi ph\u00ed ti\u1ebfp th\u1ecb v\u00e0 gia t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cho \u0111\u1ed9i ng\u0169 kinh doanh. H\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c chu\u1ea9n h\u00f3a l\u1ea1i b\u1ed9 tr\u01b0\u1eddng d\u1eef li\u1ec7u (Custom Fields) v\u00e0 quy tr\u00ecnh ch\u1ea5m \u0111i\u1ec3m Lead tr\u00ean CRM c\u1ee7a b\u1ea1n ngay h\u00f4m nay!<\/span><\/p>\n<h1><\/h1>\n","protected":false},"excerpt":{"rendered":"<p>Trong ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, kh\u00e1ch h\u00e0ng mua \u0111\u1ec3 \u1edf (End-user) v\u00e0 kh\u00e1ch h\u00e0ng mua \u0111\u1ec3 \u0111\u1ea7u t\u01b0 (Investor) l\u00e0 hai nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng c\u00f3 t\u00e2m l\u00fd, nhu&#8230; <\/p>\n","protected":false},"author":1,"featured_media":40478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-40462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=40462"}],"version-history":[{"count":2,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40462\/revisions"}],"predecessor-version":[{"id":40481,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40462\/revisions\/40481"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/40478"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=40462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=40462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=40462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}