{"id":40496,"date":"2026-11-03T13:55:13","date_gmt":"2026-11-03T06:55:13","guid":{"rendered":"https:\/\/meeycrm.com\/tin-tuc\/?p=40496"},"modified":"2026-11-03T13:55:13","modified_gmt":"2026-11-03T06:55:13","slug":"phan-mem-quan-ly-lich-hen-dan-khach-xem-can-ho-mau","status":"publish","type":"post","link":"https:\/\/meeycrm.com\/tin-tuc\/phan-mem-quan-ly-lich-hen-dan-khach-xem-can-ho-mau","title":{"rendered":"Ph\u1ea7n M\u1ec1m Qu\u1ea3n L\u00fd L\u1ecbch H\u1eb9n D\u1eabn Kh\u00e1ch Xem C\u0103n H\u1ed9 M\u1eabu: Gi\u1ea3i Ph\u00e1p T\u1ed1i \u01afu Cho S\u00e0n B\u0110S &#038; Ch\u1ee7 \u0110\u1ea7u T\u01b0"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trong ho\u1ea1t \u0111\u1ed9ng kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, c\u0103n h\u1ed9 m\u1eabu (showflat) \u0111\u00f3ng vai tr\u00f2 l\u00e0 &#8220;v\u0169 kh\u00ed ch\u1ed1t c\u1ecdc&#8221; quan tr\u1ecdng nh\u1ea5t. Tuy nhi\u00ean, vi\u1ec7c v\u1eadn h\u00e0nh nh\u00e0 m\u1eabu theo ph\u01b0\u01a1ng ph\u00e1p th\u1ee7 c\u00f4ng th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i, tr\u00f9ng l\u1ecbch h\u1eb9n gi\u1eefa c\u00e1c s\u00e0n ph\u00e2n ph\u1ed1i v\u00e0 b\u1ecf s\u00f3t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. S\u1ef1 ra \u0111\u1eddi c\u1ee7a <\/span><b>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/b><span style=\"font-weight: 400;\"> ch\u00ednh l\u00e0 b\u01b0\u1edbc ti\u1ebfn gi\u00fap Ch\u1ee7 \u0111\u1ea7u t\u01b0 (C\u0110T) v\u00e0 c\u00e1c s\u00e0n giao d\u1ecbch t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh \u0111\u00f3n ti\u1ebfp, n\u00e2ng t\u1ea7m tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng.<\/span><\/p>\n<h2><b>I. Th\u00e1ch th\u1ee9c trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem c\u0103n h\u1ed9 m\u1eabu truy\u1ec1n th\u1ed1ng<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ed5i s\u1ed1, \u0111a s\u1ed1 ban qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 c\u00e1c s\u00e0n ph\u00e2n ph\u1ed1i F1, F2 th\u01b0\u1eddng ghi nh\u1eadn l\u1ecbch d\u1eabn kh\u00e1ch qua b\u1ea3ng t\u00ednh Excel, nh\u00f3m Chat (Zalo\/Viber) ho\u1eb7c s\u1ed5 s\u00e1ch t\u1ea1i qu\u1ea7y l\u1ec5 t\u00e2n. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y b\u1ed9c l\u1ed9 nhi\u1ec1u h\u1ea1n ch\u1ebf nghi\u00eam tr\u1ecdng:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tr\u00f9ng l\u1ecbch &amp; qu\u00e1 t\u1ea3i nh\u00e0 m\u1eabu gi\u1edd cao \u0111i\u1ec3m:<\/b><span style=\"font-weight: 400;\"> M\u00f4i gi\u1edbi t\u1ef1 do \u0111\u01b0a kh\u00e1ch \u0111\u1ebfn kh\u00f4ng b\u00e1o tr\u01b0\u1edbc ho\u1eb7c \u0111\u0103ng k\u00fd tr\u00f9ng khung gi\u1edd v\u1edbi c\u00e1c \u0111\u1ed9i nh\u00f3m kh\u00e1c. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn kh\u00f4ng gian nh\u00e0 m\u1eabu b\u1ecb \u1ed3n \u00e0o, chen ch\u00fac, l\u00e0m gi\u1ea3m tr\u1ea3i nghi\u1ec7m mua h\u00e0ng cao c\u1ea5p c\u1ee7a kh\u00e1ch h\u00e0ng VIP.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Th\u1ea5t tho\u00e1t lead &amp; qu\u00ean nh\u1eafc l\u1ecbch h\u1eb9n:<\/b><span style=\"font-weight: 400;\"> Vi\u1ec7c ghi ch\u00e9p th\u1ee7 c\u00f4ng d\u1ec5 d\u1eabn \u0111\u1ebfn sai s\u00f3t. M\u00f4i gi\u1edbi qu\u00ean \u0111\u1eb7t l\u1ecbch tr\u01b0\u1edbc, kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng nh\u1eafc nh\u1edf kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc gi\u1edd h\u1eb9n khi\u1ebfn t\u1ef7 l\u1ec7 kh\u00e1ch h\u1ee7y k\u00e8o ho\u1eb7c kh\u00f4ng \u0111\u1ebfn (no-show) t\u0103ng cao.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Thi\u1ebfu minh b\u1ea1ch v\u00e0 \u0111\u1ed3ng b\u1ed9 d\u1eef li\u1ec7u:<\/b><span style=\"font-weight: 400;\"> Ban qu\u1ea3n l\u00fd d\u1ef1 \u00e1n kh\u00f4ng n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c l\u01b0u l\u01b0\u1ee3ng kh\u00e1ch tham quan th\u1ef1c t\u1ebf theo t\u1eebng ng\u00e0y\/tu\u1ea7n\/th\u00e1ng. Vi\u1ec7c \u0111\u1ed1i so\u00e1t l\u01b0\u1ee3ng kh\u00e1ch do t\u1eebng s\u00e0n F1\/F2 \u0111\u01b0a \u0111\u1ebfn g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n, thi\u1ebfu b\u1eb1ng ch\u1ee9ng x\u00e1c th\u1ef1c \u0111\u1ec3 ghi nh\u1eadn hoa h\u1ed3ng hay \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_40515\" aria-describedby=\"caption-attachment-40515\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40515\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/thach_thuc_trong_cong_tac_quan_ly_lich_hen_xem_can_ho_mau_truyen_thong.png\" alt=\"\u1ea2nh 1: th\u00e1ch th\u1ee9c trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem c\u0103n h\u1ed9 m\u1eabu truy\u1ec1n th\u1ed1ng\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/thach_thuc_trong_cong_tac_quan_ly_lich_hen_xem_can_ho_mau_truyen_thong.png 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/thach_thuc_trong_cong_tac_quan_ly_lich_hen_xem_can_ho_mau_truyen_thong-300x164.png 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/thach_thuc_trong_cong_tac_quan_ly_lich_hen_xem_can_ho_mau_truyen_thong-768x419.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40515\" class=\"wp-caption-text\">\u1ea2nh 1: th\u00e1ch th\u1ee9c trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem c\u0103n h\u1ed9 m\u1eabu truy\u1ec1n th\u1ed1ng<\/figcaption><\/figure>\n<h2><b>II. Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu l\u00e0 g\u00ec?<\/b><\/h2>\n<p><b>Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/b><span style=\"font-weight: 400;\"> (Showflat Booking System) l\u00e0 gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 chuy\u00ean bi\u1ec7t d\u00e0nh cho ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, t\u00edch h\u1ee3p tr\u00ean c\u1ea3 n\u1ec1n t\u1ea3ng Website v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng (Mobile App). H\u1ec7 th\u1ed1ng cho ph\u00e9p t\u1ef1 \u0111\u1ed9ng h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh \u0111\u0103ng k\u00fd, s\u1eafp x\u1ebfp, nh\u1eafc nh\u1edf v\u00e0 b\u00e1o c\u00e1o ho\u1ea1t \u0111\u1ed9ng d\u1eabn kh\u00e1ch v\u00e0o tham quan nh\u00e0 m\u1eabu.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Ch\u1ee7 \u0110\u1ea7u T\u01b0 \/ BQL D\u1ef1 \u00c1n]\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u2502 (C\u1ea5u h\u00ecnh khung gi\u1edd &amp; gi\u1edbi h\u1ea1n l\u01b0\u1ee3t kh\u00e1ch)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u25bc<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[S\u00e0n F1\/F2 &amp; M\u00f4i Gi\u1edbi] \u2500\u2500(\u0110\u1eb7t l\u1ecbch tr\u00ean App)\u2500\u2500\u25ba [H\u1ec7 Th\u1ed1ng Booking Real-time]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u2502 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u2502<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u251c\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2518<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u25bc (T\u1ef1 \u0111\u1ed9ng g\u1eedi Remind Zalo\/SMS\/Email)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0[Kh\u00e1ch H\u00e0ng Mua Nh\u00e0] \u2500\u2500\u25ba [\u0110\u00f3n ti\u1ebfp chuy\u00ean nghi\u1ec7p t\u1ea1i Nh\u00e0 M\u1eabu]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u01a1 ch\u1ebf v\u1eadn h\u00e0nh c\u1ee7a h\u1ec7 th\u1ed1ng t\u1ea1o ra s\u1ef1 k\u1ebft n\u1ed1i li\u1ec1n m\u1ea1ch gi\u1eefa 4 b\u00ean: <\/span><b>Ch\u1ee7 \u0111\u1ea7u t\u01b0 &#8211; S\u00e0n ph\u00e2n ph\u1ed1i &#8211; \u0110\u1ed9i ng\u0169 M\u00f4i gi\u1edbi &#8211; Kh\u00e1ch h\u00e0ng mua nh\u00e0<\/b><span style=\"font-weight: 400;\">, \u0111\u1ea3m b\u1ea3o m\u1ecdi ca tham quan \u0111\u1ec1u di\u1ec5n ra theo \u0111\u00fang k\u1ebf ho\u1ea1ch chu\u1ea9n h\u00f3a.<\/span><\/p>\n<figure id=\"attachment_40516\" aria-describedby=\"caption-attachment-40516\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40516\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau_la_gi.png\" alt=\"\u1ea2nh 2: ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu l\u00e0 g\u00ec\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau_la_gi.png 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau_la_gi-300x164.png 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau_la_gi-768x419.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40516\" class=\"wp-caption-text\">\u1ea2nh 2: ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu l\u00e0 g\u00ec<\/figcaption><\/figure>\n<h2><b>III. 5 T\u00ednh n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 v\u1eadn h\u00e0nh hi\u1ec7u qu\u1ea3 m\u1ed9t d\u1ef1 \u00e1n b\u1ea5t \u0111\u1ed9ng s\u1ea3n quy m\u00f4 t\u1eeb v\u00e0i tr\u0103m \u0111\u1ebfn h\u00e0ng ngh\u00ecn c\u0103n h\u1ed9, ph\u1ea7n m\u1ec1m c\u1ea7n \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c nh\u00f3m t\u00ednh n\u0103ng th\u00f4ng minh sau:<\/span><\/p>\n<h3><b>1. X\u1ebfp l\u1ecbch &amp; \u0110\u1eb7t ch\u1ed7 th\u00f4ng minh (Smart Booking Calendar)<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt real-time:<\/b><span style=\"font-weight: 400;\"> Cho ph\u00e9p m\u00f4i gi\u1edbi tra c\u1ee9u khung gi\u1edd tr\u1ed1ng v\u00e0 \u0111\u0103ng k\u00fd l\u1ecbch xem nh\u00e0 m\u1eabu ngay tr\u00ean \u0111i\u1ec7n tho\u1ea1i.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch\/ca (Slot Capping):<\/b><span style=\"font-weight: 400;\"> C\u1ea5u h\u00ecnh t\u1ed1i \u0111a s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch trong m\u1ed9t kho\u1ea3ng th\u1eddi gian (v\u00ed d\u1ee5: t\u1ed1i \u0111a 5 \u0111o\u00e0n\/30 ph\u00fat) \u0111\u1ec3 tr\u00e1nh t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i kh\u00f4ng gian.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gi\u1eef ch\u1ed7 t\u1ea1m th\u1eddi:<\/b><span style=\"font-weight: 400;\"> H\u1ed7 tr\u1ee3 kh\u00f3a slot trong kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 m\u00f4i gi\u1edbi k\u1ecbp x\u00e1c nh\u1eadn l\u1ea1i v\u1edbi kh\u00e1ch.<\/span><\/li>\n<\/ul>\n<h3><b>2. T\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00f4ng b\u00e1o &amp; Nh\u1eafc l\u1ecbch (Automated Notifications)<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110a k\u00eanh nh\u1eafc l\u1ecbch:<\/b><span style=\"font-weight: 400;\"> T\u00edch h\u1ee3p g\u1eedi th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn l\u1ecbch h\u1eb9n qua <\/span><b>Zalo ZNS, SMS Brandname, Email<\/b><span style=\"font-weight: 400;\"> ho\u1eb7c <\/span><b>Push Notification<\/b><span style=\"font-weight: 400;\"> tr\u00ean App.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>C\u00e0i \u0111\u1eb7t t\u1ea7n su\u1ea5t:<\/b><span style=\"font-weight: 400;\"> T\u1ef1 \u0111\u1ed9ng nh\u1eafc l\u1ecbch cho kh\u00e1ch h\u00e0ng v\u00e0 m\u00f4i gi\u1edbi tr\u01b0\u1edbc 24 gi\u1edd, 2 gi\u1edd v\u00e0 30 ph\u00fat tr\u01b0\u1edbc khi bu\u1ed5i xem c\u0103n h\u1ed9 m\u1eabu b\u1eaft \u0111\u1ea7u.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00edch h\u1ee3p \u0111\u1ecbnh v\u1ecb ch\u1ec9 \u0111\u01b0\u1eddng:<\/b><span style=\"font-weight: 400;\"> K\u00e8m li\u00ean k\u1ebft Google Maps v\u1ecb tr\u00ed nh\u00e0 m\u1eabu trong tin nh\u1eafn x\u00e1c nh\u1eadn gi\u00fap kh\u00e1ch h\u00e0ng di chuy\u1ec3n thu\u1eadn ti\u1ec7n.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_40517\" aria-describedby=\"caption-attachment-40517\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-40517\" src=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tinh_nang_cot_loi_cua_phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau.png\" alt=\"\u1ea2nh 3: t\u00ednh n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu\" width=\"1024\" height=\"559\" srcset=\"https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tinh_nang_cot_loi_cua_phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau.png 1024w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tinh_nang_cot_loi_cua_phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau-300x164.png 300w, https:\/\/meeycrm.com\/tin-tuc\/wp-content\/uploads\/2026\/11\/tinh_nang_cot_loi_cua_phan_mem_quan_ly_lich_hen_dan_khach_xem_can_ho_mau-768x419.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-40517\" class=\"wp-caption-text\">\u1ea2nh 3: t\u00ednh n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/figcaption><\/figure>\n<h3><b>3. Ph\u00e2n quy\u1ec1n \u0111a c\u1ea5p &amp; B\u1ea3o m\u1eadt d\u1eef li\u1ec7u<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u00e2n c\u1ea5p qu\u1ea3n tr\u1ecb linh ho\u1ea1t theo vai tr\u00f2: Admin Ch\u1ee7 \u0111\u1ea7u t\u01b0, Gi\u00e1m \u0111\u1ed1c s\u00e0n F1\/F2, Tr\u01b0\u1edfng nh\u00f3m kinh doanh, Nh\u00e2n vi\u00ean m\u00f4i gi\u1edbi, L\u1ec5 t\u00e2n nh\u00e0 m\u1eabu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ea3o m\u1eadt tuy\u1ec7t \u0111\u1ed1i th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng; m\u00f4i gi\u1edbi ch\u1ec9 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c danh s\u00e1ch kh\u00e1ch do m\u00ecnh \u0111\u0103ng k\u00fd.<\/span><\/li>\n<\/ul>\n<h3><b>4. Ghi nh\u1eadn nh\u1eadt k\u00fd &amp; Ph\u1ea3n h\u1ed3i sau ca tham quan (Post-tour Feedback)<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check-in nhanh b\u1eb1ng m\u00e3 QR code t\u1ea1i qu\u1ea7y l\u1ec5 t\u00e2n nh\u00e0 m\u1eabu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cho ph\u00e9p m\u00f4i gi\u1edbi c\u1eadp nh\u1eadt ngay m\u1ee9c \u0111\u1ed9 quan t\u00e2m c\u1ee7a kh\u00e1ch (N\u00f3ng\/\u1ea4m\/L\u1ea1nh), m\u00e3 c\u0103n kh\u00e1ch \u0111ang nh\u1eafm t\u1edbi v\u00e0 ghi ch\u00fa y\u00eau c\u1ea7u ri\u00eang ngay khi k\u1ebft th\u00fac ca tham quan.<\/span><\/li>\n<\/ul>\n<h3><b>5. B\u00e1o c\u00e1o &amp; Th\u1ed1ng k\u00ea hi\u1ec7u su\u1ea5t t\u1ef1 \u0111\u1ed9ng<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Theo d\u00f5i t\u1ef7 l\u1ec7 kh\u00e1ch \u0111\u1ebfn th\u1ef1c t\u1ebf (<\/span><i><span style=\"font-weight: 400;\">Show-up rate<\/span><\/i><span style=\"font-weight: 400;\">) so v\u1edbi s\u1ed1 l\u01b0\u1ee3ng l\u1ecbch \u0111\u0103ng k\u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u00e1o c\u00e1o th\u1ed1ng k\u00ea l\u01b0u l\u01b0\u1ee3ng kh\u00e1ch theo t\u1eebng s\u00e0n giao d\u1ecbch, t\u1eebng m\u00f4i gi\u1edbi v\u00e0 t\u1eebng khung gi\u1edd trong ng\u00e0y.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110o l\u01b0\u1eddng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb l\u01b0\u1ee3t xem c\u0103n h\u1ed9 m\u1eabu sang giao d\u1ecbch \u0111\u1eb7t c\u1ecdc th\u1ef1c t\u1ebf.<\/span><\/li>\n<\/ul>\n<h2><b>IV. L\u1ee3i \u00edch v\u01b0\u1ee3t tr\u1ed9i cho Ch\u1ee7 \u0111\u1ea7u t\u01b0 v\u00e0 S\u00e0n giao d\u1ecbch B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tri\u1ec3n khai <\/span><b>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/b><span style=\"font-weight: 400;\"> mang l\u1ea1i gi\u00e1 tr\u1ecb thi\u1ebft th\u1ef1c cho to\u00e0n b\u1ed9 b\u1ed9 m\u00e1y kinh doanh:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>\u0110\u1ed1i t\u01b0\u1ee3ng<\/b><\/td>\n<td><b>L\u1ee3i \u00edch nh\u1eadn \u0111\u01b0\u1ee3c<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Ch\u1ee7 \u0111\u1ea7u t\u01b0 (C\u0110T)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u2022 Ki\u1ec3m so\u00e1t tuy\u1ec7t \u0111\u1ed1i an ninh v\u00e0 l\u01b0u l\u01b0\u1ee3ng t\u1ea1i khu v\u1ef1c nh\u00e0 m\u1eabu.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 Minh b\u1ea1ch h\u00f3a d\u1eef li\u1ec7u d\u1eabn kh\u00e1ch gi\u1eefa c\u00e1c s\u00e0n ph\u00e2n ph\u1ed1i F1, F2.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 X\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u B\u0110S chuy\u00ean nghi\u1ec7p, \u0111\u1eb3ng c\u1ea5p.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>S\u00e0n giao d\u1ecbch &amp; Team Lead<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u2022 Qu\u1ea3n l\u00fd l\u1ecbch tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 sale tr\u1ef1c quan, d\u1ec5 d\u00e0ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 \u0110\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 ch\u0103m s\u00f3c kh\u00e1ch c\u1ee7a t\u1eebng m\u00f4i gi\u1edbi.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c nh\u00e2n s\u1ef1 trong c\u00e1c s\u1ef1 ki\u1ec7n m\u1edf b\u00e1n l\u1edbn.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Nh\u00e2n vi\u00ean m\u00f4i gi\u1edbi (Sale)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">\u2022 Ti\u1ebft ki\u1ec7m 80% th\u1eddi gian thao t\u00e1c \u0111\u1eb7t l\u1ecbch v\u00e0 g\u1ecdi \u0111i\u1ec7n nh\u1eafc h\u1eb9n th\u1ee7 c\u00f4ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 Gi\u1ea3m t\u1ed1i \u0111a t\u00ecnh tr\u1ea1ng tr\u00f9ng ca xem nh\u00e0, b\u1ecb ch\u1ed3ng ch\u1ed3ng ch\u00e9o d\u1ecbch v\u1ee5.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2022 N\u00e2ng cao t\u1ef7 l\u1ec7 ch\u1ed1t h\u1ee3p \u0111\u1ed3ng nh\u1edd quy tr\u00ecnh ch\u0103m s\u00f3c chu\u1ea9n h\u00f3a.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><b>V. Ti\u00eau ch\u00ed ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem nh\u00e0 m\u1eabu ph\u00f9 h\u1ee3p<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 l\u1ef1a ch\u1ecdn gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m mang l\u1ea1i hi\u1ec7u qu\u1ea3 \u0111\u1ea7u t\u01b0 (ROI) cao nh\u1ea5t, c\u00e1c doanh nghi\u1ec7p B\u0110S n\u00ean d\u1ef1a tr\u00ean c\u00e1c ti\u00eau ch\u00ed sau:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Thi\u1ebft k\u1ebf chu\u1ea9n Mobile-First:<\/b><span style=\"font-weight: 400;\"> M\u00f4i gi\u1edbi B\u0110S li\u00ean t\u1ee5c di chuy\u1ec3n ngo\u00e0i th\u1ecb tr\u01b0\u1eddng, do \u0111\u00f3 giao di\u1ec7n di \u0111\u1ed9ng ph\u1ea3i m\u01b0\u1ee3t m\u00e0, d\u1ec5 s\u1eed d\u1ee5ng, thao t\u00e1c \u0111\u1eb7t l\u1ecbch kh\u00f4ng qu\u00e1 3 b\u01b0\u1edbc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng &amp; K\u1ebft n\u1ed1i API:<\/b><span style=\"font-weight: 400;\"> Ph\u1ea7n m\u1ec1m c\u1ea7n t\u00edch h\u1ee3p m\u01b0\u1ee3t m\u00e0 v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng <\/span><b>CRM B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/b><span style=\"font-weight: 400;\">, t\u1ed5ng \u0111\u00e0i \u1ea3o (VoIP), Zalo Official Account v\u00e0 Landing Page b\u00e1n h\u00e0ng c\u1ee7a d\u1ef1 \u00e1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00ednh linh ho\u1ea1t theo quy m\u00f4 d\u1ef1 \u00e1n:<\/b><span style=\"font-weight: 400;\"> T\u00f9y ch\u1ec9nh linh ho\u1ea1t theo m\u00f4 h\u00ecnh c\u0103n h\u1ed9 chung c\u01b0, nh\u00e0 ph\u1ed1 th\u01b0\u01a1ng m\u1ea1i (Shophouse) ho\u1eb7c bi\u1ec7t th\u1ef1 ngh\u1ec9 d\u01b0\u1ee1ng (Villa).<\/span><\/li>\n<\/ol>\n<h2><b>VI. Top 5 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu ph\u1ed5 bi\u1ebfn<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Hi\u1ec7n nay tr\u00ean th\u1ecb tr\u01b0\u1eddng c\u00f3 nhi\u1ec1u n\u1ec1n t\u1ea3ng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u qu\u1ea3n l\u00fd \u0111\u1eb7t l\u1ecbch d\u1eabn kh\u00e1ch xem B\u0110S. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao nh\u1ea5t:<\/span><\/p>\n<h3><b>1. Landsoft Booking Module<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd B\u0110S to\u00e0n di\u1ec7n h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam. Module qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem nh\u00e0 m\u1eabu c\u1ee7a Landsoft cho ph\u00e9p Ch\u1ee7 \u0111\u1ea7u t\u01b0 c\u1ea5u h\u00ecnh chi ti\u1ebft theo t\u1eebng s\u01a1 \u0111\u1ed3 d\u1ef1 \u00e1n, t\u00edch h\u1ee3p s\u00e2u v\u1edbi quy tr\u00ecnh qu\u1ea3n l\u00fd gi\u1ecf h\u00e0ng v\u00e0 gi\u1eef ch\u1ed7 giao d\u1ecbch.<\/span><\/p>\n<h3><b>2. Meey CRM<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gi\u1ea3i ph\u00e1p CRM chuy\u00ean bi\u1ec7t cho nh\u00e0 m\u00f4i gi\u1edbi v\u00e0 s\u00e0n B\u0110S. Meey CRM h\u1ed7 tr\u1ee3 t\u00ednh n\u0103ng l\u00ean l\u1ecbch h\u1eb9n tham quan, t\u1ef1 \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 l\u1ecbch l\u00e0m vi\u1ec7c c\u00e1 nh\u00e2n l\u00ean Google Calendar v\u00e0 g\u1eedi tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng ch\u0103m s\u00f3c kh\u00e1ch tr\u01b0\u1edbc\/sau khi xem nh\u00e0.<\/span><\/p>\n<h3><b>3. Faceworks B\u0110S<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u00f9y bi\u1ebfn theo nhu c\u1ea7u ri\u00eang c\u1ee7a t\u1eebng doanh nghi\u1ec7p. Faceworks cung c\u1ea5p t\u00ednh n\u0103ng qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n xem c\u0103n h\u1ed9 m\u1eabu v\u1edbi ph\u00e2n quy\u1ec1n ch\u1eb7t ch\u1ebd gi\u1eefa Ban qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 h\u1ec7 th\u1ed1ng c\u00e1c \u0111\u1ea1i l\u00fd ph\u00e2n ph\u1ed1i.<\/span><\/p>\n<h3><b>4. SheetStore CRM B\u0110S Pro<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gi\u1ea3i ph\u00e1p tinh g\u1ecdn th\u00edch h\u1ee3p cho c\u00e1c s\u00e0n giao d\u1ecbch v\u1eeba v\u00e0 nh\u1ecf. H\u1ec7 th\u1ed1ng gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a quy tr\u00ecnh \u0111\u1eb7t l\u1ecbch xem nh\u00e0 m\u1eabu, theo d\u00f5i ngu\u1ed3n lead v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a kh\u00e2u nh\u1eafc l\u1ecbch qua Zalo ZNS v\u1edbi chi ph\u00ed h\u1ee3p l\u00fd.<\/span><\/p>\n<h3><b>5. Zoho Bookings (T\u00edch h\u1ee3p CRM)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng \u0111\u1eb7t l\u1ecbch qu\u1ed1c t\u1ebf c\u00f3 kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn cao. Khi t\u00edch h\u1ee3p c\u00f9ng Zoho CRM, h\u1ec7 th\u1ed1ng t\u1ea1o th\u00e0nh quy tr\u00ecnh kh\u00e9p k\u00edn t\u1eeb kh\u00e2u thu th\u1eadp lead, x\u1ebfp l\u1ecbch d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu \u0111\u1ebfn t\u1ef1 \u0111\u1ed9ng ph\u00e2n c\u00f4ng sale ch\u0103m s\u00f3c h\u1eadu b\u00e1n h\u00e0ng.<\/span><\/p>\n<h2><b>VII. K\u1ebft lu\u1eadn<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 quy tr\u00ecnh d\u1eabn kh\u00e1ch tham quan d\u1ef1 \u00e1n b\u1eb1ng <\/span><b>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n d\u1eabn kh\u00e1ch xem c\u0103n h\u1ed9 m\u1eabu<\/b><span style=\"font-weight: 400;\"> kh\u00f4ng ch\u1ec9 gi\u00fap gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 b\u00e0i to\u00e1n ch\u1ed3ng ch\u00e9o ca tham quan m\u00e0 c\u00f2n gia t\u0103ng \u0111\u00e1ng k\u1ec3 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i ch\u1ed1t c\u1ecdc. \u0110\u1ed1i v\u1edbi c\u00e1c Ch\u1ee7 \u0111\u1ea7u t\u01b0 v\u00e0 S\u00e0n giao d\u1ecbch B\u0110S h\u01b0\u1edbng t\u1edbi s\u1ef1 chuy\u00ean nghi\u1ec7p, \u0111\u00e2y ch\u00ednh l\u00e0 c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 \u0111\u1ec3 b\u1ee9t ph\u00e1 doanh s\u1ed1 trong c\u00e1c chi\u1ebfn d\u1ecbch m\u1edf b\u00e1n d\u1ef1 \u00e1n.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong ho\u1ea1t \u0111\u1ed9ng kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, c\u0103n h\u1ed9 m\u1eabu (showflat) \u0111\u00f3ng vai tr\u00f2 l\u00e0 &#8220;v\u0169 kh\u00ed ch\u1ed1t c\u1ecdc&#8221; quan tr\u1ecdng nh\u1ea5t. Tuy nhi\u00ean, vi\u1ec7c v\u1eadn h\u00e0nh&#8230; <\/p>\n","protected":false},"author":1,"featured_media":40515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-40496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/comments?post=40496"}],"version-history":[{"count":4,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40496\/revisions"}],"predecessor-version":[{"id":40519,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/posts\/40496\/revisions\/40519"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media\/40515"}],"wp:attachment":[{"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/media?parent=40496"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/categories?post=40496"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/meeycrm.com\/tin-tuc\/wp-json\/wp\/v2\/tags?post=40496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}